Cigna Reviews in Philadelphia, PA | Glassdoor

Cigna Philadelphia Reviews

Updated July 28, 2017
112 reviews

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Philadelphia, PA Area

3.6
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Cigna President and CEO David Cordani
David Cordani
54 Ratings

112 Employee Reviews

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Pros
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  1. "Culture and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial in Philadelphia, PA
    Current Employee - Actuarial in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 8 years)

    Pros

    Great culture, smart and driven people, very strong senior management team

    Cons

    None that I can think of


  2. "Legal assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Associate in Philadelphia, PA
    Current Contractor - Senior Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cigna as a contractor (Less than a year)

    Pros

    Peer level associates are great!

    Cons

    Morale is not good. The corporate entity is too obsessed with the bottom line.

    Advice to Management

    Doesn't listen enough to the rank and file.

  3. Helpful (1)

    "Very Political Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist Senior in Phila, PA
    Former Employee - Technical Support Specialist Senior in Phila, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    only pros were the pay and vacation time. Other than that i would not recommend anyone to work here. It is not a fulfilling job professionally

    Cons

    Instead of developing the talent thy have, management only cared about the political game. whose behind they can kiss the most to keep there job. this is a poor way to run the company.

    Advice to Management

    stop worrying about pleasing upper management and work on developing your people.


  4. "Systems Analyst Senior Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst Senior Specialist in Philadelphia, PA
    Current Employee - Systems Analyst Senior Specialist in Philadelphia, PA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Cigna full-time (More than 5 years)

    Pros

    You can buy up to a week of vacation and get 18 vacation days (plus holidays) as a a college entry job and 24 days (plus holidays) as a senior specialist/ manager.

    Cons

    Merit increases are LOW and not much management incentive. The management team keeps pushing workers to work more hours and to be "innovative" but does not provide the means or incentives across the enterprise for this to take place. Continuous budget cuts means that the management forgets about employees - there are no employee appreciations/ incentives/ ways of giving thanks on my team. You get a merit increase and bonus once per year and that is always capped at a low percentage.

    Advice to Management

    Treat your employees like you want them to treat the job, provide incentives and thank your people. Adjust your salaries to the industry market rates to keep people interested in being highly competitive and feeling appreciated. Especially after providing support for nights and weekends on top of


  5. "Dynamic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 10 years)

    Pros

    Always changing and exciting. Many opportunities for a young workforce.

    Cons

    Work-life balance not always easy to achieve.

    Advice to Management

    Recruit more females in IT space.


  6. "IT NETWORK SENIOR ANALYST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - IT Network Senior Analyst in Philadelphia, PA
    Current Contractor - IT Network Senior Analyst in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cigna as a contractor (More than a year)

    Pros

    Pay is great, train commute in to the city is reasonable, Co-workers and Management very professional.

    Cons

    I don't have any.

    Advice to Management

    Keep up the great work ethic. Great Cigna values carried through.


  7. "Great family oriented work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TECDP Program Associate in Philadelphia, PA
    Current Employee - TECDP Program Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    I like the CEO and the top lvl execs and the company culture and strategy. Great company to work for in the health care industry. I believe Cigna is the pioneer the industry.

    Great Brand presence and marketing. I actually really like the Cigna brand despite not liking the industry.

    Easy to move to a new team if you get bored. Company wants employees to stay.

    Generally an ethical company where people don't try to take shortcuts that will harm customers.

    Everyone is easy going and work from home is common here.

    Ample amount of PTO and paid holidays.

    Cons

    Unfortunately if you are in IT the company does not provide much technical growth. Unless you are an IT principal or system architect, your job might be outsourced to contractors and you will be forced to be a project manager, people manager, or business analyst and do paper pushing work or have meetings all day. Much of the technology you use is big box software from IBM so the skills only transfer between employers if other companies use the same technology. Work is very siloed. People have been doing the same thing for 15+ years.

    Advice to Management

    Stop outsourcing your IT and hiring contractors if you want your software to work better.

  8. "Former EE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Mullica Hill, NJ
    Former Employee - Manager in Mullica Hill, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna (More than a year)

    Pros

    Growth, challenge excitement as company grows due to recent merger. Many new roles, positions within the organization. Wide range of experiences available

    Cons

    possible threats to stability based on new environment. Intense transitional period. New players, possible redundancy creating job instability. New directions, Managers, leaders.

    Advice to Management

    Continue to communicate with current employees. Be mindful of the impact changes make to current employees as they try to remain confident in the brand new company.


  9. Helpful (3)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Philadelphia, PA
    Current Employee - Underwriter in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    Great company culture. Great training program. Great location in Philadelphia. Flexible working hours and work-from-home capability.

    Cons

    Not many downsides. We compete in a very tough market. Busy season can be tough, but the rest of the year is very manageable.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Horsham, PA
    Former Employee - Customer Service Representative in Horsham, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great people to work with and room for growth

    Cons

    needs more updated technology for RX ordering


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