Cincinnati Bell Reviews | Glassdoor

Cincinnati Bell Reviews

Updated January 22, 2018
160 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Leigh Fox
8 Ratings

160 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Not much female representation in upper management (in 5 reviews)

  • Unreliable product, difficult to meet sales goals depending on territory assigned (in 3 reviews)

More Pros and Cons

  1. "Great company to work for!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time

    Pros

    Family first, work second culture which is very nice when emergencies happen, your manager and coworkers support you and help wherever they can. 3 weeks PTO to start. 401k employer match 100% up to 3%, 50% for another 2%.

    Cons

    It would be great if we offered additional college credit options. The Tuition Reimbursement is nice but starts on year 3. It would be great if the company started offering partnerships with online programs such as StraighterLiner, Sophia, CLEP, and others.


  2. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincinnati Bell full-time

    Pros

    The company is very involved in charities and giving back.

    Cons

    The atmosphere can be a little tough with fears of layoffs.

  3. "good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Its relaxed if you have the right supervisor

    Cons

    lots of over time required.


  4. "Decent Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Plenty of work to keep you busy
    Steady hours
    Work by yourself most of the time and when you need help a great team is available to assist you
    Work Outside (Pro and Con)

    Cons

    Working outside in bad weather
    Required overtime

    Advice to Management

    Keep the techs in the area they are assigned. The one thing i disliked was working on a side of town i never work in


  5. "LOVE CBELL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with. Love that everyone works as a team

    Cons

    Sometimes its hard to hear back about information or for info to be given down to the interns


  6. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cincinnati Bell full-time

    Pros

    Great pay, work as much as you want, great benefits.

    Cons

    work / life balance is 90/10

    Advice to Management

    None


  7. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good company to work for, nice but work oriented management.

    Cons

    none so far that I can see, or that I have seen.

  8. "field technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, great benefits good schedule, good pay.

    Cons

    On call is a bit tedious


  9. "Premise Tech review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premise Technician in Cincinnati, OH
    Current Employee - Premise Technician in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 3 years)

    Pros

    Great company. Good benefits. Decent pay. Do your job well and its almost like working for yourself.

    Cons

    Personally I don't see any cons. This position requires some overtime and working in all weather conditions. Some employees gripe about these two things but it is a requirement that you are aware of before being hired. If you don't like these conditions don't apply or accept the job.

    Advice to Management

    Less micromanagement.


  10. Helpful (1)

    "A great company with huge growth happening now!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cincinnati Bell full-time (Less than a year)

    Pros

    Cincinnati Bell is growing rapidly with the Fioptics rollout. They are investing in both their product and their people to increase their satisfaction rate. There are many perks with a job here like: 401k match, Tuition Reimbursement, Fantastic Health insurance (including Dental and Vision), Great Office Location Downtown, Leadership and other Business classes offered to employees, and Good PTO.

    Cons

    You are working for a corporation which means that there still can be a top down approach at times. This is something that they are working to improve upon though which excites me.

    Advice to Management

    Allow the employees a way to really share their thoughts. There are definitely ways we can improve the way sales are completed, technician visits are done, and how customer service is handled.


Showing 160 of 167 reviews
Reset Filters