Chubb Reviews | Glassdoor

Chubb Reviews

Updated June 22, 2017
604 reviews

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604 Employee Reviews

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Pros
  • The legacy Chubb company is more focused on work/life balance which is something the legacy ACE company lacked entirely (in 79 reviews)

  • Good benefits, Pension and profit sharing (in 39 reviews)

Cons
More Pros and Cons

  1. "Most stressful job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Chubb full-time (Less than a year)

    Pros

    The benefits are great and you can adjust your hours no major micromanaging you can work independently decent work environment of you worked in a call center before

    Cons

    The certification process is terrible 8 long months of stress the training was poor your expected to take notes and remember what you been taught which entails a buttload of info they expect you to retain this info and ask no questions if you do you are made to look like an idiot for asking the trainers are old and lazy little to no tools is provided every thing is almost manual the systems used are from the dark ages and the pay is a joke you are constantly receiving threats if you don't perform the majority of the time you are guessing no one knows their job you literally are the computer yet you get paid like a lowly servant lots of favoritism and rude old stuck in their ways management no pat on the back but constant negative feedback

    Advice to Management

    Give positive feedback to new hires don't use fear and attrition


  2. Helpful (1)

    "Love working here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Chubb full-time

    Pros

    Flexible Work Arrangements- majority of department works from home twice a day
    Fair pay
    Management is very easy to talk to

    Cons

    Specialized departments do not have much room for growth

  3. Helpful (1)

    "Co-op"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op in Philadelphia, PA
    Former Employee - Co-Op in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to grow and develop skills

    Cons

    Not that I could think of


  4. Helpful (1)

    "Good for Dynamic people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Whitehouse Station, NJ
    Current Employee - Anonymous Employee in Whitehouse Station, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time (More than 3 years)

    Pros

    Flat organization, Great vision for the next 5 years, excellent benefits, great brand

    Cons

    Faced paced culture - you will not like it if you are a 9-5 person.

    Advice to Management

    Keep up the good work!


  5. Helpful (6)

    "Worse than High School"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Chubb full-time

    Pros

    Before the acquisition, this was the place to be. There was potential for career growth & movement within the company. The blending of two ideologies ended up being one company taking on the other's beliefs and values, which seem to be none.

    Cons

    Initially you are lured in with the promise of work-life balance. This is not so as you are not only encouraged, but expected to contribute your nights/weekends to your work.

    Managers are worse than catty high school girls. They are quickly offended if someone looks to leave the department they are in for potential to grow as an individual.

    Lack of knowledge by human resources is also an issue. After acquisition, it seems as though they either weren't given information on new procedures & guidelines or perhaps they chose not to learn it.

    Advice to Management

    Management classes would be a good start.


  6. Helpful (4)

    "CHUBB name ACE culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Chubb full-time (More than 3 years)

    Pros

    Before the merge CHUBB was a wonderful place to work, very friendly, great work/life balance, good benefits and opportunities for progression - I thought I would have a life-long job here at CHUBB!

    Cons

    After the merge I feel that this is completely not the case, the culture is completely different - I no longer feel of much/if any value to the company, the working atmosphere is very serious (almost robotic) and from what I have experienced so far progressing within CHUBB is not what it was, employing externally seems to be preferred!

    Advice to Management

    Better progression for current staff, stop overlooking people who have potential and the skills to move into a role and better themselves!
    Better work/life balance = more productive, happy staff.


  7. Helpful (4)

    "Unpleasant place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Chubb full-time (More than 8 years)

    Pros

    Excellent brand and people from the original Chubb

    Cons

    Bullying culture. Teamwork is not promoted - each man for himself. Long hours expected by leadership, for employees to complete tasks that are of little value.

  8. "appraiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chubb full-time (More than 10 years)

    Pros

    people are great to work with, there is respect amongst coworkers

    Cons

    changes are made at a snails pace, improvements can take years,


  9. Helpful (3)

    "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chubb full-time

    Pros

    Free lunch occasionally & nice workspace.

    Cons

    Overburdened middle-management, out of touch leadership and a cliquey culture that is germane to the mid 1970's at best. Also the most nepotism I've ever witnessed in a workplace.


  10. Helpful (6)

    "Pays Well but Unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Chubb full-time (More than 5 years)

    Pros

    Good Salary
    Decent Benefits
    401k Yearly Match

    Cons

    Unclear Career Development
    Not Many Opportunities For Advancement
    Unorganized Staff
    Distracting Working Environment
    Difficult Training


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