Cinemark Reviews | Glassdoor

Cinemark Reviews

Updated February 24, 2017
648 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Mark Zoradi
43 Ratings

648 Employee Reviews

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Pros
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More Pros and Cons

  1. "A Great Job for Students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher/Concessions in Colorado Springs, CO
    Former Employee - Usher/Concessions in Colorado Springs, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cinemark part-time (More than 8 years)

    Pros

    As a non-managerial employee, you have an incredible amount of schedule flexibility as long as you're willing to work at least one weekend day (Friday, Saturday, Sunday). Customers, even upset customers, are usually easy to interact with. Free movies for employees provided there are seats remaining. Some potential to increase hourly wage. I started at ~$5/hr and finished around ~$9/hr. This is a stellar job if you're trying to supplement your income on weekends, or have spending money while going to school. As an usher, management will leave you alone to do your job, until you mess up or ask for help. Micromanagement was fairly uncommon and even though, for many employees, this was their first job, they were trusted with the responsibility of getting their work done. This leads to employees who don't hate being at work and is definitely a positive.

    Cons

    It can be difficult to get enough shifts during the less busy times of year. It's part time, and short of making management, there really isn't anything full time available. Your schedule will change every week. Management varies from theater to theater. A friend of mine worked at a Cinemark theater in a different state and had a bad experience, while I had a 90% positive experience. Certain jobs like concessions and the box office can get tiring for people who need more mental stimulation. Room for advancement is there, but the lack of positions means many employees move onto something else. It is corporate and all that that entails. Nevertheless, if I could live off the wages, I would gladly work there again.

    Advice to Management

    Make corporate employees work 2-4 weeks a year as a regular employee in an average theater. This will bridge the disconnect between corporate and the individual theaters.


  2. "Projectionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Projectionist in Ventura, CA
    Former Employee - Projectionist in Ventura, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cinemark part-time (More than 5 years)

    Pros

    Cinemark has the ultimate flexible schedule available out there. This is golden for those in college. The primary work days are weekends, so during the week is practically optional.

    Cons

    The management, depending on your location will make or break your experience. It will be the difference of staying a longer term, or running for your life. Customers are also a very particular, and anyone who works in customer service of any kind will know what I mean.

    Advice to Management

    Be fair. Be mature. Talk to your employees. And at least compliment those who work really hard every shift.


  3. Helpful (1)

    "Not my favorite job/Planning on quitting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cinemark part-time

    Pros

    Great staff, good coworkers, fairly easy job, if you have never have anything going on on weekends, this is the job for you

    Cons

    At my Cinemark at least, it's really unorganized when it comes to scheduling, schedules comes that Wednesday of that week itself so you don't get much time in advance to mentally prepare yourself, and they schedule literally everyone that works there on all the same days so it makes it really hard to find someone to cover for you if you need someone to. Personally, I requested to work 20-25 hours a week but as a high schooler, they will only schedule me to work the weekend so to get those hours want, they make you work all weekend so you're exhausted by Monday. I would prefer if they spread my hours throughout the week so I'm not working 25-30 hours in 2-3 days, but with how slow it is on weekdays, it's understandable, just not preferable.
    The benefits also kinda suck, you can get bad popcorn during your shift and drinks and free movie passes but, movies are only $2.25 so it's not that big of a deal.

    Advice to Management

    Hire more people so you're not understaffed and it gives your employees better hours


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  5. "Concessionist/Usher/Box Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Cinemark full-time

    Pros

    Friendly, career-building, mostly positive experience.

    Cons

    It is tough to separate from other employees due to the nature of their position in life. High schoolers sometimes don't really care as much as they should.


  6. "Cashier/Usher"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Good working environment, tasks weren't complicated and responsibilities were adequate.

    Cons

    You'll probably have to deal with annoying customers.


  7. "Good & Fun Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concessionist in Union City, CA
    Current Employee - Concessionist in Union City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cinemark part-time (Less than a year)

    Pros

    No micromanaging, managers will treat you with same level of respect, always something to do will make time go by fast

    Cons

    There week starts on a Friday so they can literally put you to work heading straight into the weekend

    Advice to Management

    n/a


  8. "Tinseltown"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher, Cashier, Box Office Associate in Louisville, KY
    Former Employee - Usher, Cashier, Box Office Associate in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cinemark part-time (More than a year)

    Pros

    It's fun environment to meet new people, and n easy first job for a teenager. Pay is decent considering the duties expected

    Cons

    The one in particular I worked at was run predominantly by 18-21 year olds, who consider making work fun more of a priority than making sure work gets done. At interview the manager you interview with will most likely tell you they are flexible with scheduling and avoid scheduling you during school, but they do not. Expect to work Every single holiday, long hours as well i for example world 12 hours on christmas during a 69 hour work week whereas someone who had only worked 30 hours that week just so happened to get Christmas off.

    Advice to Management

    Treat the employees fairly, scheduling and position wise. This includes people who have been there for years, would you rather lose someone trained thoroughly every where or someone a week into concessions?


  9. Helpful (1)

    "Good part time job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark part-time

    Pros

    Free movies
    Easy job most of the time

    Cons

    Can be Stressful during busy season

    Advice to Management

    Have less double standards when it comes to enforcing policies


  10. "Upper management could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Sandy, UT
    Current Employee - Assistant Manager in Sandy, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cinemark full-time (More than a year)

    Pros

    Employee discount, free tickets, friends

    Cons

    Angry customers, not enough employees

    Advice to Management

    Build mutual respect with employees instead of just throwing them into the job and expecting them to read your mind


  11. "Great First Job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark part-time

    Pros

    Its a great summer job and is great as a youngster's first job when you turn 16 and want to get a free movie no matter what!

    Cons

    It does get boring here and there when its not a busy season for movies, and as an usher, you MUST have a strong stomach for it!

    Advice to Management

    Don't be too harsh about being flexible, because being flexible shows that the employee wants to do more.



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