Cincinnati Financial Reviews | Glassdoor

Cincinnati Financial Reviews

Updated December 12, 2017
96 reviews

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3.3
StarStarStarStarStar
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Steven J. Johnston
46 Ratings

96 Employee Reviews

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Pros
  • Work from home occasionally is a plus (in 12 reviews)

  • Competitive salary and work life balance (in 5 reviews)

Cons
  • Computer systems have been behind the times (in 5 reviews)

  • Pay is lower than industry standard for commercial underwriters (in 4 reviews)

More Pros and Cons

  1. "BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cincinnati Financial full-time

    Pros

    Wonderful co-workers, great employee perks.

    Cons

    Some areas are flooded with work and others are not.


  2. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cincinnati Financial full-time

    Pros

    Historically, few layoffs and reasonable benefits. Good teamwork among the associates.

    Cons

    Focus has increasingly been on numbers and percentages rather than quality of work. Management is not focused on associates despite a management role specifically created for that purpose. Associates are not given true reasons behind decisions. Very little flexibility despite the growing trend toward flexibility across IT in other companies. Few upper management/officer positions filled by women or minorities. IT directors do not agree among themselves on many policy issues, resulting in different rules for different areas of IT.

    Advice to Management

    Pay attention to your people! Many who have worked there many many years are trying to give you the message that things have changed drastically - and not for the better.

  3. "Billing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cincinnati Financial full-time

    Pros

    Great people low turn over and good benefits

    Cons

    Management is not very good and there is poor communication between departments which contributes to the low moral of the company

    Advice to Management

    Get together with the other departments to get on the same page. Let your employees knows how they're doing on a regular basis


  4. Helpful (3)

    "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cincinnati Financial full-time (More than 5 years)

    Pros

    The economy is very good now. You can find a better job!

    Cons

    Company illegally provided immense reporting systems using a vendor product to all their independent agents which they were not licensed for, and subsequently were sued for. They spent all of 2014 attempting to replace it with their own home-developed system, which had issues which caused multiple failures every week for over 2 years until final issues were finally resolved.
    Company's network commonly has problems and is unavailable. Company had a network outage in August, 2015 which lasted for days, and required them to attempt to use their Disaster Recovery data center processes, which only supplied partial application functionality to external agents and internal employees.
    Lack of opportunity, dinosaur conservatism (Men couldn't have facial hair, which caused a significant overbalance of women compared with other companies), 360 review process prevents being able to tell truth about other poor performers due to retaliation which is common (so company is loaded full of poor performers), far behind all other peer type companies in all areas (they just started a PTO program that has been available in other companies for over 30 years), don't allow programmers to work alone, force mob programming (group peer) on everyone, not a Microsoft shop, still have lots of Mainframe processes and people who know nothing else, they recently put in new short divisors between all cubes on entire floor (if you stand, you can see more than 200 people on any floor) no privacy due to this, small 6x6 cube for everyone, strict "rule queens" common as RMs, split mgmt responsibility between a SM and RM, so your reviews are done by people you never work with, and have little idea what you really do. Technology is very old, they don't know how to adopt and implement new technologies very well, few formal technical training opportunities available, they just decided to focus on all 20 year old new hires (preventing opportunities for mid or late career employees) due to an aging employee base.
    They are very far down the list of Insurance Companies in USA based on market share. There are 25+ other bigger/better Insurance companies to work for if that's your industry of choice.
    Harrassment of various kinds is actually quite common in the company. One recent case had a manager in a business area eventually fired for sexual harassment issues concerning illegal touching of female employees. Other groups of employees commonly verbally harass others.

    Advice to Management

    They really don't listen to any advice.
    They retaliate against anyone giving any negative feedback.


  5. "Senior Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Financial full-time

    Pros

    Work from home, internet is paid for

    Cons

    Overwhelming workload and no opportunities for advancement in the field

    Advice to Management

    Don't overlook your dedicated and hardworking associates who are seeking advancement


  6. "Benefits are good, Pay is not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Lines Underwriter in Cincinnati, OH
    Current Employee - Commercial Lines Underwriter in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Financial full-time (More than 10 years)

    Pros

    The lunches are great. The atmosphere is fine. Work from home occasionally is a plus.

    Cons

    The pay is well below industry standard.

    Advice to Management

    Pay your employees what they're worth instead of relying on formulas.


  7. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Cincinnati, OH
    Current Employee - Claims in Cincinnati, OH
    Recommends
    Positive Outlook

    I have been working at Cincinnati Financial full-time (More than 5 years)

    Pros

    Great environment, trust in management, great benefits

    Cons

    Salary slightly lower than the average

  8. Helpful (1)

    "Stable, Ethical, Respectful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Learning & Development in Cincinnati, OH
    Current Employee - Learning & Development in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Financial full-time (Less than a year)

    Pros

    Financial strength and stability based on fiscally conservative history. Respectful, kind, and professional coworkers. Coworkers are truly wonderful people. Values are lived every day. Competitive salary and work life balance. This is a conservative company, so as a woman you don't always know how that will go and whether there's any room for women at the table, but I've found not only support but respect for what I bring to the table as well as opportunity for continued growth and development. Investment in employees is strong.

    Cons

    High deductible health plan, somewhat difficult to
    Impact high level change in terms of technology and systems, but I believe it's moving in the right direction.

    Advice to Management

    Since we are an older and more established company, continue thinking about succession planning and developing strong people to take the reigns as seasoned employees are retiring. Ensure they have steadfast values that match what has made this company successful but are also able to move with the times and embrace new paths to success. Keep up the service based focus - both for the customers and the employees. While your employees are serving you, you are also serving them. They are CHOOSING this company, so continue to make that a choice that pays off.


  9. Helpful (2)

    "Culture changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Lines Underwriter in Fairfield, OH
    Current Employee - Commercial Lines Underwriter in Fairfield, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cincinnati Financial full-time (More than 3 years)

    Pros

    Flexibility that includes one day working from home
    Recently switched to PTO which is a huge improvement
    Business casual office attire

    Cons

    Outdated systems
    New review system seems oriented to slow down promotions
    Pay is lower than industry standard for commercial underwriters


  10. "claims rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for. Great for the entry level person. Good benefits. Decent pay to start with raises often. If you do what you are supposed to then you will be rewarded

    Cons

    no social life working from home. people will try to call you on the weekends. pay to start at entry level isn't very good

    Advice to Management

    Could use higher starting pay and better pay by location of where you work. Could also really use a truck to fit longer ladders.


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