Ciena Reviews | Glassdoor

Ciena Reviews

Updated June 25, 2017
465 reviews

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465 Employee Reviews

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  1. Helpful (2)

    "Not a bad company to work for but I won't go back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support in Linthicum, MD
    Former Employee - IT Support in Linthicum, MD
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Ciena full-time (More than 5 years)

    Pros

    The tech people are all pretty decent. The management team is fairly decent as well. Good place to learn new technologies. There are a lot of employees who have been there for a long time. They do treat their people well.

    Cons

    The real motto of the company is "Do More with Less". Any downturn in the economy and they start dumping people regardless of the effect on Ciena. The moral is not the greatest. and they dump people and spread their duties between the people remaining. This had been going on for the entire time I was there roughly 5 years.. From what I understand from former colleagues this practice continues. Layoffs seem to be driven by salaries instead of value (or lack of) to the company. Small company so limited advancement, usually by attrition.


  2. Helpful (2)

    "somewhat satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in San Jose, CA
    Current Employee - Software Engineer II in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good team. Excellent hardware and products is latest and the best. Some projects are very challenging

    Cons

    Not too challenging development for a career in some other projects.

    Advice to Management

    Software development projects needs to be handled more flexibly.

  3. "Regional Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL

    I worked at Ciena full-time (More than a year)

    Pros

    Ciena is Optical Solutions leader worldwide.

    Cons

    Cieana Lacks of IP/MPLS solutions.


  4. Helpful (3)

    "Senior Director of Global Trade"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Hanover, MD
    Former Employee - Senior Director in Hanover, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High Technology Company with global operations. This company allows you to expand your experience into many jurisdictions around the world. They continue to develop new technology and acquire new companies and technologies

    Cons

    No interest in improving operations. This company begins very large business change projects but never executes on them properly. Each department works very independately and there is not couherent cross functional work.

    Advice to Management

    Control Operations. Work on one transformation project at a time and do not allow scope creep. Keep the department heads working together with he same corporate goal and not individual goals of their departtment.


  5. Helpful (2)

    "Electronics Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronics Technician/Tester in Orchard Beach, MD
    Former Employee - Electronics Technician/Tester in Orchard Beach, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ciena (More than 5 years)

    Pros

    Ciena was a positive family working environment with diversity of products where talented and hardworking people here knew all the customer products .

    Cons

    Unfortunitely, they are moving all products to Mexico and China thus eliminating most of the US jobs..

    Advice to Management

    Keep Jobs in America for Americans too.


  6. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in San Jose, CA
    Current Employee - Intern - Hourly in San Jose, CA

    Pros

    Great place to work at. Great people!

    Cons

    I can't think of any cons so far.


  7. "Great experience"

    Star Star Star Star Star
    Former Employee - Software Engineer II in Alpharetta, GA
    Former Employee - Software Engineer II in Alpharetta, GA
    Recommends
    Approves of CEO

    I worked at Ciena full-time (More than 3 years)

    Pros

    Enjoyed nice work life balance, helped me with further education

    Cons

    Limited and slow career growth

    Advice to Management

    Work with your young talent more closely

  8. "Great Company, Great Products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hanover, MD
    Former Employee - Anonymous Employee in Hanover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ciena (More than a year)

    Pros

    Really good/experienced/smart people in the technical support functions and product development. They are on the right track with software development strategies. Fun and up beat environment

    Cons

    Systems don't always facilitate reporting, quick access to logistic data and order status. issues with service delivery causing customer issues

    Advice to Management

    Continue pushing the software development to enable more SaaS delivery


  9. "Graduate Intern at Ciena"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Postdoctoral Research Associate in Tucson, AZ
    Former Employee - Postdoctoral Research Associate in Tucson, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ciena (Less than a year)

    Pros

    It is a nice experience to graduate at Ciena as it is a pioneering company in optical fiber telecommunications.

    Cons

    The location is a little far from downtown so having a car is recommended.


  10. Helpful (4)

    "another lay-off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delievry Driver/Forklift Operator in Linthicum Heights, MD
    Current Employee - Delievry Driver/Forklift Operator in Linthicum Heights, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ciena full-time (More than 3 years)

    Pros

    great management team. better than average salary ranges. flexible hours available. plenty of OT.

    Cons

    company is moving the division that I am currently employed in to Mexico in 2016, forcing a drastic reduction in work force numbers. After the notice of the pending lay-offs, corporate still sent out company e-mails telling ALL employees how good the quarter was going, how profits were higher than expected. Very poor ethical treatment of it's employees.

    Advice to Management

    STOP sending out corporate e-mails informing employees how GREAT the company is doing. How much money(via sales %) the executives will be making in bonuses in 2015.


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