Cigna Reviews | Glassdoor

Cigna Reviews

Updated December 14, 2017
1,586 reviews

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1,586 Employee Reviews

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  1. Helpful (2)

    "Health Benefits...What health benefits???"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Houston, TX
    Current Employee - N/A in Houston, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    I like the department I work in. Management is very organized and knowledgeable. The pay is ok. Not many pros outside of that

    Cons

    Health Benefits are absolutely horrible and I wouldn't suggest this job to anyone that has any sort of medical condition The medical benefits are horrible. This company should be ashamed of offering their employees such horrible health benefits, meanwhile they're providing amazing health benefits to the companies they sell too.


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audit in Chattanooga, TN
    Former Employee - Audit in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than 10 years)

    Pros

    WAH is a nice bonus

    Cons

    Longevity is tough to obtain

    Advice to Management

    ?

  3. "Very Tedious Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mail Sorter in Easton, PA
    Former Employee - Mail Sorter in Easton, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cigna full-time (Less than a year)

    Pros

    Fairly easy work
    Multiple breaks
    No more

    Cons

    Very tedious work
    Judgmental people
    No room for advancement

    Advice to Management

    Ease up on the workload, considering the amount of employees.


  4. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Associate in Saint Louis, MO
    Former Employee - Customer Service Representative Associate in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Easy job, worked in the customer service department doing prior authorization for patuent to get medical procedures done

    Cons

    None that can think of the job was very easy to do pay was good and coworkers were awesome to work with


  5. "UNDERWRITING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time

    Pros

    flexibility, benefits, pay, friendly employees

    Cons

    not enough training for new employees

    Advice to Management

    increase training phase


  6. Helpful (1)

    "RN Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager
    Current Employee - RN Case Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cigna full-time (More than 5 years)

    Pros

    Work from home. Work hours can be flexible.

    Cons

    Severe pay difference between younger able bodied RNs in comparison to older and or disabled RNs.

    Advice to Management

    Be able to adapt to a changing environment. Equal pay for disabled and or older nurses. Listen to employees.


  7. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Philadelphia, PA
    Former Employee - Senior Director in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna (More than 3 years)

    Pros

    Great people and friendly culture.

    Cons

    Poor communication on changes important to employees

  8. Helpful (1)

    "Medical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical in Phoenix, AZ
    Former Employee - Medical in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Fair salary. Benefits are aveage.

    Cons

    Long hours, lack of professionalism, upper management untrustworthy, discrimination. High turn over.

    Advice to Management

    Upper management will eventually get yours. Karma!


  9. Helpful (6)

    "Big company, lots of perks, no sense of accomplishment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Bloomfield, CT
    Former Employee - Director in Bloomfield, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Work from home opportunities (if you are disciplined enough to actually do work while at home), good facilities (new state-of-the-art cafe, coffee bar, work spaces, etc.), decent pay and benefits.

    Cons

    If you are someone that is looking to feel good about the work you are doing, get a sense of accomplishment, wants to be rewarded for that work - then Cigna is not for you. Politics, process, protocol, personalities all get in the way of actually doing anything. Meetings to discuss when to have more meetings. Conference calls all day with people working from home (with dogs barking, children yelling in the background) which yields nothing valuable. You could work here 20 years if you can be a button pusher and accept the "no" culture that has been established. (Many do.) Internal turnover is high. Good managers figure it out quickly and move on. What's left are the lazy and unmotivated.

    Advice to Management

    Stop rewarding the preening suck-ups. Cut out the fat and those that spend their careers just building roadblocks (and their 401Ks). Reward those trying to affect change and creating new ways to do things.


  10. Helpful (2)

    "Good pay, disorganized company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Coordinator in Nashville, TN
    Former Employee - Case Coordinator in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Good pay, health benefits, advancement opportunities for some, education assistance, chance to work on projects, can mingle with upper management

    Cons

    Disorganized company, lacks tools to do our job, company reorg's repositioning employees without asking, emails go unanswered, management requests extreme expectations without adequate training.

    Advice to Management

    Get your employees tools together. There are too many unwritten rules, without logic. Respond to employees emails.


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