Cigna Reviews | Glassdoor

Cigna Reviews

Updated July 19, 2017
912 reviews

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Current Employees

3.7
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Cigna President and CEO David Cordani
David Cordani
495 Ratings

912 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Culture and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial in Philadelphia, PA
    Current Employee - Actuarial in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 8 years)

    Pros

    Great culture, smart and driven people, very strong senior management team

    Cons

    None that I can think of


  2. "Great Company to Work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Engagement Manager in Houston, TX
    Current Employee - Senior Client Engagement Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 10 years)

    Pros

    Flexible work, life balance
    Great pay with annual pay increases
    Awesome annual bonuses
    Open communication network with new and upcoming products and programs
    Quarterly one to one management check-ins
    Team bonding activities
    Opportunity to build client relationships

    Cons

    Need to bring brown bag meetings back with HR and upper management for each role.

    Advice to Management

    Need more training programs for new hires in CEM role or create a CEM Trainer position to train new hires.

  3. "Network Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Representative in Murfreesboro, TN
    Current Employee - Representative in Murfreesboro, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than 8 years)

    Pros

    I have great communication skills. the providers really appreciate me.

    Cons

    not a good place for growth opportunities

    Advice to Management

    promote within


  4. "Advancement and support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Eden Prairie, MN
    Current Employee - Management in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Many opportunities for growth and development. Consistent growth allowing for new opportunities and advancement.

    Cons

    Focus on productivity without a clear understanding of feasible workload and achievable goals from management makes it difficult to maintain good employees and work life balance

    Advice to Management

    Understand the bigger picture and implications of the drive for increased productivity


  5. "Good place to start a career with little to no experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Visalia, CA
    Current Employee - Senior Customer Service Representative in Visalia, CA

    I have been working at Cigna full-time (More than 3 years)

    Pros

    PTO
    Flexible Hours
    Decent Pay
    Scheduled breaks
    Immediate benefits

    Cons

    Micromanaged
    Hard to promote-all about politics
    Overwhelming work


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomfield, CT
    Current Employee - Anonymous Employee in Bloomfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Pay compensation is fair, great work environment

    Cons

    Workload balance needs some adjustments


  7. "Be mindful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Associate in Chicago, IL
    Current Employee - Client Service Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Room for growth within the company.

    Cons

    Every office is ran differently which can cause a decline in morale.

    Advice to Management

    Take heed to your employees issues and pay internal transfers the same as you would external candidates.

  8. Helpful (1)

    "Cigna Group Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTD Claim Manager in Phoenix, AZ
    Current Employee - LTD Claim Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    Nice management, Friendly coworkers. Everyone is willing to help out.

    Cons

    Lots of backed up work. Short staffed.

    Advice to Management

    Hire more people.


  9. "Most of the leadership exist in a bubble"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Bloomfield, CT
    Current Employee - Management in Bloomfield, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cigna full-time (More than 5 years)

    Pros

    Work at home and flexible schedules (for the most part)

    Cons

    Leadership, I mean real leadership, is willfully detached from the lowert tier employee issues. Raises, career progression, and benefits are tragic. You will be expected to do your job as well as everyone else's for a minimal pat on the back.

    Advice to Management

    Leadership needs more line of sight on the "doers" in their organizations. Compensation and benefits need a huge overhaul to even be the realm of what competitors offer. In short, if you have any work ethic at all you will be used and abused until you've had enough and take off.


  10. "Lots of opportunity to excel."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Bridgeport, CT
    Current Employee - Project Manager in Bridgeport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 10 years)

    Pros

    Diverse, lots of opportunity, rewarded for doing well, flexible, work from home opportunity, decent paid time off, 401K, health, dental, constantly updating and improving

    Cons

    Believe it or not, the health insurance plans offered to employees are sub-par. I don't really have anything else bad to say about Cigna, it was offered me great opportunities to excel.

    Advice to Management

    None


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