Ciena Reviews | Glassdoor

Ciena Reviews

Updated June 23, 2017
191 reviews

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  1. "Had a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ciena full-time (More than a year)

    Pros

    Great team enviroment and exposure to a diverse technology base. Lots of opportunities to work with diverse products and build your knowledge

    Cons

    On-call schedule can be rough at times but it is manageable. Training is decent but could be better. It's hard to balance training when you have to work at the same time.

    Advice to Management

    Keep up the good work but redefine the way your support contracts work with the customer. Some of them abuse it and that means you lose money as a company.


  2. "Continual growth leads to many internal changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hanover, MD
    Current Employee - Anonymous Employee in Hanover, MD

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Job security - as the company grows, you will ALWAYS have work to do, deadlines to keep, managers to report your progress to. Work-life balance is being reviewed and updated continually (excellent maternity benefits announced just this past year).

    Cons

    Deadlines can be stressful, workload increases as the company grows. Good people tend to leave due to stress.

    Advice to Management

    Listen to your employees. Recognize those who work like crazy to keep the ship headed in the right direction.


  3. Helpful (1)

    "Lead Product Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Product Engineer in Hanover, MD
    Current Employee - Lead Product Engineer in Hanover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity for Growth, great work.

    Cons

    Based on business model frequent layoffs and uncertainty.

    Advice to Management

    Do not lose key people. They are the "Spirit of Ciena".


  4. "Great Organization!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ciena is leading the game within the optical networking industry, and they take care of their employees as such. Smart, talented coworkers with vast industry experience. Solid benefits and pay.

    Cons

    No cons to report as of yet.

    Advice to Management

    Continue to seek out younger talent and help them understand the benefits of working for a solid manufacturer of widely used telecom solutions, as compared to working at a "tech start-up", which is very popular with the under-40 crowd.

    Ciena Response

    Feb 22, 2016 – Director, Global Talent Acquisition

    This very subject has been incorporated into our longer term talent acquisition strategy. We have several initiatives (both internal and external) underway already this year specifically focused on ... More


  5. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in San Jose, CA
    Current Employee - Intern - Hourly in San Jose, CA

    Pros

    Great place to work at. Great people!

    Cons

    I can't think of any cons so far.


  6. "Great experience"

    Star Star Star Star Star
    Former Employee - Software Engineer II in Alpharetta, GA
    Former Employee - Software Engineer II in Alpharetta, GA
    Recommends
    Approves of CEO

    I worked at Ciena full-time (More than 3 years)

    Pros

    Enjoyed nice work life balance, helped me with further education

    Cons

    Limited and slow career growth

    Advice to Management

    Work with your young talent more closely


  7. "Great Company, Great Products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hanover, MD
    Former Employee - Anonymous Employee in Hanover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ciena (More than a year)

    Pros

    Really good/experienced/smart people in the technical support functions and product development. They are on the right track with software development strategies. Fun and up beat environment

    Cons

    Systems don't always facilitate reporting, quick access to logistic data and order status. issues with service delivery causing customer issues

    Advice to Management

    Continue pushing the software development to enable more SaaS delivery


  8. Helpful (1)

    "Good pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Columbia, MD
    Current Employee - Senior Manager in Columbia, MD
    No opinion of CEO

    Pros

    $$ stock small company feel and the engineering work I do is intersection

    Cons

    Can be hard to move up. Bonus unpredictable ivory tower


  9. "Network Engineer in Solution Consulting & Engineering group."

    Star Star Star Star Star
    Current Employee - Network Engineer in Denver, CO
    Current Employee - Network Engineer in Denver, CO

    I have been working at Ciena full-time (More than a year)

    Pros

    Fast paced, challenging environment that makes me smarter every day.

    Cons

    Too long of a commute, too unpredictable a schedule.


  10. "Nice place with classic management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Software Engineer in Hanover, MA
    Current Employee - IT Senior Software Engineer in Hanover, MA
    Recommends
    Neutral Outlook

    I have been working at Ciena full-time (More than 3 years)

    Pros

    Great workplace, good opportunity to work on new technologies with so many projects in pipeline for next 5 years. Professional employees relationship across company. Decent benefits and very flexible with work location (remote or on site). Global exposure and healthy planning

    Cons

    Most of the management is loyal (or well established for retirement) and has been in same position for more than a decade which leaves limited or no growth in career. Not much rotation policy across the company if you need to growth.

    Advice to Management

    May be a rotation policy for Directors or above management every two can do wonder and help back-up management in crisis


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