Cigna Reviews | Glassdoor

Cigna Reviews

Updated April 13, 2017
446 reviews

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  1. "Client manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Cigna full-time (More than 5 years)

    Pros

    Comp and benefits good, growth opportunity

    Cons

    Management can be task masters, high pressure

    Advice to Management

    Culture could improve


  2. Helpful (1)

    "Review"

    Star Star Star Star Star
    Current Employee - Customer Service Specialist in Fort Worth, TX
    Current Employee - Customer Service Specialist in Fort Worth, TX

    I have been working at Cigna full-time (Less than a year)

    Pros

    Very fast paced environment with opportunities to learn new skills. People are friendly and willing to help as needed. Putting our members at the center of everything we do is very rewarding.

    Cons

    Easily can lose life work balance. IT resources are slow to respond and always full of excuses.


  3. "Cigna has a very laid back environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant Senior Associate in Franklin, TN
    Current Employee - Administrative Assistant Senior Associate in Franklin, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than a year)

    Pros

    Cigna has a very laid-back environment. Several positions offer of work at home opportunities. I would recommend this company to friends and family.

    Cons

    I'm not sure how easy it is to advance. I can't think of anything negative to say other than health care benefits are extremely expensive.

    Advice to Management

    Renegotiate salaries


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  5. "Sales and Network Ops departments"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at Cigna full-time (More than 8 years)

    Pros

    It's a really nice work environment

    Cons

    It's a multi billion dollar company and they don't pay their employees very well.

    Advice to Management

    Listen to your teammates! Pay them more, let them have a stake in the company and they will work harder!


  6. "Software developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time (Less than a year)

    Pros

    Onsite clinic and cafeteria, good location, competitive pay, great benefits

    Cons

    lots of bureaucracy, not well organized


  7. "Awesome,for the most part"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intake Specialist in Plano, TX
    Current Employee - Intake Specialist in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and pay
    Able to help many people in otherwise stressful situations
    Very diverse and eclectic staff

    Cons

    Lack of professionalism from several coworkers
    Lack of structure within department
    Favoritism within the department
    Very lax discipline
    Lack of communication

    Advice to Management

    Hold staff accountable for their actions snd don't let people run amok


  8. Helpful (3)

    "Network Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Operations Senior Analyst in Whitehouse, TX
    Current Employee - Network Operations Senior Analyst in Whitehouse, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cigna (More than 3 years)

    Pros

    Ambiguity in your position is allowed. You can run your territory easily and plan your schedule. Managers are kind. You will work overtime.

    Cons

    Difficult to advance. Level 5 performance does not guarantee advancement. Being asked where you plan to go from here seems to be a trick question because advancements are so difficult.

    Advice to Management

    Allow upward mobility when the performance level shows the person is doing a great job!


  9. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cigna full-time

    Pros

    The company seemed well organized and had a nice office downtown Chicago.I worked for Cigna-HealthSpring which had just moved from Rosemont to Chicago. A lot of the old HealthSpring leadership has left since then.

    Cons

    I was only there for a about 9 months but I really didn't notice any big cons.

    Advice to Management

    They seemed to only replace the departed HealthSpring leadership with Cigna leadership who sometimes didn't have the right experience.


  10. "District Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Las Cruces, NM
    Former Contractor - Anonymous Contractor in Las Cruces, NM
    Doesn't Recommend
    Positive Outlook

    I worked at Cigna as a contractor (More than a year)

    Pros

    Great $. Great support systems for agents. Really helpful leaders. Set your own shedule. Great opportunity for growth. independent

    Cons

    1099, Not many systems in place to help people who are building the business. Competed against corporate for the same contracts on bigger businesses and organizations. Limited to no collaboration across business units.

    Advice to Management

    Lead by example. Do then ask. Build your people and your people will build your business. Incentivize agents to do more. Collaborate across business units


  11. "Cutting Edge Tech at Cigna"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Windsor Locks, CT
    Former Contractor - Anonymous Contractor in Windsor Locks, CT

    I worked at Cigna as a contractor (More than a year)

    Pros

    Cigna has a lot of cutting edge technology and in the conveged and Hyperconverged space, getting your hands on the right project is key. however it can also be very competitive withing Cigna to land the right projects to keep your skills set current

    Cons

    however it can also be very competitive withing Cigna to land the right projects to keep your skill set current - You have to be vigilant

    Advice to Management

    Be more open to the concerns of your employees that are ambitious and wants to self direct their career



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