Cigna Reviews | Glassdoor

Cigna Reviews

Updated November 17, 2017
1,574 reviews

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1,574 Employee Reviews

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  1. Helpful (1)

    "Great work environment and flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter
    Former Employee - Underwriter
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Great flexibility, Benefits, and training

    Cons

    None. Had a very good experience


  2. Helpful (1)

    "disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Coordinator in McAllen, TX
    Former Employee - Service Coordinator in McAllen, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than 5 years)

    Pros

    Was able to work from home

    Cons

    management changes consistently, pay was not the best

  3. "Good pay, keep to yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    the pay is good and growth opportunities are good if you suck up

    Cons

    you have to be a brown noser and forget your personal morals

    Advice to Management

    actually do the job that you make best practices for


  4. Helpful (1)

    "Application development manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomfield, CT
    Current Employee - Anonymous Employee in Bloomfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 8 years)

    Pros

    Good opportunity to learn
    Good benefits
    Flexibility

    Cons

    None at this time of day


  5. Helpful (2)

    "Informatics Sr. Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Work from home opportunities save time and money

    Cons

    Upper management tends to promote friends

    Advice to Management

    Let the work define the employee


  6. Helpful (1)

    "Company culture change slow-moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Cigna full-time

    Pros

    - Healthy revenue growth (don't need to worry about getting next paycheck)
    - Decent investment (for a health payer) in new technology, products, services
    - Flexible work culture (work at home, etc.)
    - Competitive salaries (although not adjusted for living expenses)

    Cons

    - Bad organizational culture hard to get around, lots of "no people": middle managers trying to stifle innovation
    - Company goals all based on revenue growth and profit maximization, to the detriment of customers in some cases

    Advice to Management

    Redirect company goals around making people healthier. Be more mission driven. What good is additional revenue if you shortened a customer's lifespan to gain it?


  7. Helpful (1)

    "Health Benefits...What health benefits???"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Houston, TX
    Current Employee - N/A in Houston, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    I like the department I work in. Management is very organized and knowledgeable. The pay is ok. Not many pros outside of that

    Cons

    Health Benefits are absolutely horrible and I wouldn't suggest this job to anyone that has any sort of medical condition The medical benefits are horrible. This company should be ashamed of offering their employees such horrible health benefits, meanwhile they're providing amazing health benefits to the companies they sell too.

  8. "Very Tedious Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mail Sorter in Easton, PA
    Former Employee - Mail Sorter in Easton, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cigna full-time (Less than a year)

    Pros

    Fairly easy work
    Multiple breaks
    No more

    Cons

    Very tedious work
    Judgmental people
    No room for advancement

    Advice to Management

    Ease up on the workload, considering the amount of employees.


  9. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Associate in Saint Louis, MO
    Former Employee - Customer Service Representative Associate in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Easy job, worked in the customer service department doing prior authorization for patuent to get medical procedures done

    Cons

    None that can think of the job was very easy to do pay was good and coworkers were awesome to work with


  10. "UNDERWRITING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time

    Pros

    flexibility, benefits, pay, friendly employees

    Cons

    not enough training for new employees

    Advice to Management

    increase training phase


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