Cigna Reviews | Glassdoor

Cigna Reviews

Updated April 18, 2017
1,385 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Cigna President and CEO David Cordani
David Cordani
677 Ratings

1,385 Employee Reviews

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Pros
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More Pros and Cons

  1. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medicare Customer Service Representative in Phoenix, AZ
    Former Employee - Medicare Customer Service Representative in Phoenix, AZ
    Approves of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Benefits are from day one, hours are flexible and they are willing to work with you. PTO is great love it , Management helps and does not micromanage

    Cons

    None, company is well ran but management team can be cleakish.

    Advice to Management

    Keep up the good work


  2. "I liked my duties but disliked the management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in Eden Prairie, MN
    Former Employee - Care Coordinator in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than 8 years)

    Pros

    Great benefits like a 401k match and great healthcare. There were causes that the departments supported that was a nice feeling such as for the national alliance for mental health.

    Cons

    The management is discriminatory in making promotions. They pick their favorites not based on performance to get raises, but on who they personally like. Do not enforce policies such as tardiness fairly

    Advice to Management

    Use honesty in your review process.


  3. Helpful (1)

    "Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Quality Coordinator in Pittsburgh, PA
    Current Employee - Clinical Quality Coordinator in Pittsburgh, PA
    Neutral Outlook

    I have been working at Cigna full-time (More than 5 years)

    Pros

    Employee Benefits - The PTO, Sick time, Maternity leave, Insurance, 401K are all great.
    Flexible schedules and work from home positions are also available depending on the position.

    Cons

    Very difficult to move within the company. Poor internal recruiting. Slow to innovate.


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  5. Helpful (1)

    "Nurse Case Manager-embedded care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Baltimore, MD
    Former Employee - Registered Nurse in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cigna full-time (Less than a year)

    Pros

    The salary is excellent and so are the benefits

    Cons

    Meaningless meetings, no work life balance, LPNs supervise RNs, RNs performing tasks that should be assigned to coders. Many more problems, company is currently sanctioned by medicare.

    Advice to Management

    Get out of your office and see what is really going on.


  6. Helpful (2)

    "Provider Data Senior Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Data Senior Associate in Bedford, TX
    Former Employee - Provider Data Senior Associate in Bedford, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    PTO and 401K. That is all.

    Cons

    Bad Leadership, Non Existent Career Progression Plans, Non Existent Mentor Programs and Some Rodent issues.

    Advice to Management

    Develop a Career Progression Plan. This is not Highschool nor a Popularity contest, Develop a mentor program for Top Performing Deserving Educated employees, Learn how to value your employees and to provide Sufficent and Adaquate training so that they can be successful within the company


  7. "App Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Development Manager in Nashville, TN
    Current Employee - Applications Development Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 8 years)

    Pros

    Excellent company with history. Great vacation benefits.

    Cons

    Work in the Medicare/Medicaid division and we at times feel like the Red Headed Stepchild of the company.

    Advice to Management

    Treat all employees the same.


  8. "Great, fun place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant in Phoenix, AZ
    Current Employee - Medical Assistant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    Teamwork, lots of opportunity to change career goals, move up and apply from within. Insurance coverage from day one.

    Cons

    Insurance benefits are pricey, aprox $200 every 2 weeks for 2 people.

    Advice to Management

    Make insurance more affordable for it's employees, lower deductibles or provide more pay to make up for insurance rates.


  9. Helpful (1)

    "Nothing special, great fit if you love a fraternity/sorority environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in Hartford, CT
    Current Employee - Web Developer in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    If you know someone who can give you a leg up, this place loves backdoor promotions.
    Pay can be decent.
    Probably not as bad as other health insurance companies.

    Cons

    Hard work does not always result in success.
    Leadership does not respond well to criticism.
    Nepotism is rampant.
    Minorities are often passed over for promotion.
    For an insurance company, they offer pretty poor coverage for employees.

    Advice to Management

    Do more. Reward based on merits not connections.


  10. "Customer Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Analyst/Technical Coach in Phoenix, AZ
    Current Employee - Customer Service Analyst/Technical Coach in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Work Life balance, competitive pay, They make it easy to move up in the organization. lots of different areas t o try

    Cons

    naThey make it easy to move up in the organization. lots of different areas t o try

    Advice to Management

    Incorporate other types of interview questions, no just the standard behavioral.. Give people a chance to sell themselves on what their abilities can actually bring to the table.


  11. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Cigna full-time (More than a year)

    Pros

    Reasonably steady job, light job pressure

    Cons

    Lack of career growth opportunities, overstaffed

    Advice to Management

    Manage teams efficiently and in cost effective way



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