Cigna Reviews | Glassdoor

Cigna Reviews

Updated February 26, 2017
431 reviews

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Pros
Cons
  • Work life balance can be tough sometimes (in 54 reviews)

  • Surprisingly expensive health insurance for an insurance company (in 38 reviews)

More Pros and Cons

  1. "Great family oriented work culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TECDP Program Associate in Philadelphia, PA
    Current Employee - TECDP Program Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    I like the CEO and the top lvl execs and the company culture and strategy. Great company to work for in the health care industry. I believe Cigna is the pioneer the industry.

    Great Brand presence and marketing. I actually really like the Cigna brand despite not liking the industry.

    Easy to move to a new team if you get bored. Company wants employees to stay.

    Generally an ethical company where people don't try to take shortcuts that will harm customers.

    Everyone is easy going and work from home is common here.

    Ample amount of PTO and paid holidays.

    Cons

    Unfortunately if you are in IT the company does not provide much technical growth. Unless you are an IT principal or system architect, your job might be outsourced to contractors and you will be forced to be a project manager, people manager, or business analyst and do paper pushing work or have meetings all day. Much of the technology you use is big box software from IBM so the skills only transfer between employers if other companies use the same technology. Work is very siloed. People have been doing the same thing for 15+ years.

    Advice to Management

    Stop outsourcing your IT and hiring contractors if you want your software to work better.


  2. "Big Data Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good benefits, work life balance, the rest depends on manager

    Cons

    typical large company culture and environment


  3. "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Able to work in town.

    Cons

    Salary needs to increase in area.

    Advice to Management

    None.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Compliance Specialist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Overall good company to work for. If I had to make the decision to work for the organization again, I would still choose to work for them.

    Cons

    Hard to advance within compliance due to the limited amount of positions within the department.

    Advice to Management

    Recognize the individuals in lower bands who are truly dedicated to the organization and promote from within and hold business owners accountable.


  6. "lead architect / dev lead"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Bloomfield, CT
    Current Employee - Anonymous Employee in Bloomfield, CT

    I have been working at Cigna (More than 3 years)

    Pros

    good place, good environment, nice

    Cons

    can't remember any cons, nothing


  7. "LTD Claims Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cigna full-time

    Pros

    Flexible schedule. Work at home.

    Cons

    Management is a little all over the place. Pay structure is not standard and changes constantly. Bonuses are referenced but barely given out


  8. Helpful (2)

    "Contracting for Business Intelligence"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule and hours. Very solid senior management team.

    Cons

    Internal senior management issues reverberated throughout the projects.

    Advice to Management

    Be more specific on your business strategies to your teams and make sure the information trickles down to those executing.


  9. "Actuarial Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (Less than a year)

    Pros

    Great actuarial program! A lot of support to rotate and move up within the company. Great training. Great sense of community.

    Cons

    Location is not good. The actuarial community is so tight that, at first, you may feel some peer pressure to go to the social events.

    Advice to Management

    Give more opportunities of cross program or cross department training and networking. Invest in infrastructure, and hire the right people in departments like product and marketing.


  10. "Process medical claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Houston, TX
    Former Employee - Claims Processor in Houston, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Cigna (More than 3 years)

    Pros

    I loved the flexibly of the hours in the claim department and the company really care for there employees l

    Cons

    The location on 290 is horrible and Houston traffic can be a bit much to deal with every day. That is the only reason I left.


  11. Helpful (1)

    "Great Culture & Mission Driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time

    Pros

    Vast majority of people who work at Cigna are nice and genuine. Great CEO who practices what he preaches and believes in the company mission which resonates through the organization. Great work/life balance.

    Cons

    Unrealistic rules around needing to be in a specific role for at least a year before being able to move into another role, can be a deterrent for high potential employees



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