Cintas Reviews

Pros

I had the pleasure of working with some great co-workers, colleagues, and managers in the specific division I worked in. Our specific office also tried its best to bring the culture to the 21st century, but could only go so far.

Cons

Culture, IT infrastructure, offices practices, and procedures are all outdated. When you walk into the headquarters of Mason, OH, prepare for an incredibly stale and 1990's corporate environment with the "business professional" dress code (suits and ties on men, blazers on women), old tan cubicles, and dry personalities. Luckily I was in the Chicago office where things tended to a LITTLE more casual, but always seemed as if our office was pushing the limits of being able to take the workplace to the 21st century. Working from home was basically unheard of, and IT was not prepared during the pandemic to let employees work remotely properly. They also force you to use Internet Explorer as your main browser. Egos also tend to run rampant in some departments/roles. This is definitely a "sip the kool-aid" type of company where employees get sucked in to thinking Cintas is the greatest because they're comfortable in their role and get handed these shiny "awards" for their hard work that are completely irrelevant to anywhere outside of the company.

Pros

Some room for growth, competitive corporate culture, ok benefits.

Cons

In my opinion, Their number one priority is their shareholders, and not their customers nor employees. In April of 2020, as their business slowed down for a single quarter due to a pandemic that they knew was occurring since Jan, they laid of appx 10-15% of their labor, which in my opinion was to keep EPS high. They also sue their customers for ridiculous contract breaches if they cancel their rental service based off a legal agreement no average person would understand in my opinion. They underpay their production and operations employees. They do not invest in R&D and are decades behind in operational infrastructure and technology. They have very little organic growth and rely heavily on acquisitions and investing in PR/their brand to show growth year after year. Customers they gain through acqustions, Cintas attempts to raise their prices on same services. They have offshored manufactoring overseas to reduce costs too. There are so many Cons with this company, I could name serveral more. I'm disgusted with myself for staying with such an unethical company for as long as I did.

Pros

Some co-workers aren't fake all the time

Cons

Micromanaging, HR never helpful, pay is unfair, favoritism shines

Pros

Flexible schedule, autonomy, Monday-Friday was nice.

Cons

Serious lack of organization, lack of accountability, archaic internal systems, sales and service are supposed to “work together” but doesn’t work that way. Training is almost nonexistent and expectations are high, which is part of the reason they have such high turnover. This happened to myself as well, but I have seen leadership lie to new hires about the sales roles and seriously over promising results. I took a $15k pay cut moving to this company and constantly told I was doing a great job, when they told me I would easily make $15k more; to me a $30k swing the other way is very misleading to just get someone to join the team. During the pandemic directors stated we could not bring back furloughed people because we couldn’t financially handle it. Meanwhile production and service teams struggle due to understaffing, and not 3 weeks later the same directors announce they had the best financial quarter ever! Not to mention zero pay raises because of COVID but leadership still got their bonuses. Great tactics

Pros

Great company for a young professional, if you're willing relocation you shouldn't have a problem growing the company.

Cons

Production Supervisor aren't eligible for bonuses.