Cincinnati Bell Reviews | Glassdoor

Cincinnati Bell Reviews

Updated February 8, 2017
30 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Ted Torbeck
9 Ratings

30 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • no racial or gender equality in upper management (in 5 reviews)

  • Unreliable product, difficult to meet sales goals depending on territory assigned (in 3 reviews)

More Pros and Cons

  1. "Retention specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Specialist in Cincinnati, OH
    Current Employee - Retention Specialist in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cincinnati Bell full-time (More than 3 years)

    Pros

    Management is awesome they do everything they can to help you achieve your goals, no micro management, very nice updated work environment

    Cons

    They change your shifts and will give you a two day notice to tell you so. Every now and then they will make you work mandatory Saturday's. Constant changes nothing stays the same. The better you do the less you get. They don't value and appreciate employees. The retention department plays a very important role in company and brung in millions of dollars in revenue last year and they did nothing but thank us and cut our commission!

    Advice to Management

    Show more appreciation to the ones who work extremely hard to help your company grow.


  2. "Very political and difficult to get anything done"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cincinnati, OH
    Former Employee - Manager in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cincinnati Bell part-time (More than 5 years)

    Pros

    Technology can be very interesting. Downtown location is central. Pay was above average. Very invested in the community. Benefits were decent.

    Cons

    Much more concern about CYA than moving the company forward. Way too many grudges held between departments and individuals. Technology available for employee use is very outdated and inefficient.


  3. "Fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Sales in Cincinnati, OH
    Current Employee - Business Sales in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 10 years)

    Pros

    The people that work in the business department are excellent for the most part. There is flexibility in the day to day. Upper management is trying to make the culture more modern.

    Cons

    Advancement is limited to people in the "in crowd" and not based on merit. The systems they use for supporting their products are so old and hard to work with it makes it difficult to support the more modern products they sell.

    Advice to Management

    Have a better career path for employees, and make it easier for them to get experience in other departments.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Not Such a good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Excellent training. Bonus after training. Nit much to really say here.

    Cons

    They punish you for sales you made when it dosent get installed due to techs and company error. They will also take pay away if a customer leaves after installed if its withen 3 months . the service is spotty and its not our faults the customers want something more reliable. Until accountability can be put into place this company will never live up to its expectations. Dont fall for the hype.

    Advice to Management

    Dont allow your employees to be penalized for someone elses mistakes. Also pay them for the work they did.


  6. Helpful (1)

    "Employee Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time

    Pros

    Great flexibility, training on the job, room for advancement

    Cons

    not much time for a outside life for yourself or with your family


  7. Helpful (2)

    "Outsourced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cincinnati Bell full-time (More than 10 years)

    Pros

    Great co-workers.
    Plenty of time off thanks to the union.

    Cons

    Management doesn't seem to care about their employees.
    Debt laden from bad past deals which causes them to downsize/outsource at the drop of a hat.
    Will make you think they care about you but like all huge corporations they are just trying to make as much money as possible before they sell all their business to AT & T or Verizon.

    Advice to Management

    Keep the jobs in the USA.
    Promote people that know how to do the job they are hired for instead of the cliques that reside within the company (Ohio University crew).


  8. "Don't recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincinnati Bell full-time (More than a year)

    Pros

    Christmas party is nice. Sales bonuses for meeting goals were generous as well.

    Cons

    Upper management is terrible. It has to be if you look at their wireless side. They had to sell their spectrum because it wasn't performing.

    Advice to Management

    Sales management is nothing but a constant totem pole or breathing down each others necks. What is there to say.


  9. Helpful (1)

    "Working at Cincinnati Bell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Highland Hills, OH
    Former Employee - Anonymous Employee in Highland Hills, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Cincinnati Bell full-time (Less than a year)

    Pros

    Great people to work with.

    Cons

    Old technology, low pay, not enough advancement opportunities.

    Advice to Management

    Listen to your employees and don't overwork them.


  10. "Network and Product Planning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer in Cincinnati, OH
    Former Freelancer - Anonymous Freelancer in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Cincinnati Bell (More than 10 years)

    Pros

    Good Technical Experts to collaborate with

    Cons

    Deep in debt, are not able to have the vision to expand

    Advice to Management

    When your R&D goes, everything goes!


  11. Helpful (1)

    "Co-Op"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Coop in Cincinnati, OH
    Current Employee - Accounting Coop in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cincinnati Bell (Less than a year)

    Pros

    Pay is very good
    Located downtown which is nice
    Good with allowing you take care of personal matters

    Cons

    Not a lot of knowledge to be gained and some of the work is meaningless
    Doesn't appear to have a lot of opportunities for growth



Showing 30 of 138 reviews
Reset Filters