Cigna 1,369 Reviews | Glassdoor

Cigna Reviews

Updated March 27, 2017
1,369 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
669 Ratings

1,369 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work-life balance not always easy to achieve (in 55 reviews)

  • Surprisingly expensive health insurance for an insurance company (in 38 reviews)

More Pros and Cons

  1. "Pharmacy Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Pay and vacation time...opportunity to work from home

    Cons

    Not a lot of room for advancement

    Advice to Management

    ok


  2. "Nothing special, great fit if you love a fraternity/sorority environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in Hartford, CT
    Current Employee - Web Developer in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    If you know someone who can give you a leg up, this place loves backdoor promotions.
    Pay can be decent.
    Probably not as bad as other health insurance companies.

    Cons

    Hard work does not always result in success.
    Leadership does not respond well to criticism.
    Nepotism is rampant.
    Minorities are often passed over for promotion.
    For an insurance company, they offer pretty poor coverage for employees.

    Advice to Management

    Do more. Reward based on merits not connections.


  3. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medicare Customer Service Representative in Phoenix, AZ
    Former Employee - Medicare Customer Service Representative in Phoenix, AZ
    Approves of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Benefits are from day one, hours are flexible and they are willing to work with you. PTO is great love it , Management helps and does not micromanage

    Cons

    None, company is well ran but management team can be cleakish.

    Advice to Management

    Keep up the good work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Go elsewhere for your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cigna full-time

    Pros

    vacation time
    flexible working arrangements
    nice travel ameneties

    Cons

    low market pay
    no merit raises, only cost of living increases
    little communication from managment
    no vision
    environment starving for creativity (don't work there if artistic, it will be a slow death)
    management delegates all work instead of helping out
    ideas are stolen often
    many forms of discrimination towards women- from males and females
    must sign arbitration agmt to get promotion or pay raise
    numerous reorgs
    toxic managment
    pressure from managment not to negotiate salary

    Advice to Management

    Weed out sexist and toxic managers, increase market pay to actually be within market, require management to be aware of what's happening in the company, coordinate more volunteer efforts.


  6. "Senior Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Work at home possiblities are great

    Cons

    Management is not great at making sure employees feel like they better.


  7. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Greenock, Scotland (UK)
    Former Employee - Administrative Assistant in Greenock, Scotland (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cigna (Less than a year)

    Pros

    Salary good, enjoyed my time there. Room for promotion, good people working with. Very big office, good networking

    Cons

    Some of the managers can be a bit aggressive at times very strict, having to be at your desk and ready for 9 pm start, get a bit annoyed if on the telephone for too long speaking to customers

    Advice to Management

    None


  8. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Cigna full-time (More than a year)

    Pros

    Reasonably steady job, light job pressure

    Cons

    Lack of career growth opportunities, overstaffed

    Advice to Management

    Manage teams efficiently and in cost effective way


  9. Helpful (1)

    "Great Employer Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time

    Pros

    Cigna provides numerous opportunities for internal transfers and promotions. They have made tremendous progress when it comes to work / life balance - including an increase in the number of Work-at-Home arrangements. The company also offers a generous tuition reimbursement program that provides discounts with partner schools.

    Cons

    Major offender when it comes to salary compression; small merit increases mean that long-term employees end up way below market value over time, regardless of performance level.

    Advice to Management

    Please settle on a fair and rewarding performance appraisal system that includes adjustments for changes in market value.


  10. "Medical Claims Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denison, TX
    Former Employee - Anonymous Employee in Denison, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    Helping customers make the most of their insurance benefits.

    Cons

    Company cares more about numbers than people needing help.
    I came from a very distinguished corporate bank and was unfortunately laid off. I made the mistake of thinking Cigna would be another professional environment to be a part of...I was wrong. In my 28 years in management, I have never witnessed such ruthless behavior my team managers and even the site "leader". Truly uncaring towards customers and associates.

    Advice to Management

    There is not enough room for me to teach adults how to treat people and have work ethic.


  11. "Low wages for work performed, micro managing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Premium Accounting Specialist in Austin, TX
    Current Employee - Senior Premium Accounting Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 10 years)

    Pros

    Cafeteria onsite, free parking, able to earn fitness bonuses, you are able to pick your own work schedule and some work from home positions available

    Cons

    I feel the supervisors are of poor quality, you are micro managed in the department that I work in and in some instances favoritism is very apparent

    Advice to Management

    I feel that the work environment needs to be looked at and the code of ethics of supervisors as they do not follow them but hold their employees to follow it.



Showing 1,369 of 1,456 reviews
Reset Filters