Ciena Reviews | Glassdoor

Ciena Reviews

Updated May 7, 2017
115 reviews

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3.0
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Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
42 Ratings

115 Employee Reviews

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  1. Helpful (1)

    "Ciena used to be a nice place to work, but poor management decisions have led to its decline."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Linthicum, MD
    Former Employee - Senior Manager in Linthicum, MD
    Disapproves of CEO

    Pros

    1. Compensation is competitive to the industry
    2. Work-life balance was fine - flexible hours
    3. Immediate working peers were fantastic - team environment

    Cons

    1. Limited to no career growth
    2. After every merger, the keys were handed to execs in the new company in favor of existing employees (e.g. NT now owns majority of eng. development)
    3. No loyalty to employees
    4. Indecisive management
    5. Constantly changing long term vision
    6. Clickish environment - it matters who you know

    Advice to Management

    You should reward loyalty to your employees who have been there for the long term vs. favoring new acquisitions and their employees.


  2. "Pretty Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Engineer in Linthicum, MD
    Current Employee - Quality Engineer in Linthicum, MD
    No opinion of CEO

    Pros

    great work/life balance
    great people to work with
    products are impressive
    good opportunities for new grads
    company that tries to keep things global

    Cons

    it's unclear what the future holds, even the immediate future
    little communication on what to expect
    health care plan could be better

    Advice to Management

    communicate more with the employees
    encourage employees to make decisions and maybe even make mistakes
    think about the true talent pool


  3. Helpful (2)

    "Use to be a lot more fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting and Finance in Linthicum, MD
    Current Employee - Accounting and Finance in Linthicum, MD
    Doesn't Recommend
    No opinion of CEO

    Pros

    work life balance
    work from home
    company allows for good accomodation for travelers
    decent pay

    Cons

    massive changes due to aquisition
    market forces not necessarily in favor of the company
    lot of compitition
    no longer have the big cash cusion that sustained the company through rough times
    bonus payouts are spotty at best
    raises have been slim in last 3 years

    Advice to Management

    make the changes necessary to processes to get them working more efficiently


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  5. Helpful (1)

    "good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Linthicum, MD
    Former Employee - Anonymous Employee in Linthicum, MD
    Approves of CEO

    Pros

    people are great to work with. very professional

    Cons

    Little career development or advancement

    Advice to Management

    focused on company growth


  6. "lots to catch up to be world class in Optical business"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Leader in Linthicum, MD
    Current Employee - Supply Chain Leader in Linthicum, MD
    Recommends
    No opinion of CEO

    Pros

    learning opportunities are available; good place to work closely with teams from different functions;global presence; focus on customers and relationships

    Cons

    poor systems; weak in integration; feels like you are always playing catch up to meet deadlines or quarterly revenue targets;no salary increases.

    Advice to Management

    Invest in tools for engineering teams;motivate personnel with annual salary increase;reduce number of layers and senior executives with meaningless titles


  7. Helpful (1)

    "Not Much Growth Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    No opinion of CEO

    Pros

    Good benefits and mediocre pay for entry level engineers.
    Free water and restrooms are nice.
    Most people are friendly.
    Interesting to learn various telecom technology.

    Cons

    Not much growth opportunity.
    There are barely raises and bonuses are nearly none existent.
    Promotions don't seem to come and a good amount of incompetency in the company.


  8. Helpful (2)

    "Its a ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Atlanta, GA
    Current Employee - Principal Engineer in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Flexible working schedule and good working environment
    Good work and life balance, ok compensation and benefits
    There are some intelligent people

    Cons

    Management is the problem, too many layers of middle management
    not much career opportunities, sometimes unreasonable project schedules

    Advice to Management

    simplify management structure


  9. Helpful (5)

    "Changing times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Linthicum, MD
    Current Employee - Sales Director in Linthicum, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ciena full-time (More than 10 years)

    Pros

    Technology innovation; leader in Optical transport

    Cons

    Too many ex Nortel personnel in middle management roles, stifling innovation
    Terrible HR personnel and unprofessional practices

    Advice to Management

    Sack Business Ops bean counters who are basically clueless and add no value .


  10. "Lead software developer in ciena"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Linthicum, MD
    Current Employee - Lead Software Engineer in Linthicum, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than a year)

    Pros

    Nice people to work with

    Cons

    Planning is not theremneed more employee comeunication

    Advice to Management

    Everything is base don events


  11. "its good and bad, but not getting any better"

    Star Star Star Star Star
    Current Employee - Senior Engineer GTS in Linthicum, MD
    Current Employee - Senior Engineer GTS in Linthicum, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than 8 years)

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to Management

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.


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