Cigna 1,325 Reviews | Glassdoor

Cigna Reviews

Updated February 19, 2017
1,325 reviews

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Full-time Part-time

1,325 Employee Reviews

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Pros
Cons
  • Work life balance can be tough sometimes (in 54 reviews)

  • Surprisingly expensive health insurance for an insurance company (in 38 reviews)

More Pros and Cons

  1. "Cigna Home Delivery Pharmacy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    This is a great company to work for. Very warm and inviting work place.

    Cons

    The leader ship needs to be revamped. The company could stand to be renovated.

    Advice to Management

    Keep up the family fill work place and invest in locations. Pleasant experience for the most part.


  2. "Working within the Senior Segment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 5 years)

    Pros

    Lots of opportunities for career development

    Cons

    Constant change within senior management, undercurrent of instability


  3. "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Bourbonnais, IL
    Current Employee - Senior Customer Service Representative in Bourbonnais, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cigna (More than 5 years)

    Pros

    Excilent place to work, the managers take time to find out what makes us happy and what needs improvent to make our careers better. There's plenty of advancement

    Cons

    I have none a all


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Behavioral Health clinician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna full-time

    Pros

    Onsite gym and medical clinic. Sick leave policy/days generous.

    Cons

    Favoritism, cut throat peers, demands above what was reasonable, management didn't listen

    Advice to Management

    Listening is more than just hearing.


  6. Helpful (1)

    "Great company, but hard to advance!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cigna full-time (More than 5 years)

    Pros

    Tuition Reimbursement and work-life balance

    Cons

    Compensation, ability to advance.

    Advice to Management

    Invest in your employees that are willing to stay with the company and have the desire to advance.


  7. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna (More than 3 years)

    Pros

    Progressive company, compensation is comparable for similar IT jobs.

    Cons

    Benefits are good, could be better! Other similar companies offer payments to a cash retirement acct (in addition to 401K). For a healthcare company, you would think coverage would be better or subsidised more.

    Advice to Management

    Benefits are good, could be better! Other similar companies offer payments to a cash balance / retirement acct (in addition to 401K). For a healthcare company, you would think coverage would be better or subsidised more.


  8. "No Room For Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cigna full-time

    Pros

    The job was easy in the sense that it did not take any creativity. You could clock in and out at your set schedule. Overtime was not encouraged.

    Cons

    No room for growth or development. The job can be boring and they just need people in desks to get the work done. There is too much work to do and not enough time to do it, because overtime is discouraged. There is rampant cronyism.


  9. "What leadership?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Baltimore, MD
    Current Employee - Registered Nurse in Baltimore, MD
    Negative Outlook
    No opinion of CEO

    Pros

    Great salary very little work to do (overstaffed). If you're looking for a job that isn't challenging and pays well take mine.

    Cons

    The facility I work in has manager who barely is mentally or physically present enough to manage anything...
    Communication amongst departments and from management downward is virtually non-existent. I've worked for fast food companies that are better organized

    Advice to Management

    Hire some form of middle manager if youre to busy over seeing more important things/departments. If you can't or won't pay attention hire someone who can


  10. "Cigna HealthSpring review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Service Coordinator in Bedford, TX
    Former Employee - RN Service Coordinator in Bedford, TX
    Doesn't Recommend

    I worked at Cigna full-time (Less than a year)

    Pros

    Work from home flexibility and benefits.

    Cons

    The company does not value their employees. No work/home life balance. Unreasonable job expectations.

    Advice to Management

    Train you managers, directors on the job their employees are performing so they will have a better understanding of the demands of the job and can set more realistic expectations for their employees.


  11. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Service Coordinator-Client Implementation and Service Support
    Former Employee - Service Coordinator-Client Implementation and Service Support

    I worked at Cigna full-time (More than 5 years)

    Pros

    great benefits and can work from home

    Cons

    layoff turnaround is high for mid Atlantic region



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