Ciena Reviews | Glassdoor

Ciena Reviews

Updated February 13, 2017
164 reviews

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4.0
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Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
101 Ratings

164 Employee Reviews

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Pros
Cons
  • work life balance might not be as good as u want (in 11 reviews)

  • No real career growth/progression opportunities (in 11 reviews)

More Pros and Cons

  1. "Account Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ciena full-time (More than 8 years)

    Pros

    Talented people, continuous product development, true customer-first mentality

    Cons

    Very few come to mind now that old school Nortel processes have mostly been overcome

    Advice to Management

    Keep doing what you do


  2. "Sr. Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Awesome people - Some of the best I've ever worked with...Benefits are great, compensation is on above average, executive management team are approachable, and there are plenty of opportunities to advance if you have the desire and right attitude.

    Cons

    Speed to market is slow. Network Virtualization and open software are disrupting their business. Carriers are their primary customer base and that is cause for concern.

    Advice to Management

    Need to penetrate new markets outside of the carrier community. Accelerate software development and get them to market quickly. Stop being just a product company


  3. "Great culture, smart people, visionary CEO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Hanover, MD
    Current Employee - Senior Systems Engineer in Hanover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Great company to work for...one of the pioneers in the industry. Flexible.work from home is encouraged. Most importantly the executive are very very accessible!

    Cons

    Leave and come back to command a better salary...that is just ridiculous that people have to do.

    Advice to Management

    Keep doing what your doing! It's working


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  5. "Service Desk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Lead Analyst/Technician in Hanover, MD
    Current Employee - Service Desk Lead Analyst/Technician in Hanover, MD
    Recommends
    Approves of CEO

    I have been working at Ciena (More than 8 years)

    Pros

    Innovated Company
    Fast Pace Environment
    Technology Driven
    Friendly Environment

    Cons

    Bring your own device
    everyone should been on the same platform

    Advice to Management

    The future is changing. We have to adapt to the changes.


  6. "Great environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Ciena full-time

    Pros

    Top down positive diverse flexible environment, great benefits

    Cons

    Boys club, Different work environment based on team

    Advice to Management

    Have managers get an annual review by their employees


  7. "Working Environment"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena full-time

    Pros

    Very good working environment, company takes care of employees as family members

    Cons

    Non competitive, employees are stretched for knowledge


  8. "Project Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ciena full-time (More than 3 years)

    Pros

    Flexible location/hours. Very empowered.

    Cons

    Hours can be very long, overnight work not uncommon.


  9. "Multi-national corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst, IT Support in Hanover, MD
    Former Employee - Senior Analyst, IT Support in Hanover, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ciena full-time

    Pros

    It's a good working environment, friendly co-workers, flexible hours as long as hours are covered, US headquartered company with worldwide offices

    Cons

    Salaries tend to be on the low side, very metric-oriented overly so, have had multiple mergers and acquisitions some of which were not a wise decision


  10. "Had a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ciena full-time (More than a year)

    Pros

    Great team enviroment and exposure to a diverse technology base. Lots of opportunities to work with diverse products and build your knowledge

    Cons

    On-call schedule can be rough at times but it is manageable. Training is decent but could be better. It's hard to balance training when you have to work at the same time.

    Advice to Management

    Keep up the good work but redefine the way your support contracts work with the customer. Some of them abuse it and that means you lose money as a company.


  11. "Lab Support Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Lab Support Technician
    Current Contractor - Lab Support Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena as a contractor (Less than a year)

    Pros

    Great people to work with who treat co-workers with respect. Really good at creating a good environment for employees.

    Cons

    sometimes communication is lacking.



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