Cincinnati Bell Reviews | Glassdoor

Cincinnati Bell Reviews

Updated July 26, 2017
143 reviews

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3.3
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Ted Torbeck
46 Ratings

143 Employee Reviews

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Pros
  • Great people, great environment (in 10 reviews)

  • Great pay, great benefits good schedule, good pay (in 9 reviews)

Cons
  • Not much female representation in upper management (in 5 reviews)

  • Unreliable product, difficult to meet sales goals depending on territory assigned (in 3 reviews)

More Pros and Cons

  1. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time

    Pros

    Great work environment especially for a first job out of college.

    Cons

    Low base salary very difficult to get suggested commission


  2. "Nice people, weak management, lack of real direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cincinnati Bell full-time

    Pros

    - most of the employees are really good people
    - depending on your position, there is interesting/stimulating work to be done
    - compensation is ok. Middle of the pack.

    Cons

    - frequent senior management reshuffling, resulting in the usual political games
    - company's stock and revenues are static, so growth strategies change like the wind
    - senior mgmt talks like they have a plan, but they're making it up as they go.
    - feels like they're always positioning themselves to be bought.
    - CEO likes to talk about corporate values, etc... but rules only apply to those below VP level. VP and up behave however they want, regardless of how it conflicts with corporate values, etc.

    Advice to Management

    You guys need to require "skip level" meetings from EVERY level, Directors and above. The culture there encourages senior management to only think big picture and ignore details, which means there is a lot of BS and game playing going on in the VP and C-level ranks to cover butts. Not good long term (do you have a long-term?).

  3. "Cincinnati Bell was an outstanding company to work for 5 years ago."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Consultant in Cincinnati, OH
    Current Employee - Communications Consultant in Cincinnati, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cincinnati Bell full-time (More than 5 years)

    Pros

    Management on the lower lever is great. They try their best to make it a good workplace. Some months the pay is good, but it doesn't come without hard and stressful dedication.

    Cons

    No one in the company is ever on the same page. Constantly fighting the other branches of the company for the same customers. This is a direct result of the commission plans in place.


  4. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cincinnati Bell full-time

    Pros

    Great people, good salary, nice quarterly bonus, and good downtown location with free parking.

    Cons

    Many groups are very sciloed, dated technology that takes several months to update, too many layoffs and outsourcing of important jobs to India and the Philippines. Boys club for sure.

    Advice to Management

    Do what you can to keep good people and avoid layoffs. Something has to give in IT. It is a complete joke the amount of time it takes to get a change made.


  5. "Decent Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Plenty of work to keep you busy
    Steady hours
    Work by yourself most of the time and when you need help a great team is available to assist you
    Work Outside (Pro and Con)

    Cons

    Working outside in bad weather
    Required overtime

    Advice to Management

    Keep the techs in the area they are assigned. The one thing i disliked was working on a side of town i never work in


  6. "CBAD PM"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincinnati Bell full-time

    Pros

    Meh, this is an OK job

    Cons

    Leadership runs the show and never take critisim


  7. "sales engineer"

    StarStarStarStarStar
    Former Employee - Network Engineer in Cincinnati, OH
    Former Employee - Network Engineer in Cincinnati, OH

    Pros

    great people and good customer service

    Cons

    limited financial strenght but advanatges

    Advice to Management

    become an integrator

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincinnati Bell full-time

    Pros

    People people people people people

    Cons

    Varies depending on the day


  9. Helpful (1)

    "Account Manager- Commercial Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager- Commercial Growth in Cincinnati, OH
    Current Employee - Account Manager- Commercial Growth in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 3 years)

    Pros

    Fun atmosphere, new location, ticket perks, happy hours, ping pong table, great co-workers, meeting with customers to discuss needs, developing solutions. Great experience in technology, solution selling, and customer relationships.

    Cons

    Two individuals on the executive team will make or break your career and have large egos. Good ole' boys club. One particular Director leads with fear and intimidation. Unfortunately, they rule all of the sales department and have a large pull in the decisions of other departments. I went from loving my job and career potential, to hating it. Lots of good people in the company, but a few controlling ones ruin it for many individuals. Stress is also very high as outside sales goals are extremely high and get higher every year. However, a few individuals will get a few lucky breaks during the year to hit their numbers. Systems are extremely old and inefficient. Lots of wrong information.

    Advice to Management

    Do what is right for your employee, not only what will benefit yourself.


  10. "Retention specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Specialist in Cincinnati, OH
    Current Employee - Retention Specialist in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cincinnati Bell full-time (More than 3 years)

    Pros

    Management is awesome they do everything they can to help you achieve your goals, no micro management, very nice updated work environment

    Cons

    They change your shifts and will give you a two day notice to tell you so. Every now and then they will make you work mandatory Saturday's. Constant changes nothing stays the same. The better you do the less you get. They don't value and appreciate employees. The retention department plays a very important role in company and brung in millions of dollars in revenue last year and they did nothing but thank us and cut our commission!

    Advice to Management

    Show more appreciation to the ones who work extremely hard to help your company grow.


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