Cincinnati Bell Reviews | Glassdoor

Cincinnati Bell Reviews

Updated October 8, 2017
149 reviews

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3.5
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Leigh Fox
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149 Employee Reviews

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Pros
  • Great pay, great benefits good schedule, good pay (in 10 reviews)

  • Great people, great environment (in 10 reviews)

Cons
  • Not much female representation in upper management (in 5 reviews)

  • Unreliable product, difficult to meet sales goals depending on territory assigned (in 3 reviews)

More Pros and Cons

  1. "Uncertainty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Project Manager/CBTS in Cincinnati, OH
    Current Employee - Senior Technical Project Manager/CBTS in Cincinnati, OH
    Recommends
    Neutral Outlook

    I have been working at Cincinnati Bell full-time (More than 10 years)

    Pros

    Lots of opportunity for technology savvy people
    Recent acquisition opens doors in more markets than Cincy area

    Cons

    If you aren’t in a region with work, quick to let go
    Totally contract driven, always wondering about the future

    Advice to Management

    More active reviews with managers/front line employees
    Clear path for promoting


  2. "Cincinnati Bell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Firewall Architect in Cincinnati, OH
    Current Employee - Firewall Architect in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Cincinnati Bell full-time (More than a year)

    Pros

    Good pay and bonuses and benefits.

    Cons

    They will put you on a client account and then the client will want to move work offshore, and Cincinnati Bell will inform you of a layoff.

  3. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cincinnati Bell full-time

    Pros

    The company is very involved in charities and giving back.

    Cons

    The atmosphere can be a little tough with fears of layoffs.


  4. "good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Its relaxed if you have the right supervisor

    Cons

    lots of over time required.


  5. "Retail sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Florence, KY
    Former Employee - Sales Representative in Florence, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cincinnati Bell full-time (More than 3 years)

    Pros

    3 weeks paid vacation from start.Great benefit

    Cons

    Sales goal are raised each month and are to high to start .Management at store level play favorite giving sale out that come in.

    Advice to Management

    Company should manage it's managers


  6. "Bad CEOs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cable Splicer in Cincinnati, OH
    Former Employee - Cable Splicer in Cincinnati, OH
    Positive Outlook
    Disapproves of CEO

    I worked at Cincinnati Bell full-time (More than 10 years)

    Pros

    Overtime pay. Vacation. 401 k matches

    Cons

    Forced o.t. offered me a pension to leave the USAF and work for them then cut me off after being there 20 years. ! Lied. And cutting off all retired peoples health Care

    Advice to Management

    Not a pay raise


  7. "Nice people, weak management, lack of real direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cincinnati Bell full-time

    Pros

    - most of the employees are really good people
    - depending on your position, there is interesting/stimulating work to be done
    - compensation is ok. Middle of the pack.

    Cons

    - frequent senior management reshuffling, resulting in the usual political games
    - company's stock and revenues are static, so growth strategies change like the wind
    - senior mgmt talks like they have a plan, but they're making it up as they go.
    - feels like they're always positioning themselves to be bought.
    - CEO likes to talk about corporate values, etc... but rules only apply to those below VP level. VP and up behave however they want, regardless of how it conflicts with corporate values, etc.

    Advice to Management

    You guys need to require "skip level" meetings from EVERY level, Directors and above. The culture there encourages senior management to only think big picture and ignore details, which means there is a lot of BS and game playing going on in the VP and C-level ranks to cover butts. Not good long term (do you have a long-term?).

  8. "Cincinnati Bell was an outstanding company to work for 5 years ago."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Consultant in Cincinnati, OH
    Current Employee - Communications Consultant in Cincinnati, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cincinnati Bell full-time (More than 5 years)

    Pros

    Management on the lower lever is great. They try their best to make it a good workplace. Some months the pay is good, but it doesn't come without hard and stressful dedication.

    Cons

    No one in the company is ever on the same page. Constantly fighting the other branches of the company for the same customers. This is a direct result of the commission plans in place.


  9. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cincinnati Bell full-time

    Pros

    Great people, good salary, nice quarterly bonus, and good downtown location with free parking.

    Cons

    Many groups are very sciloed, dated technology that takes several months to update, too many layoffs and outsourcing of important jobs to India and the Philippines. Boys club for sure.

    Advice to Management

    Do what you can to keep good people and avoid layoffs. Something has to give in IT. It is a complete joke the amount of time it takes to get a change made.


  10. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time

    Pros

    Great work environment especially for a first job out of college.

    Cons

    Low base salary very difficult to get suggested commission


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