Ciena Reviews | Glassdoor

Ciena Reviews

Updated October 14, 2017
362 reviews

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Current Employees

4.0
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Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
215 Ratings

362 Employee Reviews

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Pros
  • The Work / Life Balance is very good (in 84 reviews)

  • And the ability to work from home occasionally is also great (in 24 reviews)

Cons
More Pros and Cons

  1. "Ciena"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Baltimore, MD
    Current Employee - Sales Consultant in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 3 years)

    Pros

    Good products and Solutions around core competencies. When focused they win.

    Cons

    Transformation efforts need better ( executive level focus and executive level accountability ). Need to avoid unrealistic expectations.

    Advice to Management

    Break up the log jam. Let people excel...have them work their strengths. Do not chase unicorns with peoples careers.
    Let plans develop... not just Quarterly view but long term.
    Stay in the lane and execute.


  2. "Great place to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly people and comfortable company culture.

    Cons

    No red flags at this company.

  3. "IT at Ciena"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 8 years)

    Pros

    Great benefits and time off policy

    Cons

    constant change and little employee loyalty


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Hannover, MD
    Current Employee - Marketing in Hannover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Competent Leadership, Good Communication, Good benefits, I really feel part of a team environment. Most things work well internally...

    Cons

    IT is a bit disconnected from user frustrations and could improve communications with internal customers


  5. "Great company !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Spokane, WA
    Current Employee - Senior Engineer in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 8 years)

    Pros

    Ciena feels like a tightly knit group and once you earn your place you feel like family. Many employees who started with the company when it was much smaller, years ago, are still with the company. Those employees form a great foundation and often mentor the newbies on-boarding even though not even asked to do so. I believe the company values those experienced employees. Long term employees indicate how well the people there like their jobs and the company or they wouldn't stay.. right ?

    And the ability to work from home occasionally is also great.

    Cons

    Advancement can be difficult for the above reason. Like I said many people like working at Ciena and therefore the turnover in certain areas is low.
    If you want to advance you have to leave the company.
    Bonuses can be based on opinion and middle managers have this discretion.

    Advice to Management

    Change the way the bonus is given out so that the employee is guaranteed his granted percentage based on his Title/Level. If the employee meets his or her objectives and has a good review, the given percentage should be granted as a matter of policy. Too often this is subjective and based on opinion, likeability or visibility. Some employees are just quiet and keep their heads down. Middle managers tend to take away from some and give bonus $$ to others e.g. "their favorites". Those getting the big bonus are not necessarily those who are the hard workers and deserve it.
    You do your job/ you get your bonus (if the corporate targets are met obviously).
    Bonus granting is decided departmentally as some departments do not adjust individual bonuses and already do grant the bonus numbers across the board...


  6. "Senior Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Engineer in Miramar, FL
    Current Employee - Senior Sales Engineer in Miramar, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 8 years)

    Pros

    Nice people to work with. You are free to manage your time as you need it.

    Cons

    This year the cuota / objetives were so ridiculously unreasonable that basically it was like a reduction of 15% of your salary.


  7. "Overall my experience with Ciena"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ciena full-time

    Pros

    Good Leave benefits after few years of service

    Cons

    No RSUs, salary hike and bonus are below average in the industry

  8. "Great place to start or end your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Baltimore, MD
    Current Employee - Leader in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than a year)

    Pros

    Great colleagues, benefits, perks, lots of flexibility, and nice location

    Cons

    no room for career advancement unless someone leaves or retires, which is rare.

    Advice to Management

    Provide additional pay or benefits as there is not much room for growth in order to retain talent


  9. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than 3 years)

    Pros

    Excellent technology. Located in the Greater Baltimore-Washington area near BWI Airport. Global Company with decent name recognition. Treats people fairly from a compensation and benefits perspective.

    Cons

    Technology limited to a specific strength in optical networking. Limited upward mobility if you are in sales or sales engineering. Very conservative slow moving company. (the anti-google)

    Advice to Management

    Make acquisitions that will increase product portfolio. Keep to timelines on product development so as not to fall behind.


  10. Helpful (1)

    "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Baltimore, MD
    Current Employee - Senior Manager in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than 10 years)

    Pros

    Ability to work remotely a plus.

    Cons

    "Good Old Boy's Club" Very limited advancement opportunities. Retaliation for voicing honest opinions or concerns. People management extremely poor to non-existent. Years with no merit or bonus. 401K match should be higher.

    Advice to Management

    Too many chiefs with no clue how the business runs.


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