Ciena Healthcare Reviews | Glassdoor

Ciena Healthcare Reviews

Updated August 21, 2017
30 reviews

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3.0
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Mohammad Qazi
10 Ratings

30 Employee Reviews

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  1. "Learned a lot but wasn't appreciated!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AR Coordinator in Waterford, MI
    Former Employee - AR Coordinator in Waterford, MI
    Doesn't Recommend

    I worked at Ciena Healthcare full-time (More than 3 years)

    Pros

    Always educating and there could have been a possibility for advancement.

    Cons

    Unrealistic Expectations... It didn't matter how many beds your facility had they were not willing to hire any extra help. Then they would wonder why your collections weren't where they needed to be. Also was so over worked couldn't take a vacation. No back up for Business Office.

    Advice to Management

    If you have so much responsibility on one person at least hire a part time person to help.


  2. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Ciena Healthcare full-time (More than 5 years)

    Pros

    Easy to advance within company

    Cons

    Do not listen to support staff

    Advice to Management

    Listen to support staff, invest in the employees, show appreciation

  3. Helpful (2)

    "Wonderful, Supportive Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nursing Home Administrator in Grand Blanc, MI
    Former Employee - Nursing Home Administrator in Grand Blanc, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ciena Healthcare full-time (More than a year)

    Pros

    1) Very organized corporate structure. Streamlined and efficient;
    2) Excellent policies and procedures;
    3) Outstanding Chief Operating Officer who holds people accountable but is very fair and balanced in her management approach;
    4) Great company that emphasizes quality care to residents in balance with wanting to keep facilities profitable.

    Cons

    Honestly, I couldn't think of a single negative in my experience with Ciena. They were wonderful to work for, and I'd gladly work for them again if I ever find my way back to Michigan in the future.

    Advice to Management

    Continue to invest heavily in your Administrators and Directors of Nursing. That investment will trickle down to management and support staff in positive ways.


  4. Helpful (1)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Recommends

    I have been working at Ciena Healthcare full-time

    Pros

    Employees are team players and management listens to staff. Morale committee makes work a fun place.

    Cons

    pay raises are small like 50 cents after 1 year


  5. "REGISTERED NURSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ciena Healthcare full-time (More than 5 years)

    Pros

    Tight Knit Facility , room to advance, some longevity

    Cons

    Management doesn't listen to employees, no voice

    Advice to Management

    Listen to floor staff sometimes


  6. "Bias and Unfair!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The residents will always give you a sense of purpose.

    Cons

    This company is very bias, the EOE needs to investigate the Ciena Corporation and their hiring practices immediately. African Americans do not stand a chance at a corporate level. Even when a position is available at a facility location, they will hand pick whomever they choose before giving a black manager a higher level position within the facility.

    Advice to Management

    Clean up the bias corporate office. Take care of your employees the right way so therefore the residents can experience the best quality of life possible!


  7. Helpful (1)

    "CIENA Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse in Monroe, MI
    Current Employee - Licensed Practical Nurse in Monroe, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ciena Healthcare full-time (More than 8 years)

    Pros

    Consistent work schedule and hours

    Cons

    understaffing and no pay raises

    Advice to Management

    open your wallet a little.

  8. "Cna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Tawas City, MI
    Current Employee - CNA in Tawas City, MI
    Doesn't Recommend

    I have been working at Ciena Healthcare full-time (More than 5 years)

    Pros

    Residents and therapy department are great

    Cons

    Management says degrading things to other coworkers about you

    Advice to Management

    RESPECT


  9. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great employee appreciation
    Strong communication between management and clinical staff

    Cons

    Low retention in dietary department


  10. Helpful (1)

    "Progressive and Caring Health Care Here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena Healthcare (More than a year)

    Pros

    Progressive corporation. Implements improved healthcare practices in facilities before the become a standard of practice. Excellent treatment of management with promoting autonomy and providing strong support systems. Belief in growth of employees and provides opportunities. Insurance, tuition reimbursement.

    Cons

    Heavy work schedule but only a con if your looking to just skate by.


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