Chuck E. Cheese's Reviews | Glassdoor

Chuck E. Cheese's Reviews

Updated February 19, 2017
753 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Chuck E. Cheese's CEO Tom Leverton
Tom Leverton
186 Ratings

753 Employee Reviews

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Pros
  • Interactive with customers fun environment (in 47 reviews)

  • Also a great first job for a teenager who's trying to start off with customer service (in 40 reviews)

Cons
  • We worked long hours with no break and our outstanding customer service got no reconition at all (in 38 reviews)

  • The upper management that is above the store General Manager is horrible (in 33 reviews)

More Pros and Cons

  1. "Fun to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist Master in Chico, CA
    Former Employee - Specialist Master in Chico, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chuck E. Cheese's full-time (More than a year)

    Pros

    Fun, slow paced, great environment

    Cons

    Kids, ball house clean up

    Advice to Management

    More cheese


  2. "chuck e cheese"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chuck E. Cheese's part-time (More than a year)

    Pros

    to work with kids and make them happy

    Cons

    and it's a good place

    Advice to Management

    im dont know what that means


  3. "Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's full-time

    Pros

    Teach you how to multi task

    Cons

    alot of physical/ cast member work demanded from managers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Birthday Party Host in Rochester Hills, MI
    Former Employee - Birthday Party Host in Rochester Hills, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chuck E. Cheese's part-time (More than a year)

    Pros

    Certain jobs are fun, kids can be fun, good coworkers can make the job more enjoyable, decent food

    Cons

    Corporate's control, certain managers, the motto "every guest leaves happy" can lead to guests abusing employees and the store


  6. "Fun job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chuck E. Cheese's part-time

    Pros

    Interactive with customers fun environment

    Cons

    Unorganized at times, can be chaotic


  7. "Decent Pay"

    Star Star Star Star Star
    Former Employee - Opening Coordinator in Edison, NJ
    Former Employee - Opening Coordinator in Edison, NJ

    I worked at Chuck E. Cheese's (More than a year)

    Pros

    Decent pay at a young age

    Cons

    Not too many cons here


  8. "Under new management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chuck E. Cheese's full-time

    Pros

    New company is starting to invest back in the people and the stores.

    Cons

    work life balance and low pay for cast and lower management


  9. Helpful (1)

    "The only job I would do at CEC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Manager in Richmond, VA
    Current Employee - Technical Manager in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chuck E. Cheese's full-time (Less than a year)

    Pros

    Decent pay, great throwaway benefits (free food)

    Cons

    Not much upward movement. Customers can be absolutely nuts sometimes.

    Advice to Management

    Focus on the games, that is where the majority of the sales come from.


  10. "First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gameroom Attendant in Huntsville, AL
    Current Employee - Gameroom Attendant in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Chuck E. Cheese's part-time (More than a year)

    Pros

    - work environment
    - amazing co-workers
    - laid-back

    Cons

    - pay
    - little to no room for improvement
    - labor > pay

    Advice to Management

    Equal expectations for each of your emoployers is very important.


  11. "Great First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Party Host in Katy, TX
    Former Employee - Party Host in Katy, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chuck E. Cheese's part-time (Less than a year)

    Pros

    Fun environment to work in

    Cons

    Slow when school comes around



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