Ciena Reviews
Updated Mar 4, 2020

"Senior Software Engineer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Ciena full-time for more than 3 years
Pros
Good work environment, Progressive, Good People
Cons
Need to be more competitive in work and salaries
Ciena2019-09-22Thank you for your review! We appreciate you taking the time to share your experience working at Ciena. We strive to create a great place to work and value feedback so that we can become an even better company.” Feel free to drop us a note at Cienafeedback@ciena.com.
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"Ciena, San Jose - Packet Group"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Ciena full-time for more than 5 years
Pros
Non political, small teams, great work/life balance flexibility
Cons
Stock based compensation is very low for a Silicon Valley company
Ciena2019-09-17Ciena Response
October 3, 2019 – Ciena
Thank you for your thoughtful and balanced review. It is great to hear your positive experiences. I would love to discuss your concerns further, please reach out at cienafeedback@ciena.com
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"Steadily going downhill in their customer's eyes"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Ciena full-time for more than 10 years
Pros
The benefits were pretty good
Cons
Unless you're in Canada, they'll probably outsource your job at some point
Continue readingCiena2019-09-28
"The largest company in Maryland you've never heard of"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Ciena full-time for more than 3 years
Pros
Ciena is a leader in its technology category. Employee focus is strong, in terms of benefits. The products are state of the art, and there is a large captive audience for them. They are definitely diversifying the business to avoid the historic peaks and valleys the Telecom industry is noted for. If you want to work for a truly global organization, this is a good one.
Cons
Still a bit old-boyish in the senior ranks. Telecom tends to value people who are industry veterans, and outsiders take a while to break in. The products are complex, so if you are not familiar with them going in, the learning curve is steep. There is a strong remote work culture, which will appeal to some, not others.
Ciena2019-09-12Ciena Response
September 24, 2019 – Ciena
Thank you for taking the time to let us know your experiences with us at Ciena. We take each and every review seriously. We are committed to providing our employees with a fantastic workplace and your feedback will help make this possible. Please feel free to contact us further at cienafeedback@ciena.com .
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"Great company but sending a lot of work overseas"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendApproves of CEOI worked at Ciena full-time for more than 10 years
Pros
Great pay, benefits, good working environment and opportunity for advancement.
Cons
The company is sending a lot of jobs to Mexico or India, so they are letting a lot of employees with 15-20 years of service go to increase their bottom line.
Ciena2019-08-18Ciena Response
September 4, 2019 – Ciena
Thank you for your feedback! We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our employees. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on Cienafeedback@ciena.com.
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"Best career decision I've made in a while"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ciena full-time for less than a year
Pros
Smart and hardworking teams who also know how to laugh. Good transparency from leadership. Company performance is strong.
Cons
Not that I can think of... it will just be challenging to keep pace with a rapidly evolving industry. Lots happening in telecom!
Ciena2019-08-20Ciena Response
August 29, 2019 – Ciena
Thank you for your thoughtful and balanced review. It is great to hear your positive experiences. The leaders are constantly catching up and brainstorming about better ways and practices towards retaining the impact and bringing in the bigger picture into. We are so happy you are apart of the ever changing industry.
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"Outsourcing is a real threat"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Ciena full-time for more than 5 years
Pros
fairly easy work good wlb senior engineers are really talented, accomplished and good mentors
Cons
Cluttered release schedule no clear direction or focus, priorities change on a daily basis project planning is a total mess far behind the industry in terms of technology pay is not up to industry standards guaranteed to get stuck in a rut if you stay here for more than 2 years
Ciena2019-08-26Ciena Response
August 29, 2019 – Ciena
Thank you for taking the time to let us know the experiences you’ve had at Ciena. I’m sorry they were not all positive ones and we would really like to discuss them further. Please drop us an email at Cienafeedback@ciena.com and help us do a deeper dive on how to improve employee relations geared toward you specific experience.
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"Great place for learning and growth"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ciena full-time for more than a year
Pros
I started my career at Ciena in June 2018, I was hired for a ‘Software Engineer – New Grad’ position. Ciena has provided me with great experience and learning opportunities. From the beginning of my position here, I have been treated as capable individual contributor. Within my first week, I had already submitted a code change into the platform. At Ciena I am given the trust and autonomy to break things, make mistakes, learn, and grow. Along with having autonomy in my position, I also get to work closely with some incredibly intelligent and experienced individuals, some who have been in the telecom field for longer than I have been alive. When I started, I was a little intimidated working on a team with so many experienced developers, but they all welcomed me, my fresh ideas, and are happy to share knowledge and information with me. Ciena has done an excellent job of making me feel validated in my contributions and capabilities. In my just over a year of tenure at Ciena, I have already been the head of an internal build-infrastructure project. Me and one other developer were responsible for building a continuous integration platform for the product I work on. This product has been deployed to the product’s whole development team and dozens of individuals use the tool every day. As stated above, I started as a ‘Software Engineer – New Grad’ but my current position is now ‘Software Engineer 2’. Ciena is constantly providing me a learning opportunity to grow and become a better developer. They are also capable of quickly recognizing growth and experience in their employees and promoting them accordingly. * Recognition of performance * Great local culture * Connected global company culture
Cons
* Long hours sometimes * Big company and associated red tape / policies * Pesky IT
Ciena2019-08-08Ciena Response
September 4, 2019 – Ciena
We greatly appreciate you taking the time to let us know your positive experiences with Ciena. We truly value our employees and strive to make this a great place to work. Please keep in touch, Cienafeedback@ciena.com
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"Clueless Management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Ciena full-time for more than a year
Pros
Benefits and flexibility are good
Cons
Clueless leadership/management, too many lay-offs
Ciena2019-08-24Ciena Response
September 9, 2019 – Ciena
Thank you for your feedback. Since our industry is always changing and evolving, we try our best to be prepared for unexpected outcomes. We appreciate your insight.
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"Under staffed"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Ciena full-time for more than 5 years
Pros
Good pay, good benefits, and good yearly bonus
Cons
Long work hours, on call support
Ciena2019-08-20Ciena Response
August 29, 2019 – Ciena
Thank you for taking the time to let us know your experiences with us at Ciena. Although you didn’t have a positive one, and for that we are truly sorry to hear, we take each and every review seriously. We are committed to providing our employees with a fantastic workplace and your feedback will help make this possible. Please feel free to contact us further at cienafeedback@ciena.com .
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Found 799 reviews



Ciena Response
October 3, 2019 – Ciena