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    Ciena Reviews

    Updated 5 Oct 2019

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    Found 760 reviews

    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    82%
    Recommend to a Friend
    94%
    Approve of CEO
    Ciena CEO Gary B. Smith
    Gary B. Smith
    466 Ratings
    1. Helpful (2)

      "Clueless Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Software Engineer in Alpharetta, GA

      I worked at Ciena full-time for more than a year

      Pros

      Benefits and flexibility are good

      Cons

      Clueless leadership/management, too many lay-offs

      Ciena2019-08-24

      Ciena Response

      September 9, 2019 – Ciena

      Thank you for your feedback. Since our industry is always changing and evolving, we try our best to be prepared for unexpected outcomes. We appreciate your insight.

    2. Helpful (2)

      "Under staffed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Global Technical Support 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Ciena full-time for more than 5 years

      Pros

      Good pay, good benefits, and good yearly bonus

      Cons

      Long work hours, on call support

      Ciena2019-08-20

      Ciena Response

      August 29, 2019 – Ciena

      Thank you for taking the time to let us know your experiences with us at Ciena. Although you didn’t have a positive one, and for that we are truly sorry to hear, we take each and every review seriously. We are committed to providing our employees with a fantastic workplace and your ...

      Show More
      3. Join the Ciena team
      See Our Latest Jobs

    3. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Program Manager in Hanover, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ciena full-time for more than 10 years

      Pros

      This is a great company to work for. Great benefits, and life/ work balance.

      Cons

      It is getting very big and a lot of red tape and policies

      Ciena2019-08-01

      Ciena Response

      August 5, 2019 – Ciena

      Thank you for this very positive feedback. It's great to read what you have to say. Thank you for your dedicated 10 + years with us ! Feel free to drop us a note : cienafeedback@ciena.com . Wishing you all the best

    4. "Great People and Great Focus"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Sales Director 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ciena full-time for more than 8 years

      Pros

      Innovative products that are arguably the best in the market.

      Cons

      Limited portfolio. Diversifying into commoditized markets with established incumbents.

      Ciena2019-07-31

      Ciena Response

      September 9, 2019 – Ciena

      Thank you for your thoughtful and balanced review. It is great to hear your positive experiences. I would love to discuss your concerns further, please reach out to me at cienafeedback@ciena.com

    5. "Good company overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ciena full-time for more than a year

      Pros

      Good teams and good work culture

      Cons

      Nothing to specify at the moment

      Ciena2019-07-23

      Ciena Response

      July 24, 2019 – Ciena

      We are very happy to have you with us here at Ciena. Thank you for this very positive feedback. It's great to read what you have to say.

    6. Helpful (2)

      "work review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Project Manager in Fayetteville, AR
      Neutral Outlook

      I worked at Ciena full-time for more than 3 years

      Pros

      Good benefits, flexible working hours

      Cons

      long hours, multiple layoffs while I worked there.

      Ciena2019-07-22

    7. "Great work Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technology in Hanover, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ciena full-time for more than 3 years

      Pros

      A Company that cares for its employees Intelligent Smart Crowd Qualified Senior Management Professional Environment Training, Great opportunities for Growth

      Cons

      Some offshores Jobs are now being sent off USA

      Advice to Management

      While I worked at Ciena, my experience had been like belonging to a family. Great teams and happy employees. Hope they get back to the good days.

      Ciena2019-06-30

      Ciena Response

      July 8, 2019 – Ciena

      Thank you for this very positive feedback. It's great to read what you have to say. We valve each and every person who works at Ciena and its very difficult for all of us when a restructuring occurs. We want to thank you for all your dedicated years of service with us and wishing ...

      Show More

    8. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Automation Engineer in San Jose, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ciena full-time for more than 5 years

      Pros

      Great atmosphere! Everyone has been friendly and very helpful.

      Cons

      Little monotonous work, would be interesting to explore new technologies

      Advice to Management

      Keep doing what you're doing. No place is 100% perfect.

      Ciena2019-06-18

      Ciena Response

      June 21, 2019 – Ciena

      Thanks for this constructive feedback! If you'd like to continue the conversation please get in touch at Cienafeedback@ciena.com.

    9. Helpful (1)

      "No longer happy with company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - A/R Invoice Specialist in Hanover, MD
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Ciena full-time for less than a year

      Pros

      Work culture was great while it lasted.

      Cons

      Outsourcing their account receivables and account payable to India to eliminate jobs in the United States.

      Advice to Management

      Keep jobs in the USA.

      Ciena2019-06-22

      Ciena Response

      June 28, 2019 – Ciena

      Thank you for your feedback and sharing your perspective. We appreciate all of our reviews and take the time to read and action any areas of concern. We ask that you please follow up at Cienafeedback@ciena.com.

    10. "Awesome Company. Love it here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Manager 

      I have been working at Ciena full-time

      Pros

      Great Product, awesome coworkers, great atmosphere to work

      Cons

      I don't know of any issues

      Ciena2019-05-15
    Found 760 reviews
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