Cincinnati Financial Reviews | Glassdoor

Cincinnati Financial Reviews

23 reviews

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2.0
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Steven J. Johnston
10 Ratings

23 Employee Reviews

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Pros
  • Work from home occasionally is a plus (in 12 reviews)

  • Competitive salary and work life balance (in 5 reviews)

Cons
  • Computer systems have been behind the times (in 5 reviews)

  • Pay is lower than industry standard for commercial underwriters (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Claims Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cincinnati Financial full-time (More than 3 years)

    Pros

    Working from home is the best part. The company covers the cost of your internet service, an office phone and cell phone along with all supplies. There is a company car program as well.

    Cons

    Workload and expectations are not realistic for a multi lines adjuster who is responsible for nearly every aspect of the claim. High growth areas such as the northwest, southwest and southeast are struggling greatly and turnover is up. Service growth has not kept up with sales growth.

    Advice to Management

    Slow the growth until the staffing levels can adequately service the customers. The excellent claims service Cincinnati is known for, is suffering. Improve the training process. People are too busy to train new hires and they are often thrown to the wolves.


  2. "Monotonous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cincinnati Financial full-time

    Pros

    Easy work and friendly coworkers

    Cons

    Very little room for industry and work place innovation, dry industry, and noncompetitive starting salaries.

  3. Helpful (1)

    "Slow to change, nepotism persists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Stock dividends are good, established business practices

    Cons

    Pay is below average for the market, bloated "annual review" process, too many management layers, internal processes are too "form driven", resisted WFH for years

    Advice to Management

    Let your IT department evolve. Technology improvements will differentiate you from your competitors.


  4. Helpful (1)

    "Soul sucking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cincinnati Financial part-time

    Pros

    Good place to work if you want to collect a paycheck. It's stable.

    Cons

    Old methodologies make for a slow moving company.

    Advice to Management

    Listen to your employees ideas.


  5. Helpful (1)

    "Personal Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Lines Underwriter in Cincinnati, OH
    Current Employee - Personal Lines Underwriter in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cincinnati Financial full-time (More than 3 years)

    Pros

    Friendly environment if you allow it to be.
    Work from home 1 day a week after you have been here for 18 months.

    Cons

    Salary compared to industry is far below.
    When the underwriters are told something will happen to help with workload, not only does that not happen but they do the opposite. I say this with 3 major changes that come to mind just within the last year.
    You are not reviewed on how well you do your job, but who you know or suck up to.
    Chance to grow through personal Lines is practically impossible. You will have to go to commercial underwriting first. Plus there you have a whole lot of less work and you get paid more.

    Advice to Management

    Common sense is the stance you take when underwriting policies. Use this same practice when determining how to treat your employees.


  6. Helpful (2)

    "Cronyism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Fairfield, OH
    Former Employee - Senior Developer in Fairfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cincinnati Financial (More than 10 years)

    Pros

    People and suburban location with parking

    Cons

    Culture is who you know not how hard you work to get ahead, Cronyism in IT is extremely frustrating CIO built a culture around his pals

    Advice to Management

    Be more inclusive and diverse in your advancement of people


  7. Helpful (5)

    "Great place to start your career but not the place to end it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Fairfield, OH
    Current Employee - Underwriter in Fairfield, OH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Cincinnati Financial full-time (More than 5 years)

    Pros

    Flexible work schedule, convenient location, some good people. The company day at Kings Island is one of the best perks of working there.

    Cons

    Nepotism is key there. It's not what you know it's who's your daddy or who you marry. The moral is low, employee focus is extinct, it's all about the numbers anymore.

    Advancement is limited because they know who they want to promote but have to go through the motions of interviewing everyone because it's the company's philosophy.

    Overworked and underpaid!

    Advice to Management

    Work smarter not harder! Compensate your employees better.

    Listen to your employees. Go back to the days when it was family oriented and you cared about your associates. Promote those who deserve it, not the ones who are on the fast track because of who they're related to.

  8. Helpful (1)

    "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Cincinnati, OH
    Current Employee - Business Systems Analyst in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cincinnati Financial (More than 5 years)

    Pros

    Solid company
    Benefits ok
    People ok

    Cons

    Moral low
    Behind the times with technology
    Not willing to change with the times

    Advice to Management

    Listen to all your people, not just your trusted favorites


  9. Helpful (3)

    "A changed company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Nice work environment and the building security team and maintenance crew are top-notch and second to none.

    On bonus distribution everyone gets a hearty handshake from the officers…and a donut.

    Cons

    Nepotism doesn't run through this company - it gallops.

    The company has digressed from a company that looks for ways to say yes to a company that looks for ways to say no - especially in regards to their employees.

    The company bases the yearly bonus on performance in relation to ten peer companies. So even if the company really hits it out of the park, if the peers do just a bit better there could be very little or no bonus.

    The officers are captains of the ship. If they tell the crew to go to a specific island and the crew gets the ship to that island, if it turns out to be the wrong island everyone suffers from the officers decision to go to that island.

    The company cuts costs at the employees expense at every opportunity but still uses tablecloths for the officers' monthly luncheon and in this day of videoconferencing still holds an August meeting (which brings in field workers and their spouses for a day and a half of...well I am not sure what).

    Advice to Management

    Entertain suitors. The agency system had its time and place and that time and place was there and then, and not here and now; management does not have the competence to compete in an internet world.


  10. Helpful (2)

    "Micromanagent - Old School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Fairfield, OH
    Former Employee - Underwriter in Fairfield, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cincinnati Financial full-time

    Pros

    Nice building and easy location

    Cons

    Family retired and now everyone is just a number. Managers treat associates different depending how they like you. HR backs the managers by making the manager manual vague to the point where one manager can allow their team flexibility while another can not. Female managers go by the book and are not flexible. Managers in general are more concerned about you being at your desk 8:00-4:45 vs. your value add to the client. Pay is low, stay a couple years to get underwriting experience then leave and get a minimal 30% raise.

    Advice to Management

    Standardize your management styles because associates talk terrible about you. Be more flexible to allow better life/work balance. Focus on value add vs. worrying if someone is sitting at their desk.


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