Chubb Reviews | Glassdoor

Chubb Reviews

Updated July 13, 2017
218 reviews

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4.0
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Chubb CEO Evan Greenberg
Evan Greenberg
17 Ratings

218 Employee Reviews

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Pros
  • The legacy Chubb company is more focused on work/life balance which is something the legacy ACE company lacked entirely (in 81 reviews)

  • Good benefits, Pension and profit sharing (in 39 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "I enjoy working at Chubb"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surety in Cincinnati, OH
    Current Employee - Surety in Cincinnati, OH
    Recommends
    Approves of CEO

    Pros

    The best reason to work for Chubb is that the training they provide is second to none. After a certain time with Chubb, employees become very marketable. Also, the pay seems to be very competitive in my department compared to that of other companies although I have not been very succesful in determining the industry average. The benefits are excellent, and management is very relaxed and understanding with few exceptions. Advancement seems to be performance driven rather than political. In all the basics are in place,

    Cons

    I find that understanding what your future possibilities are is difficult to determing. Which makes it frustrating.

    Advice to Management

    Continue with the current culture of the company, encourage mid level management to be aware of each employees satisfaction with thier job.


  2. "Stable, but boring old school company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst
    Current Employee - Technical Analyst
    Recommends
    Approves of CEO

    Pros

    Stability. Chubb is a very stabile boring company. With the economy the way it is now that is really something that makes you feel good about the place.

    Cons

    Chubb is very conservative and sometimes misses the boat due to the old style of thinking. The culture at Chubb is very strong and somewhat unwilling to change. The business customers as well as IT management take a "It's good enough" attitude towards processes and work flows, as opposed to thinking "How can we make this better?" Many of the employees at Chubb have been working there for more then 15 years so as a result they often view change as an evil thing.

    Advice to Management

    Be visionary, stop thinking about what you've done and start thinking about how to be successful going forward.

  3. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Supervisor in Simsbury, CT
    Current Employee - Claims Supervisor in Simsbury, CT
    Recommends
    Approves of CEO

    Pros

    From a customer's standpoint it is a great insurance company - the customer comes first, if any doubt - their loss is covered. The benefit is always given to the insured. The benefits are very good; and depending on what office you work in - work/life balance is supported.

    Cons

    Because it is a good company to work for - people tend not to leave and that limits the opportunities for advancement. There are broad differences in working for the company depending on what department and/or what office you work in. Senior Management/Home Office needs to do a much better job at communicating in general and at communicating a vision for the company.

    Advice to Management

    They need to communicate early, more often and better. The gossip grapevine (and just regular individual worry) does more damage than just coming out and communicating to people what is going on.
    Also need to communicate their sense of vision - there isn't enough (or any) leadership vision from the Senior Management.
    Senior Management needs to reach down to the lower ranks for feedback - especially on what needs to be changed/improvement - and they cannot be any retribution if that feedback is negative (there is a sense among the middle-management and staff that any criticism - even constructive - will mean that not only won't you get promoted, but you will be at risk of losing your job. But reaching down isn't just for the feedback - when new ideas, projects or change is necessary (even something as basic as changing a workflow), Snr Mgmt tends not to include the people who are actually involved in that aspect of the business -- consequently, the change usually doesn't achieve the desired goal because the people with the knowledge to get it done are not included in the development process.


  4. Helpful (1)

    "Working for Chubb"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in New York, NY
    Current Employee - Underwriter in New York, NY
    Approves of CEO

    Pros

    Chubb is a great place to work because all the people are very nice and helpful. Management is very understanding and it is not a ridiculously stressful environment to work in. Also, in this marketplace, Chubb is a very reliable company and you will have job security.

    Cons

    In general, Chubb pays less than most other insurance companies.

    Advice to Management

    None at this time.


  5. "On balance, a very positive experience -- until..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warren, NJ
    Former Employee - Anonymous Employee in Warren, NJ
    Recommends
    No opinion of CEO

    Pros

    Respect from many in management for engaged employees willing to innovate and/or challenge "common wisdom."

    Cons

    Downsizings and resultant added demands on remaining employees.

    Advice to Management

    Focus on retaining the strengths of the brand -- and leverage them for profitable growth.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Phoenix, AZ
    Current Employee - Underwriter in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Great reputaition in the industry. Underwriting competent

    Cons

    Recent changes in structure makes it difficult to get the job done - Processing Centers and Underwriting Centers.

    Advice to Management

    Dont forget the little people


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Charlotte, NC
    Current Employee - Underwriter in Charlotte, NC
    Recommends
    Approves of CEO

    Pros

    One of the smartest insurance companies in the business. Very demanding, but also very nurturing. Company values smart people. Very forward thinking.

    Cons

    Chubb can be very political.

    Advice to Management

    In rush to emphasize sales culture, don't forget we are an underwriting company and decisions made today will impact results years from now.

  8. "Chubb Corp"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warren, NJ
    Current Employee - Anonymous Employee in Warren, NJ
    Recommends
    Approves of CEO

    Pros

    Good compensation package, flexible work schedules, people are generally very nice to work with, nice workplace atmosphere

    Cons

    Very old fashioned in the way that things are run, stagnant room for growth

    Advice to Management

    Put more time into innovation in the workplace


  9. "Pleasure working with highly devoted amd competent people."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Whitehouse, NJ
    Current Employee - Anonymous Employee in Whitehouse, NJ
    Recommends
    Approves of CEO

    Pros

    qualtity work life and working environment, working with highly competent people, the location is ideal, strong program managent culture and approach,

    Cons

    The company is going through a changing culture where positions are being eliminated and new ones created. this is creating an enormous amount of anxiety thus impacting employee performance.

    Advice to Management

    As the company undergoes process improvement and cultural changes it should implement a mechanism to assure solid performing employee's that their jobs are safe.


  10. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Whitehouse, NJ
    Current Employee - Analyst in Whitehouse, NJ
    Recommends
    Approves of CEO

    Pros

    Flexibility, profit sharing, vacation and hours

    Cons

    Commute, extra hours, food service.

    Advice to Management

    Listen to non-management employees more


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