Ciena Reviews | Glassdoor

Ciena Reviews

Updated December 8, 2017
209 reviews

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209 Employee Reviews

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More Pros and Cons

  1. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Ciena full-time

    Pros

    Top down positive diverse flexible environment, great benefits

    Cons

    Boys club, Different work environment based on team

    Advice to Management

    Have managers get an annual review by their employees


  2. "Working Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena full-time

    Pros

    Very good working environment, company takes care of employees as family members

    Cons

    Non competitive, employees are stretched for knowledge

  3. "Project Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ciena full-time (More than 3 years)

    Pros

    Flexible location/hours. Very empowered.

    Cons

    Hours can be very long, overnight work not uncommon.


  4. "Multi-national corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst, IT Support in Hanover, MD
    Former Employee - Senior Analyst, IT Support in Hanover, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ciena full-time

    Pros

    It's a good working environment, friendly co-workers, flexible hours as long as hours are covered, US headquartered company with worldwide offices

    Cons

    Salaries tend to be on the low side, very metric-oriented overly so, have had multiple mergers and acquisitions some of which were not a wise decision


  5. "Had a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    Former Employee - Technical Support Engineer in Research Triangle Park, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ciena full-time (More than a year)

    Pros

    Great team enviroment and exposure to a diverse technology base. Lots of opportunities to work with diverse products and build your knowledge

    Cons

    On-call schedule can be rough at times but it is manageable. Training is decent but could be better. It's hard to balance training when you have to work at the same time.

    Advice to Management

    Keep up the good work but redefine the way your support contracts work with the customer. Some of them abuse it and that means you lose money as a company.


  6. "Lab Support Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Lab Support Technician
    Current Contractor - Lab Support Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena as a contractor (Less than a year)

    Pros

    Great people to work with who treat co-workers with respect. Really good at creating a good environment for employees.

    Cons

    sometimes communication is lacking.


  7. "Continual growth leads to many internal changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hanover, MD
    Current Employee - Anonymous Employee in Hanover, MD

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Job security - as the company grows, you will ALWAYS have work to do, deadlines to keep, managers to report your progress to. Work-life balance is being reviewed and updated continually (excellent maternity benefits announced just this past year).

    Cons

    Deadlines can be stressful, workload increases as the company grows. Good people tend to leave due to stress.

    Advice to Management

    Listen to your employees. Recognize those who work like crazy to keep the ship headed in the right direction.

  8. "Supply Chain Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with....

    Cons

    Merger between 2 companies was painful.


  9. "very great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    real great place to work
    very good friends around
    very good benefits
    very good salary

    Cons

    need to have more outdoor activities
    need to improve management


  10. "Ciena is the best"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    friendly environment, flexible work hours

    Cons

    If I have to say something then maybe "less opportunity for employee promotions!"


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