Ciena Reviews | Glassdoor

Ciena Reviews

Updated April 6, 2017
115 reviews

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115 Employee Reviews

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Pros
  • Focus on work-life balance, competitive pay (in 75 reviews)

  • certain positions can work from home (in 22 reviews)

Cons
More Pros and Cons

  1. Helpful (5)

    "Mediocre pay and very limited advancement opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in San Jose, CA
    Current Employee - Software Engineer II in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than a year)

    Pros

    Great team culture, flexible hours.

    Cons

    Mediocre or average pay perks and benefits,
    Not much exciting work,
    Low motivation levels

    Advice to Management

    Management tries to show off that they are doing a lot for career development of the employees, but in reality nothing much has been done on this front. If you keep doing what you are doing you might lose some valuable resources.


  2. Helpful (2)

    "Too much emphasis in keeping jobs in Canada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Linthicum, MD
    Former Employee - Director in Linthicum, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ciena full-time (More than 10 years)

    Pros

    Lots of very capable people in the Hanover/Linthicum MD area.

    Cons

    Major management decisions coming from Ottawa. Decisions rarely based on long term outlook...very concerned with Quarterly results. Management commitment to product quality is questionable.


  3. Helpful (1)

    "Good Opportunity for a Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting and Finance in Baltimore, MD
    Current Employee - Accounting and Finance in Baltimore, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Salaries are good, bonuses are getting there, time-off

    Cons

    HR is horrible, do not expect support or career advise from this group. Procedures are put into place without training to those will be required to carry out.

    Advice to Management

    Do not preach party-line to the masses who know better, provide training opportunities for All employees. The company does not run on the backs of engineers and sales alone.


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  5. Helpful (1)

    "Good company to work for if your not back office employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Employee in Baltimore, MD
    Current Employee - Back Office Employee in Baltimore, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Benefits, work-life balance, casual atomosphere

    Cons

    Not much thought or care for back office employees just show up and do your job 100%, high stress over staying employed.

    Advice to Management

    If you have any hesitation about a process or practice before it is implemented, seek input from employees who will be performing them, managers are telling you what you want to hear which will always be, yes, but they have no ready solutions when things start going awry.


  6. "One of the few North American based successful Telecom companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Linthicum, MD
    Former Employee - Senior Systems Engineer in Linthicum, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ciena full-time (More than 8 years)

    Pros

    Good Team culture at the working levels. Good back office support by Marketing, Operations, and Professional Services teams for customer facing jobs. No layoff worries for solid contributors.

    Cons

    No raises for expanding experience or skill set. Can be political at the higher management levels with strong egos prevailing. common to limit or reduce commission once targets have been met. VPs and up make way too much money for the value provided but that's the norm in today's business culture.

    Advice to Management

    Watch out how high level management personalities and actions affect corp culture.


  7. Helpful (2)

    "It was decent, but I wish I could have worked on more relevant projects."

    Star Star Star Star Star
    Former Intern - Research Intern in Baltimore, MD
    Former Intern - Research Intern in Baltimore, MD

    I worked at Ciena as an intern (Less than a year)

    Pros

    Currently working on next generation technologies. Working hours are flexible. Friendly and amicable colleagues. Medium sized company with a few sites.

    Cons

    The environment is somewhat lackluster. Seems very fragmented. I was working when the company was in a transition period (physically). Has not been doing well as of late.

    Advice to Management

    I think more involvement is necessary.


  8. "QA Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Atlanta, GA
    Former Employee - QA Engineer in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ciena full-time (More than 3 years)

    Pros

    great people to work with

    Cons

    not enough work in Atlanta

    Advice to Management

    rebuild Atlanta


  9. "its good and bad, but not getting any better"

    Star Star Star Star Star
    Current Employee - Senior Engineer GTS in Linthicum, MD
    Current Employee - Senior Engineer GTS in Linthicum, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than 8 years)

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to Management

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.


  10. "Lead software developer in ciena"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Linthicum, MD
    Current Employee - Lead Software Engineer in Linthicum, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than a year)

    Pros

    Nice people to work with

    Cons

    Planning is not theremneed more employee comeunication

    Advice to Management

    Everything is base don events


  11. Helpful (5)

    "Changing times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Linthicum, MD
    Current Employee - Sales Director in Linthicum, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ciena full-time (More than 10 years)

    Pros

    Technology innovation; leader in Optical transport

    Cons

    Too many ex Nortel personnel in middle management roles, stifling innovation
    Terrible HR personnel and unprofessional practices

    Advice to Management

    Sack Business Ops bean counters who are basically clueless and add no value .



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