Cinemark Reviews | Glassdoor

Cinemark Reviews

Updated August 15, 2017
765 reviews

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765 Employee Reviews

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Pros
  • Free movies is a grea t benefit (in 396 reviews)

  • Staff was like family; free popcorn and drinks on break (in 44 reviews)

Cons
  • Pays minimum wage for starting position (in 65 reviews)

  • There were some long hours, typically on weekends and holidays (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Cinemark Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concessionist in Albuquerque, NM
    Former Employee - Concessionist in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cinemark part-time (More than a year)

    Pros

    Free movies, free popcorn and soda during shift breaks, discount food during shift breaks, fun work, and I got to talk about movies.

    Cons

    My coworkers were stupid, and the management staff was ridiculously stupid. There was such a lack of communication which made it hard to effectively get the job done. Not to mention most managers took advantage of their power as managers. A lot of managers played favorites, were self contradictory, and were not open to criticism. The only way to move up and be respected was through personal friendships to upper management or sucking up to the GM.

    Advice to Management

    Communication is key. Get rid of your personal grudges to make the theatre function properly. This is supposed to be a professional environment, so treat it that way. Talk to each other and more importantly share that with the regular crew members so everyone can be on the same page. It will help the day to day functions operate more smoothly.


  2. "Good for short-term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cinemark full-time

    Pros

    Relaxed environment and fun to talk with coworkers and customers

    Cons

    Lack of training and inconsistency among the managers

  3. Helpful (1)

    "Don't Choose if You Live On Your Own"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Cuyahoga Falls, OH
    Current Employee - Assistant Manager in Cuyahoga Falls, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cinemark full-time (Less than a year)

    Pros

    The free movies are a plus, but that would be about it.

    Cons

    The management is horrible. They will not like you if you come into work and do your job. You have to make friends here. The pay is horrible for all the work that they want you to do. The general manager will not do anything but relay tasks on to other managers.

    Advice to Management

    Increase the pay.


  4. Helpful (2)

    "If you like to be a punching bag."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Frisco, TX
    Former Employee - Technical Support in Frisco, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Cinemark full-time (More than a year)

    Pros

    Good benefits, cheap hair dresser and hair products, they pay you when you work and give you training.

    Cons

    Screams and shouts are common in corridors and offices.
    If you have a need to go to the bathroom be prepared to disclose what you are going to do and to receive a " no you are not allowed" answer and/or with a remark in front of your coworkers.
    You are limited to drink only in the cup that they allow, otherwise, you cannot drink anything while working. Eating is not allowed while working.
    Memos are distributed that while in the bridge you are not allowed to laugh.
    Your workspace is shared, meaning you do not have a table that is yours, each day you will seat in one space, and some days you will not have a place to work, so you will have to wait and not get paid for it.
    Each shift has about 2-3 supervisors that have different orders and when they are conflicting you are the one that has to figure it out what to do.
    Management watches your every move with cameras throughout the facilities from their homes.
    Uniform regulations are strict and enforced at the management will.

    Advice to Management

    Sensitivity training, management training, value hard work over gossip and who is protecting your job because you are not competent enough to maintain it by your own merits.


  5. Helpful (1)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Taylor, MI
    Current Employee - Assistant Manager in Taylor, MI
    Recommends
    Neutral Outlook

    I have been working at Cinemark full-time (More than a year)

    Pros

    Free Movies, popcorn and drinks. fun atmosphere

    Cons

    High turnover, benefits could be better.

    Advice to Management

    Hire more leaders than managers.


  6. "Very good company for a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher/Concessesions/Box Office
    Former Employee - Usher/Concessesions/Box Office
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cinemark part-time (More than a year)

    Pros

    - Normally, you get to work with people your age (college students, seniors in high school)
    - Free movies
    - Very easy job overall

    Cons

    Since you're working with younger people, there can be gossip.


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cinemark part-time

    Pros

    Move around a lot, free viewing of movies

    Cons

    Constantly cleaning, constantly monitoring customers trying to sneak in

    Advice to Management

    Hire more employees

  8. "Fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free Movies. Free drinks and popcorn. 50% discount on all drinks and foods during your shift.

    Cons

    No discounts when you're off shift.

    Advice to Management

    At least add a tax discount for people who are buying foods and drinks when they're not on shift.


  9. "Not too far in..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher in Orem, UT
    Current Employee - Usher in Orem, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cinemark part-time (More than a year)

    Pros

    Great Co-workers
    Half off concessions on break
    Free Movies

    Cons

    Tons of walking around, Long hours

    Advice to Management

    Schedule people on their own time. Not yours


  10. "Popcorn hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher, Cashier, Box Office Associate
    Current Employee - Usher, Cashier, Box Office Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cinemark part-time (More than a year)

    Pros

    Free movies, coworkers are pretty cool and you get a discount on food

    Cons

    Managers play favorites
    You get yelled at for being on your phone while managers walk around on them
    Managers don't help at all
    Rude and dumb customers
    Awful pay and hours
    Managers are hypocrites
    No smoking in the breakroom means managers only

    Advice to Management

    Actually do something to help instead of going on your phone all day
    All the general manager does is stare at people and chain smoke in the break room


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