Cincinnati Bell Reviews | Glassdoor

Cincinnati Bell Reviews

36 reviews

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3.0
Star Star Star Star Star
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Ted Torbeck
14 Ratings

36 Employee Reviews

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Pros
  • Good benefits, vacation, and compensation (in 10 reviews)

  • Great pay, great benefits good schedule, good pay (in 9 reviews)

Cons
  • no racial or gender equality in upper management (in 5 reviews)

  • Unreliable product, difficult to meet sales goals depending on territory assigned (in 3 reviews)

More Pros and Cons

  1. "Sales focused company, great for a 1st job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Cincinnati, OH
    Former Employee - Account Manager in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cincinnati Bell full-time (More than 5 years)

    Pros

    Wide variety of products and services to offer, the business has some good local relationships. The sales and sales support people are hard working and honest.

    Cons

    *Management will give the house away to hit a number, great at the time, but always has ramifications.
    *Good ole boys club sales leadership.
    *A "layoff" is always around the corner.
    *products are not even close to best in class.


  2. Helpful (2)

    "Cincinnati Bell"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincinnati Bell full-time

    Pros

    Good company for the most part.

    Cons

    Difficult for women to move up in the ranks. It's a definite boys club.

    Advice to Management

    More diversity in upper management.


  3. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people you work with are great and compensation was high

    Cons

    there are not too many cons I can think of.

    Advice to Management

    Keep up the great work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Long time transition."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 10 years)

    Pros

    Community oriented and and hyper Cincinnati focused.

    Cons

    Too conservative and hyper Cincinnati focused.


  6. "Life of a prem tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Technician T2 in Cincinnati, OH
    Former Employee - Premise Technician T2 in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cincinnati Bell full-time (More than a year)

    Pros

    Compensation is good for the area.
    Benefits are nice.
    Unlimited overtime opportunities

    Cons

    Limited advancement opportunity, nepotism is rampant.
    Unrealistic expectations of both field personnel, and the product.
    Complete disregard for a healthy work/home-life balance.
    Tier 2 Employees are treated like second class citizens.

    Advice to Management

    The field operations department needs a complete overhaul. The current management is ineffective, and concerned only with their own advancement.


  7. Helpful (1)

    "Amazing income potential if you have no life outside of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Cincinnati Bell (More than a year)

    Pros

    Great company with good benefits, huge earning potential

    Cons

    Unreliable product, difficult to meet sales goals depending on territory assigned


  8. "Business sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cincinnati Bell full-time

    Pros

    Great people to work for. Ability to work from home and great clients. Meet new clients everyday

    Cons

    Landlines are a hard sale these days and everyone is in a contract for cell phones.


  9. Helpful (2)

    "Overall a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cincinnati Bell full-time (More than 10 years)

    Pros

    Lots of new technology and the ability to get as involved as you want to. Most of the people are friendly .

    Cons

    If you aren't in the "in crowd" you won't move up. If you are happy in your current job that's not a bad thing though. The company seems to change direction every few years so you may think you have job security in your position and the next thing you know your job is outsourced or just done away with.

    Advice to Management

    Put people in charge of the various groups that actually have a clue what is supposed to be going on. You will get quite a bit more done if the boss knows what his employees are doing in my opinion.


  10. Helpful (1)

    "Little room to advance for those who don't mingle with the in-crowd"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Manager in Cincinnati, OH
    Current Employee - Business Account Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 8 years)

    Pros

    Great benefits, flexible hours when needed, average pay

    Cons

    Little to room to move up in the organization unless you know the right people. It isn't always what you know at Cincinnati Bell rather it is who you know.


  11. Helpful (1)

    "Mixed Bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Consultant in Cincinnati, OH
    Former Employee - Communications Consultant in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cincinnati Bell full-time (More than 3 years)

    Pros

    I really enjoyed working with the other communications consultants and sales managers at Cincinnati Bell. For this position, I thought the pay was adequate for not requiring anything other than a high school diploma.

    Cons

    Very few opportunities for advancement, not only within sales divisions, but also laterally within the company. I was really bothered by the fact that there was no such thing as selling with values at Cincinnati Bell. Nothing, and I mean nothing, mattered so long as you persuaded customers to sign up for services.

    Advice to Management

    Promote honesty throughout your sales divisions. Understand new subscribers will decrease, but your retention and satisfaction metrics will skyrocket. Not that they really have anywhere to go but up at this point.



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