Cincinnati Bell Reviews | Glassdoor

Cincinnati Bell Reviews

Updated March 22, 2017
39 reviews

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4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
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Ted Torbeck
12 Ratings

39 Employee Reviews

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Pros
  • Good benefits, vacation, and compensation (in 10 reviews)

  • Great pay, great benefits good schedule, good pay (in 9 reviews)

Cons
  • no racial or gender equality in upper management (in 5 reviews)

  • Unreliable product, difficult to meet sales goals depending on territory assigned (in 3 reviews)

More Pros and Cons

  1. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Financial Reporting in Cincinnati, OH
    Current Intern - Financial Reporting in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell as an intern (Less than a year)

    Pros

    Friendly coworkers.
    Good experience with 10k and 10q

    Cons

    Too much down time with not much to do.


  2. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincinnati Bell full-time

    Pros

    People people people people people

    Cons

    Varies depending on the day


  3. "Account Manager- Commercial Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager- Commercial Growth in Cincinnati, OH
    Current Employee - Account Manager- Commercial Growth in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 3 years)

    Pros

    Fun atmosphere, new location, ticket perks, happy hours, ping pong table, great co-workers, meeting with customers to discuss needs, developing solutions. Great experience in technology, solution selling, and customer relationships.

    Cons

    Two individuals on the executive team will make or break your career and have large egos. Good ole' boys club. One particular Director leads with fear and intimidation. Unfortunately, they rule all of the sales department and have a large pull in the decisions of other departments. I went from loving my job and career potential, to hating it. Lots of good people in the company, but a few controlling ones ruin it for many individuals. Stress is also very high as outside sales goals are extremely high and get higher every year. However, a few individuals will get a few lucky breaks during the year to hit their numbers. Systems are extremely old and inefficient. Lots of wrong information.

    Advice to Management

    Do what is right for your employee, not only what will benefit yourself.


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  5. "Fun and Friendly environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    No opinion of CEO

    I worked at Cincinnati Bell full-time (More than a year)

    Pros

    -great managers, fun and hard working employees, good pay,

    Cons

    no cons really just work hard and you will get out what you put in.

    Advice to Management

    keep working hard


  6. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Cincinnati, OH
    Former Employee - Director in Cincinnati, OH
    Recommends
    Neutral Outlook

    I worked at Cincinnati Bell full-time (More than 10 years)

    Pros

    Great company with great upside potential

    Cons

    Very competitive industry so there is always much change

    Advice to Management

    Listen to your staff


  7. "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Consultant in Cincinnati, OH
    Former Employee - Communications Consultant in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cincinnati Bell full-time (More than a year)

    Pros

    Great opportunity to make money. If you do well with constant changes you have a chance of succeeding. The people are great to work with and really look out for each other. If you're a man, you have a great chance to grow into a higher position.

    Cons

    Commission plan is constantly changing so you have to be able to consistently adapt your sales pitch to make the most money possible. Upper management doesn't listen to the needs of their employees and it seems like they are always looking for ways to make it harder for representatives to succeed. Women are treated with as much respect as the men. Upper management has their "bro club".

    Advice to Management

    Listen to your employees concerns. It seems a lot of managers forgot what it was like to be in our shoes and aren't willing to hear us out on the things we see day to day.


  8. "good"

    Star Star Star Star Star
    Current Employee - Sales Consultant-Fioptics
    Current Employee - Sales Consultant-Fioptics
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell (More than a year)

    Pros

    New building, downtown, good pay

    Cons

    no cons to think of


  9. "Great Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Cincinnati Bell full-time

    Pros

    -Great work environment
    -One-on-One Training
    -Big Company but small company family feel
    -Excellent commission opportunities if you work hard.
    -Room to grow and move up within the company

    Cons

    -Pricing of sales products changes constantly.

    Advice to Management

    Keep up the good work! Make pricing more consistent!


  10. "Cincinnati Bell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cincinnati Bell full-time

    Pros

    Was treated well by management. Expected to perform well but was paid fairly to do so.

    Cons

    Lots of hours. If you really enjoy the overtime than this job is definitely for you. The first year is a probationary time, so it's tough.

    Advice to Management

    Understand that it's impossible and impractical to try to make a sale on every incoming call. This job is also customer service and some customers call because their experiences have been exceptionally bad. Not a smart move to bridge to these people.


  11. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend

    I worked at Cincinnati Bell (Less than a year)

    Pros

    was good experience in sale

    Cons

    you will learn a lot about sales strategy



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