Circuit City Reviews | Glassdoor

Circuit City Reviews

Updated February 19, 2017
52 reviews

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Ronny Shmoel
2 Ratings

52 Employee Reviews

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Pros
  • Great place to work for a part-timer looking for extra money (in 21 reviews)

  • Work-life balance, dynamic coworkers, good benefits (in 10 reviews)

Cons
  • the company went bankrupt and is no longer a B&M store (in 12 reviews)

  • You have to be able to work long hours if you want to make good money (in 10 reviews)

More Pros and Cons

  1. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Circuit City full-time (More than 10 years)

    Pros

    Great place to work, awesome associates !

    Cons

    Went out of business sucks

    Advice to Management

    Phill schoonover drove the company into the ground. You should have invested into "the city" long before. Thanks a lot


  2. "TV Salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PC/TV Sales in Keene, NH
    Former Employee - PC/TV Sales in Keene, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Circuit City part-time (Less than a year)

    Pros

    Great people around. They were all very nice. I liked working here. They had a nice break room. The parking lot was big. I liked it. Great big building too.

    Cons

    They had bad pay, not competitive at all. I was in sales but they didn't give us any commissions. Managers would stress selling more and more, adding stress, without providing any incentives to do so. Pretentious people in lower management positions acting like they were god sent.

    Advice to Management

    Stay in business? Don't be horrible at your job? Stay competitive?

  3. "Poor strategy from senior leadership ran this company into the ground, but not before they lined their pockets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Madison, WI
    Former Employee - Sales Manager in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Circuit City full-time (More than 3 years)

    Pros

    I loved the technology and the people I worked with.

    Cons

    Poor pay for what I was producing for the company, worst of the worst retail hours, store and sales systems were never invested in, just a completely failed company.

    Advice to Management

    Senior leadership was too busy worrying about their stay bonuses and trying to find a buyer than helping to save the company.


  4. "horrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Milford, CT
    Current Employee - Sales Associate in Milford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Circuit City full-time (More than 8 years)

    Pros

    paycheck, get to move around, customers

    Cons

    management, building, teams, job itself

    Advice to Management

    care for employees


  5. "Painful, stressful, and unproductive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tustin, CA
    Former Employee - Sales Associate in Tustin, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Circuit City full-time (Less than a year)

    Pros

    Not many. If I could give it zero stars I would. It was easy to get hired, nice summer gap-filler job If you're just out of college and desperate for cash, and the degree you worked so hard for fails to land you the oft-promised six-figure career you'd been raised to believe could be yours as long as you worked hard. But you'd be better off working for McDonald's... at least there, people get promoted.

    Cons

    Deceptive management, had to meet sales quotas even though CEO ended commissions, pay was no more than minimum wage, if you worked there nonstop for 2 years they MIGHT consider bumping your pay 50 cents above minimum wage. Zero prospects of advancement, the same midlevel people kept getting juggled around between stores. Staff were very clique-ish and tended to make you feel unwelcome. Floor managers were rude and pushy, training was almost nil, store register computers were outdated DOS machines and difficult to use, all training on them was by word of mouth since the manuals were long disappeared. Operations manager was very deceptive, claimed you could work whatever hours you wanted, company was "flexible", then because of one medical emergency, laid me off because I didn't "put in enough hours" even though I notified her right away that I was ill.

    Advice to Management

    None. The company sucked and was practically in bankruptcy when they hired me so they were already a lost cause. Wherever the upper management people are working now, my only advice to them would be to treat your people right, pay them fairly for selling your products, don't force them to aggressively upsell unnecessary "PC tune-up" services to every single customer with ZERO incentive, stop berating and lying to them, and stop trying to grind blood out of a turnip. I heard from family friends that Circuit City was once a very good company to work at, that was before internet-based businesses outcompeted them, still their cure was worse than the disease. Underpaying, undertraining, and overworking their employees, harassing them for sitting down for even a couple of minutes... not surprisingly they got sued and their business was already failing and this forced them to file Chapter 11.


  6. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Boca Raton, FL
    Former Employee - Customer Service Associate in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Circuit City part-time (Less than a year)

    Pros

    Good employee discounts, good exposure to new technology

    Cons

    Horrible managers, Horrible hours, complicated customer service programs that where not user friendly.


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Denver, CO
    Former Employee - Sales in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Circuit City part-time (Less than a year)

    Pros

    The people and employees where great

    Cons

    Management didn't listen. The deals weren't all that.

  8. "See Ya!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Richmond, VA
    Former Employee - Manager in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Circuit City (More than 5 years)

    Pros

    Once was a great company - lots of talented alumni all over the country from the "Good to Great Days"

    Cons

    The last years were a case study in how to run a company into the ground with incompetent management and lack of vision


  9. "Circuit City was horrible, but free paycheck."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Wayne, NJ
    Current Employee - Department Manager in Wayne, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Circuit City full-time (More than a year)

    Pros

    People were great. Upper management was horrible.

    Cons

    Upper Management was pain the you know what.

    Advice to Management

    Get in the game


  10. "sad to see go"

    StarStarStarStarStar
    Former Employee - Manager in Natick, MA
    Former Employee - Manager in Natick, MA

    I worked at Circuit City full-time (More than 10 years)

    Pros

    retail job that treated and paid like a professional career

    Cons

    out of business stopped commissions


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