Chubb Reviews | Glassdoor

Chubb Reviews

Updated June 22, 2017
604 reviews

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604 Employee Reviews

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Pros
  • The legacy Chubb company is more focused on work/life balance which is something the legacy ACE company lacked entirely (in 79 reviews)

  • Good benefits, Pension and profit sharing (in 39 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Regional Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time (More than 3 years)

    Pros

    Performance driven, largest company in the P&C insurance business.

    Cons

    Turnover of employees in Combined Insurance, people are treated like commodities

    Advice to Management

    Slow down employee turnover and improve retention of sales agents.


  2. Helpful (2)

    "Good company and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Chicago, IL
    Current Employee - Underwriter in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time (More than 3 years)

    Pros

    Underwriting Competency and Knowledge
    Good benefits

    Cons

    Difficult to get recognized for hard work
    Salary increases with growth aren't as aggressive as some competitors

    Advice to Management

    Employees need to feel more "plugged in" and contributory to their team, and less like a number.

  3. Helpful (7)

    "Great benefits, horrible supervisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Warren, NJ
    Former Employee - Underwriter in Warren, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chubb full-time (More than a year)

    Pros

    Work from home was great, you meet some nice people.

    Cons

    Very immature unprofessional group of people. HR & upper management know the trouble makers but completely overlook it.

    Advice to Management

    Supervisors/management are there to groom and teach their new hires. Not encourage division and fighting. We are not hired to be best friends, we were hired to get the job done together, feelings aside. Promote teamwork and building rather than division.


  4. "IT Technical Analyst"

    Star Star Star Star Star
    Former Employee - IT Technical Analyst in Atlanta, GA
    Former Employee - IT Technical Analyst in Atlanta, GA
    Approves of CEO

    I worked at Chubb full-time (More than 8 years)

    Pros

    Employee benefits; Health, dental, vision, paid vacation/sick time.

    Cons

    Corporate culture changed the last year I was there due to the corporation was bought by another company.

    Advice to Management

    None to give. It is just about business.


  5. "Great if you love working overtime."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workers Compensation Claims Adjuster in Dallas, TX
    Current Employee - Workers Compensation Claims Adjuster in Dallas, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Chubb full-time (More than 3 years)

    Pros

    Great benefits, great PTO policy (I get 20 days a year), flexible work schedules available, and ability to work from home. Regional leadership is great, and open to new ideas and less rigid career development plan than many other companies.

    Cons

    Regional leadership is great, but home office is very slow to take action on anything and justifies extreme caseloads and high incoming claim counts by saying we are "already overstaffed". Per word of mouth, ESIS (TPA of Chubb) is on the low end of the totem pole when it comes to salaries. They identify high achievers and work them to death for no extra compensation--and when they do reward you, it's in the form of bonuses that are taxed at a super high rate so you only end up seeing half of it anyways. If you present yourself as ambitious, they will milk it for all its worth. They focus on hiring young professionals straight out of college that don't know any better and will work themselves to death to get ahead.

    Advice to Management

    Try compensating your high achievers fairly for the amount of work they take on in an effort to get ahead. Stop the culture of "dumping" on your most ambitious employees for a laughable salary increase. Stop looking at one set of numbers and justifying claim reps getting 35 new claims a month.


  6. Helpful (2)

    "Processing CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time (More than a year)

    Pros

    Relaxed yet professional working environment. Great work life balance. The company provides an adequate amount of training in order for you to be successful in your role.

    Cons

    Lack of resources for help answering questions related specifically to any processing procedure. No on line or network accessible manual/procedure guide for department.


  7. "Technical Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Dallas, TX
    Current Employee - Technical Support Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time (More than 3 years)

    Pros

    They care about their people.

    Cons

    They don't pay that well

    Advice to Management

    Offer more benefits.

  8. "Fast Paced Insurance Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Philadelphia, PA
    Former Employee - Data Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chubb full-time (More than 3 years)

    Pros

    Good 401(K) benefits
    Comfortable working environment
    Good internal training for key departments like Underwriting

    Cons

    not a very data-driven company;
    lots of processes need to be updated with new technologies


  9. "Great Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer Analyst in Philadelphia, PA
    Current Employee - Senior Programmer Analyst in Philadelphia, PA
    Recommends
    No opinion of CEO

    I have been working at Chubb full-time (More than 5 years)

    Pros

    Great benefits. Abundant opportunities,

    Cons

    Location is not central to the city.


  10. "Customer Service Represenative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Whitehouse Station, NJ
    Current Employee - Customer Service Representative in Whitehouse Station, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chubb full-time (More than a year)

    Pros

    Great values, very nice and helpful people. Management is very approachable

    Cons

    Communication between management and team specialist can be better.


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