Cigna Reviews | Glassdoor

Cigna Reviews

Updated December 10, 2017
1,584 reviews

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1,584 Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 8 years)

    Pros

    Team work, innovative, work from home, opportunities

    Cons

    Benefits, demanding metrics to meet

    Advice to Management

    Good job with top / down management


  2. "Contract Senior Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time

    Pros

    Very good and helpful company.

    Cons

    Take along time to find anything out after interviews

  3. "Medical underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time

    Pros

    Work Life balance is good and great career opportunities within locations.

    Cons

    Medical Benefits are not great.


  4. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Cigna full-time

    Pros

    Located in Center City Philadelphia

    Cons

    With so many stores around its hard not to over spend

    Advice to Management

    Continue higher education partnerships


  5. "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time

    Pros

    work from home, job flexibility, compensation good

    Cons

    not much room for growth in company


  6. Helpful (1)

    "Very segmented, work quality varies greatly by grup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time

    Pros

    Great technology advancement depending on group
    Very flexible and understanding with work/life balance

    Cons

    Total compensation never changed over 4 years


  7. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna (More than a year)

    Pros

    There are none.

    Cons

    A big college dorm of people who don't communicate. It's a well-oiled machine with incompetent leadership, especially in the Regional Segment.

    Advice to Management

    Clean house in Regional Segment leadership. Hire people who actually know what "Marketing" is. They are clueless.

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Chattanooga, TN
    Former Employee - Customer Service Associate in Chattanooga, TN
    Doesn't Recommend

    I worked at Cigna full-time (Less than a year)

    Pros

    Seems like they hire often.

    Cons

    Management can be on you at times. Even think your bathroom break was "too long".


  9. "Customer Service Advocate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time

    Pros

    Management is very supportive and understanding

    Cons

    Expect to be yelled at/insulted on the phone by customers who are not happy with their benefits


  10. "customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Phoenix, AZ
    Former Employee - Customer Service Associate in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    Good company benefits, hours and pay.

    Cons

    Very unfriendly ,extremely harsh in training environment, to emotional and Very unprofessional in the treatment of older disable employees

    Advice to Management

    Use only professional methods not emotions in training, keeping all personal stories and experiences out of the training environment.


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