Cigna Medical Reviews | Glassdoor

Cigna Medical Reviews

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Found 42 reviews

3.6
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66%
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  1. "Great Opportunity for Growth"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Cigna Medical full-time for more than 9 years

    Pros

    Great PTO. Growth opportunities & Starting wages

    Cons

    Call center environment. Can be extremely stressful at times.

  2. "Great Place to “BE”."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RN Case Manager 
    Recommends
    Positive Outlook

    I worked at Cigna Medical full-time for more than 4 years

    Pros

    Work at home opportunities, extremely fast paced, constantly using critical thinking.

    Cons

    Still more work than life balance

    Advice to Management

    Listen to everyone not just the dinosaurs.

  3. "Good company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Coder 
    Recommends
    Positive Outlook

    I worked at Cigna Medical full-time for more than 2 years

    Pros

    Good managers and staff members.

    Cons

    Benefits not great and expensive.

  4. "Great company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FMLA Specialist in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at Cigna Medical full-time for more than 4 years

    Pros

    Treat you like family

    Cons

    Not much potential to move up

  5. "They have fantastic benefits here"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Cigna Medical full-time

    Pros

    Very professional people, company takes Care of its own

    Cons

    Can be under staffed at times.

  6. "Billing"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Cigna Medical full-time

      Pros

      Flexible hours and pay not horrible

      Cons

      Too many to list here

    • Helpful (1)

      "great company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Negative Outlook

      I worked at Cigna Medical full-time for more than 9 years

      Pros

      excellent benefit, work life balance, pay is satisfying.

      Cons

      Management can be ridiculous,

      Advice to Management

      invest in your employees, mentor your employees, help them reach their God's giving potential, STOP MICROMANAGING!!!!!!

    • "They ask you to take grievances, then get mad when you do?"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Phoenix, AZ
      Doesn't Recommend
      Neutral Outlook

      I worked at Cigna Medical full-time for more than 2 years

      Pros

      Pay was decent for me.

      Cons

      Location and hours, also too many chiefs, not enough Indians.

      Advice to Management

      Fire people that need to be fired, instead of keeping them around and letting them be negative source around the office

    • Helpful (2)

      "Customer Service Advocate (Proclaim System)"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Advocate in Chattanooga, TN
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Cigna Medical full-time for more than 2 years

      Pros

      Extensive 8 week classroom training. Benefits on day one. Lots of PTO hours and unplanned PTO hours. Positive atmosphere but that goes away once you get out of training.

      Cons

      They state that there are growth opportunities that are based on performance. But in reality you only have a good chance for growth and promotions if you’re “popular” and/or constantly kiss manager’s butts but don’t actually put in the hard work. CSA managers (not all, there are maybe 2 that don’t apply to this) make fun of employees and talk badly about particular employees to other employees who are in the same job...

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      Advice to Management

      Remember where you started. Don’t be lazy because you’re setting the expectation of the work ethic the company requires. Put personality biases to the side when it comes to assisting with your employee’s career growth. Treat other’s as you would want to be treat.

    • "Relaxed, but still not the best"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Advocate in Chattanooga, TN
      Recommends
      Positive Outlook

      I worked at Cigna Medical full-time for more than a year

      Pros

      No manager over your shoulder, perks at the job

      Cons

      Awful working hours, not enough pay

    Found 42 reviews