Cinemark Reviews | Glassdoor

Cinemark Reviews

Updated October 14, 2017
229 reviews

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4.0
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Recommend to a friend
Approve of CEO
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Mark Zoradi
23 Ratings

229 Employee Reviews

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Pros
  • Free movies is a grea t benefit (in 411 reviews)

  • Staff was like family; free popcorn and drinks on break (in 37 reviews)

Cons
  • Minimum wage (more than likely) (in 67 reviews)

  • There were some long hours, typically on weekends and holidays (in 22 reviews)

More Pros and Cons

  1. Helpful (2)

    "Fine as a first job for a teen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Free +1 movie passes, popcorn and drinks

    Cons

    Pay is only a little bit over minimum wage


  2. "The great, the good, and the meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher, Cashier, Box Office Associate in Sacramento, CA
    Former Employee - Usher, Cashier, Box Office Associate in Sacramento, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cinemark part-time (More than a year)

    Pros

    Just about all of the people i worked with were always having fun while we got the job done. The managers were always helpful and would take the time to help you grow as a worker.

    Cons

    There will always be those coworkers that try to be your boss, when nobody is around that's when they strike. And of course you'll get the people who "are never wrong" i say that both for your coworkers and the customers.

  3. "Decent Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cinemark full-time (More than 3 years)

    Pros

    Free movies, free movie posters, screening before release,

    Cons

    Raises are too small, not enough pay for the work that is done.

    Advice to Management

    Advice to corporate: pay your employees more!


  4. "Concessionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concession Cashier in College Station, TX
    Former Employee - Concession Cashier in College Station, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cinemark part-time (More than a year)

    Pros

    Flexible Schedule, Nice people, Free movie

    Cons

    Dude and boring after a while if you dontlipe the people you work with.


  5. "It's Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Tickets
    Good People
    Fun Environment

    Cons

    Few Hours
    Not Enough Pay
    Management Can Be Bad


  6. "Working for Cinemark"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cinemark part-time

    Pros

    Amazing managers, flexible time off.

    Cons

    Poor scheduling, long block shifts.

    Advice to Management

    Change the scheduling system.


  7. "A place to work for less than a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Theatre Crew in Los Angeles, CA
    Former Employee - Theatre Crew in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cinemark full-time (Less than a year)

    Pros

    You work with a lot of people who are 17-26 years old, so if you're in that age group it can be comforting. The managers might also be younger so it can be easier to relate. Theatre tickets and discounted food are a plus, as well.

    Cons

    The customers tend to treat you poorly or with little respect. Also, scheduling hours are completely dependent on the movies that come out and how the area around your theatre will watch them or not.

    Advice to Management

    Work with your employees the best that you can and remember they are people first, and then your subordinates. Everyone might be stressed, but managers are paid more to deal with it better than the rest of us.

  8. Helpful (2)

    "Good First Job in HS or College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher/Concessesions/Box Office in Fairfax, VA
    Current Employee - Usher/Concessesions/Box Office in Fairfax, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cinemark part-time (More than a year)

    Pros

    -Very Flexible Hours. While I was at high school, I could only work weekends and they worked it out with me. Also I do theatre so when I do shows and have rehersals, we're able to come with a collaboration. They let me schedule off if something is going on whether it's a school event or a personal event (We just have to let them know in advance)
    -Most departments are easy to learn and get the hang of.
    -Fun People. If you play your cards right, you can get good people to work with and it'll make your shift that much better and I'm friends with pretty much everyone else who works there.
    -Half off on concessions while on shift. We have a little resturant in the theater that cells pizza and burgers so we can get those for half off (They're not GREAT but good for the price).
    -Free Movie Tickets! But to be honest; If I'm off, I wouldn't want to go back to the theater.
    -Sometimes I have really cool customers who make my day.
    -When it's not busy and we don't have much to do, it's a little boring but its better than being super busy.
    -Most managers are there for you if you have questions

    Cons

    -We get rude customers who beleive the world revolves around them every day. We're required to upsell/suggestive sell and they get really ticked off. They also get mad at us for things that are not our faults like them not liking the movie, failing to sneak into a rated R film, and technical difficulties.
    -We don't get the best movies (Which can also be a pro because people wont come as much).
    -When it gets busy and people flood in, they tend to leave their trash everywhere.
    -We occasionally are understaffed so I find myself having to watch concessions as well as checking when I have to clean a theater.
    -We close very late and on a very busy night, I find myself leaving at 1:30 AM, a whole hour after I'm supposed to leave (At least we get paid)
    -I don't know if I should put this here or not but things get so repetitive that I find myself dreaming that I'm at work.
    -They make us shove Cinemark Connections down everyone's throats (It's a good app but still).
    -We only get half off concessions while on shift. It would be nice to get it any day.
    -Friends will ask you to get free movie tickets or ask you to sneak them in.

    Advice to Management

    Pay us a little more please?


  9. "it works"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Reno, NV
    Current Employee - Assistant Manager in Reno, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cinemark (Less than a year)

    Pros

    - free movies
    - quick advancement if you play your cards right

    Cons

    - can't advance very high without traveling far
    - stressful at times


  10. "I’m ready to work, still in high school, trying to gain knowledge and a few money to later help in life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff in Los Angeles, CA
    Current Employee - Staff in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Cinemark part-time (More than 3 years)

    Pros

    Great visual learner , great at helping others, bilingual

    Cons

    Young, not experienced, may make a few errors


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