Christopher & Banks Reviews | Glassdoor

Christopher & Banks Reviews

Updated April 21, 2017
199 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Approve of CEO
Christopher & Banks CEO LuAnn Via
LuAnn Via
61 Ratings

199 Employee Reviews

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Pros
Cons
  • Upper management at corportate level is always in turmoil (in 29 reviews)

  • Always pushing to sell credit cards, prices going up (in 16 reviews)

More Pros and Cons

  1. "improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eve Assistant Manager in Duluth, MN
    Current Employee - Eve Assistant Manager in Duluth, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Christopher & Banks part-time (Less than a year)

    Pros

    new faces, new district manager working with store manager to improve things overall. it is not an easy job but the rewards are more than the employee dress discount of 60%. Very helpful in scheduling my recent orthopedic surgery.

    Cons

    more computerized functions keep on coming, customers would like to see dresses.

    Advice to Management

    Work with our district manager to increase hours alotted and with all the local stores closing we can capture that business. Hospitals have upgraded their dress codes and we are the fortunate beneficiaries of that.


  2. "Great discount"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Saint Paul, MN
    Former Employee - Sales Associate in Saint Paul, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Christopher & Banks part-time (More than a year)

    Pros

    Great, generous discounts
    Pleasant work environment
    There is a new CEO, who may bring about many positive changes.

    Cons

    Poor pay, which may be typical of jobs in retail
    No chance for a raise until after a year of employment
    The schedule can be frustrating.
    I loved the people I worked with-both staff and customers. However, being scheduled when I was unavailable proved to be frustrating, especially when I had made my availability or lack thereof crystal clear well in advance of the schedule being made.

    Advice to Management

    The mindful of all employees availability when scheduling
    Find ways to build up and encourage your team


  3. Helpful (1)

    "District manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Alton, IL
    Former Employee - District Sales Manager in Alton, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Christopher & Banks full-time (More than 3 years)

    Pros

    Location and job title experience are the most important reasons for relocation for this position or company, thanks so mu

    Cons

    Away from family, long hours drive time, eating out lots of alone time, and many hotel stays and manager ch

    Advice to Management

    Hire from within


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  5. "Ehh, its okay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Bloomington, IN
    Current Employee - Sales Associate in Bloomington, IN

    I have been working at Christopher & Banks part-time

    Pros

    Great discounts. Coworkers are all very pleasant to work with (love them all!). Clean environment.

    Cons

    Don't get enough hours. Schedules weren't prepared in a timely manner. Calling customers to remind them about an event that's coming up.


  6. Helpful (1)

    "Good part time retail job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Columbus, OH
    Former Employee - Customer Service in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's only typically a 3 hour shift. You usually trade with someone if your hours don't work. You do the grunt work.

    Cons

    Very few hours. Sometimes you have call customers about sales for hours at a time. Sometimes you are sent home if they are slow.

    Advice to Management

    Get rid of the phone calls to customers. Most are very annoyed. They already get notice in the mail and email.


  7. Helpful (1)

    "Sales,Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Burlington, MA
    Current Employee - Sales Associate in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Christopher & Banks part-time (More than a year)

    Pros

    Easy to get time off. There is always someone needing more hours.

    Cons

    Lousy pay, high expectations. Even when you are working alone you are expected to serve customers and sell, sell, sell AND clean and vacuum the store.

    Advice to Management

    If you are going to,continue making phone calls to customers you should provide the proper equipment. It kills employees necks and backs to be making calls for 5 hours straight without head phones and decent chairs. (Currently sitting on metal folding chairs).


  8. Helpful (3)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in San Francisco, CA
    Former Employee - Assistant Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Christopher & Banks part-time (More than 3 years)

    Pros

    I loved working with the ladies helping them find their perfect outfits. So many rewards.

    Cons

    Hated pushing Credit Cards! Judgemental co-workers with attitude against customers all about dollar amount sales. Poor management of staff from cooperate. Totally clueless about customers desires and loyalty to brand! They don't care about the wants and needs of a faithful woman shopping! Especially in California with labor laws being so tight to pay employees overtime for work needed and preformed for company. They would punish you for helping a customer pass your working hours. Very young sales clerks who had no idea of a ladies dress styles. CB had a very dedicated to the brand clientele. They lived to shop CB and expected a sales force to help with honest opinions being given to them on how they look, does it fit right, is this my color, will my husband love it, for the special occasion, for travelling and just because outfits.. I do miss the Very Special Ladies and the Beautiful clothes CB was so fortunate to have had. Buying clothes online you have no idea of the feel of material, the sizing, the true color nor the shape of the garment. If it is not what you expected when you receive your order you must pay extra to ship it back and wait for your refund. Not a Great shopping experience. CB your going to loose All Your Customers if you force them to buy from catalog's with poor customer service and models who are to young for your brand. Your online site is one of the worst shopping site I have encountered. It's to bad CB you didn't have a clear vision of your line of in demand goods you have let your loyal clientele down by not doing All you can to keep your stores open! You have failed!


  9. Helpful (3)

    "Terrible employers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Saint Louis, MO
    Current Employee - Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Christopher & Banks part-time (More than 3 years)

    Pros

    The only pros are if you like working alone for an understaffed complany and being expected to work every weekend for terrible wages

    Cons

    E extremely high turnover rate which means senior management hires employees with no experience and in turn allows them to perform poorly while treating their current well trained employees unfairly always working alone extremely dangerous

    Advice to Management

    always working alone extremely dangerous- spend more on training and retaining employees with experience

    Christopher & Banks Response

    Jan 4, 2017 – Talent Acquisition Specialist

    Thank you for your candor and sharing your thoughts on working here. The cons you called out don't seem reflective of the culture we try to instill in each of our stores. I'd like to learn more about ... More


  10. Helpful (1)

    "Great People to Work With"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SALES CLERK in Lake Saint Louis, MO
    Former Employee - SALES CLERK in Lake Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Christopher & Banks (More than a year)

    Pros

    Flexible work and my coworkers were all very pleasant to work with.

    Cons

    The holiday hours were longer, and weekends were almost always required as is the case with most retail positions.


  11. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Portland, OR
    Former Employee - Manager in Portland, OR
    Doesn't Recommend
    Positive Outlook

    I worked at Christopher & Banks full-time (More than 10 years)

    Pros

    Internal opportunities are available and possible

    Cons

    They really need to listen ,look. and and utilize their talent pool.

    Advice to Management

    Take very good care of your seasoned associates and talent.



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