Cincinnati Bell Reviews | Glassdoor

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Cincinnati Bell Reviews

Updated December 28, 2017
159 reviews

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159 Employee Reviews

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Pros
Cons
  • Not much female representation in upper management (in 5 reviews)

  • Unreliable product, difficult to meet sales goals depending on territory assigned (in 3 reviews)

More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good company to work for, nice but work oriented management.

    Cons

    none so far that I can see, or that I have seen.


  2. "good"

    StarStarStarStarStar
    Current Employee - Sales Consultant-Fioptics
    Current Employee - Sales Consultant-Fioptics
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell (More than a year)

    Pros

    New building, downtown, good pay

    Cons

    no cons to think of

  3. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Cincinnati Bell full-time

    Pros

    -Great work environment
    -One-on-One Training
    -Big Company but small company family feel
    -Excellent commission opportunities if you work hard.
    -Room to grow and move up within the company

    Cons

    -Pricing of sales products changes constantly.

    Advice to Management

    Keep up the good work! Make pricing more consistent!


  4. "Cincinnati Bell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cincinnati Bell full-time

    Pros

    Was treated well by management. Expected to perform well but was paid fairly to do so.

    Cons

    Lots of hours. If you really enjoy the overtime than this job is definitely for you. The first year is a probationary time, so it's tough.

    Advice to Management

    Understand that it's impossible and impractical to try to make a sale on every incoming call. This job is also customer service and some customers call because their experiences have been exceptionally bad. Not a smart move to bridge to these people.


  5. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend

    I worked at Cincinnati Bell (Less than a year)

    Pros

    was good experience in sale

    Cons

    you will learn a lot about sales strategy


  6. "Life of a prem tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Technician T2 in Cincinnati, OH
    Former Employee - Premise Technician T2 in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cincinnati Bell full-time (More than a year)

    Pros

    Compensation is good for the area.
    Benefits are nice.
    Unlimited overtime opportunities

    Cons

    Limited advancement opportunity, nepotism is rampant.
    Unrealistic expectations of both field personnel, and the product.
    Complete disregard for a healthy work/home-life balance.
    Tier 2 Employees are treated like second class citizens.

    Advice to Management

    The field operations department needs a complete overhaul. The current management is ineffective, and concerned only with their own advancement.


  7. "field technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, great benefits good schedule, good pay.

    Cons

    On call is a bit tedious

  8. "Premise Tech review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premise Technician in Cincinnati, OH
    Current Employee - Premise Technician in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 3 years)

    Pros

    Great company. Good benefits. Decent pay. Do your job well and its almost like working for yourself.

    Cons

    Personally I don't see any cons. This position requires some overtime and working in all weather conditions. Some employees gripe about these two things but it is a requirement that you are aware of before being hired. If you don't like these conditions don't apply or accept the job.

    Advice to Management

    Less micromanagement.


  9. Helpful (1)

    "Unless you're a middle aged white man, you don't want to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cincinnati Bell full-time

    Pros

    I have a great boss who cares about what I'm interested in working on and helps me pursue opportunities for growth.

    Cons

    Very, very inconsistent workload. My manager doesn't seem to know what my job actually is and therefore gives me tasks she just doesn't want to do herself - things a secretary could do. The work environment is hostile to women, as well as racial and sexual minorities. I hear racial and sexual slurs on a weekly basis. I reported an instance of sexual harassment to HR several months ago, and while the experience with the HR rep was very positive, nothing ever happened to the two offenders (other than a slap on the wrist). Even among the few female employees I've talked to, there's a general resignation that "boys will be boys" and that eventually I'll get used to it.

    Advice to Management

    Show some respect to your employees - not just the middle aged white men you so conveniently keep promoting to upper management.


  10. "Accounting Staff Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice Office Space. Compensation was good. They got rid of their defined benefit plan

    Cons

    Senior Management left a lot to be desired


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