Cigna Reviews | Glassdoor

Cigna Reviews

Updated November 13, 2017
262 reviews

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  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Cigna full-time (More than a year)

    Pros

    Reasonably steady job, light job pressure

    Cons

    Lack of career growth opportunities, overstaffed

    Advice to Management

    Manage teams efficiently and in cost effective way


  2. "QA & Test Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    The working environment is very fast paced

    Cons

    The salary scale is poor.

  3. Helpful (1)

    "MIdwest Health Promotions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cigna full-time (More than 5 years)

    Pros

    Great networking and client relation building oppotunities

    Cons

    Poor communication and honesty about work performance

    Advice to Management

    Communicate with your employees and provide constructive criticism directly to employee


  4. Helpful (1)

    ""Analyst" billing/financial services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Analyst in Greenwood Village, Arapahoe, CO
    Current Employee - Banking Analyst in Greenwood Village, Arapahoe, CO
    Doesn't Recommend
    Approves of CEO

    I have been working at Cigna full-time (Less than a year)

    Pros

    Work at home options
    Nice campus
    Casual environment

    Not much else to say. Some people may like working in this type of environment

    Cons

    Politics/Cliques
    Micro management
    Incompetent managers
    Antiquated processes

    Analyst?! half the team does even know how to use basic excel. The managers don't respond to emails or have your back. Pay is a joke for how much work they expect you do.


  5. "Infrastructure Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compensation, work life balance, opportunity to move within organization.

    Cons

    Unethical, Not enough diversity, HR and members of management are very close.

    Advice to Management

    Hire more females and minorities in management. Seperate HR from management.


  6. Helpful (1)

    "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Data Entry Clerk in Austin, TX
    Current Contractor - Data Entry Clerk in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cigna as a contractor (Less than a year)

    Pros

    Able to work 90-100% of the time independently.

    Cons

    Very low room for progression. Poor leadership -- upper management idea of good communication & keeping their employee's in the loop is ONLY through emails/chat. Training was a joke. Extremely unrealistic quotas. Cigna = Quantity-Oriented instead of people oriented.

    Advice to Management

    Keep your employees happy in order to grow the company and prevent rotating doors.


  7. "Don't count on getting vacation days you want"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Work is relatively easy, hours are good, work from home opportunities

    Cons

    Required to bid for days off (and may only bid for 6 months at a time). Bidding order is determined by metrics, not seniority. Depending on the size of the department, it can be virtually impossible to get the days off that you want, especially around holidays.

    Advice to Management

    It's disheartening to work hard and then not get to look forward to a vacation. Bidding order should take seniority into account, and not go by metrics alone.

  8. "Claims Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (More than a year)

    Pros

    -You have the option to work from home after a year if you qualify*based off of performance)
    -You can request off and don't have to be told no because someone else has already taken that day.
    -You can request off no less than 24hrs in advance
    -OT is offered

    Cons

    -The managers aren't consistent with their requirements and not good at communicating areas in which you are struggling in PRIOR to verbal warnings.
    -micro managed a bit
    -the On the Job training is not accurate and you will go to your team, lost and told that what you learned does not apply
    -Doesn't make teams feel like they are appreciated

    Advice to Management

    -Let your workers know that you notice a trend before it gets to the point of a verbal.
    -Communicate better so that micro management isn't needed.
    -Make it a fun/enjoyable place to go to every morning


  9. Helpful (1)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Cigna full-time (Less than a year)

    Pros

    Awesome group of people. If you enjoy traveling, definitely a pro here! Depending on the position you are in, it can pay very very well!

    Cons

    All politics- have to stay in a position for a full year before you can be promoted within. Even if that current position you are in should be eliminated due to lack of work and far too much down time.

    Advice to Management

    Encourage your employees to grow within rather than making them feel like just another piece of the puzzle. More importantly; when several employees come to you complaining about the same manager, listen to them. You will continue to lose good people if you don't hear what they have to say and play favorites.


  10. "Behavioral Health clinician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna full-time

    Pros

    Onsite gym and medical clinic. Sick leave policy/days generous.

    Cons

    Favoritism, cut throat peers, demands above what was reasonable, management didn't listen

    Advice to Management

    Listening is more than just hearing.


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