Cisco Systems Reviews in Research Triangle Park, NC | Glassdoor

Cisco Systems Research Triangle Park Reviews

Updated July 6, 2017
37 reviews

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Research Triangle Park, NC

2.0
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Cisco Systems CEO Chuck Robbins
Chuck Robbins
4 Ratings

37 Employee Reviews

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  1. "Low Morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Research Triangle Park, NC
    Current Employee - Financial Analyst in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cisco Systems full-time (More than 5 years)

    Pros

    Gym and health facility, large campus with 3 cafeterias and one specialty coffee shop, casual dress code, large parking lots with plenty of parking, new managers who care to succeed and improve, you are able to bring your laptop home and work from home if needed.

    Cons

    Layoffs every year create very low morale especially during year end which is in July. When people do get laid off, those jobs go to people who are already working a full time job. You end up with people who are doing the job of 4 people which is unsustainable. It creates a bad reputation for that person and causes poor customer service because it is too much work for one person.

    Advice to Management

    When doing layoffs, strongly consider shuffling the work of those who were laid off. If you overload your best employees, they will leave.


  2. Helpful (1)

    "Technical Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Research Triangle Park, NC
    Current Employee - Technical Lead in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cisco Systems full-time (More than 10 years)

    Pros

    Good pay, and good benefits. Often good co-workers.

    Cons

    Management views workers as replaceable "cogs" in the machine. Except at the immediate management level, there is little concern for preserving skills built up by team members.

    Advice to Management

    Create a real "People Deal", where you make it clear that the people really matter.

  3. Helpful (1)

    "New Employee View"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Research Triangle Park, NC
    Current Employee - Human Resources Manager in Research Triangle Park, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cisco Systems full-time (Less than a year)

    Pros

    People are friendly. Working for home is a plus but need to find a way where we can collaborate as a team to better Cisco. Benefits offered to employees.

    Cons

    Lack of systems. For a technology company I am surprise by the lack of systems available within HR. Most of the work is done manually which impacts the data accuracy. Need automation within the organization especially in HR. If you say you are innovative, bring automation into the organization. This can be a cost saving at the end of the day but the company needs to be willing to make the investment upfront. The compensation programs need improvement so it can reach 100% of the workforce and not a small percentage. The company needs to look to fund the program on an annual basis in order to attract the talent needed to take the company to next level. Losing key talents to organizations that offer higher salaries and an annual compensation program.

    Advice to Management

    Leaders need to have a proactive approach. Very reactive in this company. Better way to develop your employees and provide them the training needed. Internal training should not be a fee for employees. Needs to be a better way to deliver training. Simplify approaches/communications. The company makes it difficult and complex for our employees/mgmt. Stop over complicating things. Listen more and act on the ideas. Streamline Jive sites....so many. Spending so much time looking for information.


  4. Helpful (5)

    "Technical Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer in Research Triangle Park, NC
    Former Employee - Technical Writer in Research Triangle Park, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cisco Systems full-time

    Pros

    Good cafeterias -- with both healthy choices and not-so-much.
    Some nice buildings, although the nicer buildings have smaller cubicles.

    Cons

    Cisco is an engineer-centric society, much to its own detriment.

    Cisco had an HR department website instead of new-employee orientation. Despite the steady stream of complaints from employees about the user hostility of the internal HR website, Cisco persisted in forcing its employees to rely on a highly unreliable internal HR website, much to the frustration of everyone involved.

    Cisco management seemed hell-bent on working its employees days, nights, and weekends -- all the while chanting the Work-Life Balance buzzwords as hypocritical propaganda.

    Other companies work hard to instill and encourage and maintain mutual respect so that each and every employee, from board room to mail room engage with kindness and respect. Not Cisco.

    Horrendous coffee.

    Advice to Management

    Your products are not appreciated by customer users because you encourage your engineers to overrule valuable input from non-engineer teammates with User Experience expertise. You've grown a culture of arrogant engineers, both inclined and encouraged to treat others with disrespect and disregard. Having been a Technical Writer at Cisco and having spoken with other ex-Technical Writers from Cisco, we've agreed that working at Cisco as a Technical Writer is an appalling experience. One such writer said it was the first time in his career that he'd decided to quit a job without having another job lined up. Stressful; thankless; annihilating.

    Cisco Systems Response

    Aug 1, 2016 – Cisco Employee

    Hi there, thank you for your review. Cisco does actually have a new-employee orientation, I went through it myself! In addition to the website HR offers many other resources, including a hotline for... More


  5. Helpful (1)

    "Great for blue badges - not for red badges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Manager in Research Triangle Park, NC
    Current Contractor - Project Manager in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Cisco Systems as a contractor (More than a year)

    Pros

    Flexible, casual workplace - good people to work with especially in IT. Cafeteria food is very good; facilities well maintained. Remote work is possible depending on your manager.

    Cons

    Red badges are treated as computers - they are not allowed to go to events. Cisco is in a flurry of buying/acquiring so they want their 'new' employees to know how great it is to work there. Posters, digital signage, emails, intranet articles all tell about events, time off for charitable work, conferences for career advancement, etc. are in your face all day. The "no red badges allowed" is always implied. There is also a fairly strict policy of red badges being on site, not allowed to work at home/remote. Fortunately, most managers see the folly of that.

    Advice to Management

    Almost 2/3 of your employees are contractors - and their attitude reflects greatly on the company as a whole. Employee engagement and making them advocates will increase your profit greatly. Explain better why you're laying off employees and closing programs while reporting record-breaking profits along with spending billions on acquisitions. Other global corporations have done the same - and because of the rapid buying frenzy, ended up with their stock in the toilet.


  6. Helpful (8)

    "Just ugh. Really again with the layoffs???"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Research Triangle Park, NC
    Current Employee - Program Manager in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cisco Systems full-time (More than 10 years)

    Pros

    The people are in general great. It's nice to say you work for Cisco.

    Cons

    Layoffs again and again and again, and they do it so poorly! You'd think after 6 or 7 years straight they'd have the process figured out by now, which is endemic and illustrative of so many failures within the company. Renewed focus on laying off more senior employees to replace them with cheaper less seasoned college hires. No stock. No real growth.

    Advice to Management

    Get your stuff together already! I have no idea how such a profitable company treats employees so poorly!

    Cisco Systems Response

    Jun 17, 2016 – Cisco Employee

    I'm sorry about your experience. We dislike laying off employees just as much as anyone, and are working on our strategy to fix the problem.


  7. Helpful (3)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Research Triangle Park, NC
    Former Employee - Anonymous Employee in Research Triangle Park, NC
    Neutral Outlook
    No opinion of CEO

    I worked at Cisco Systems full-time

    Pros

    Great work from anywhere anytime to get stuff done depending on your organization. Many smart people still left..

    Cons

    Standard benefits and pay at 50-70% industry. Yearly stack and shank the 40 and over or senior grade 10-12 is bad for business and for those effected and left to fend off the LR for another year while Director level and above do the slef preservation dance.

    Advice to Management

    File 13 the stack and shank over hire over fire. Everyone else with good business acumen has why haven't you?!?! It's just bad for business with no benefit and is not a motivator to innovate and move faster..

  8. Helpful (1)

    "Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Research Triangle Park, NC
    Former Employee - Anonymous Employee in Research Triangle Park, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Was once a great company when I started. I call this Cisco 1.0. A lot of momentum and product is very sticky. Powerful company that owns their partner community. Some very good people

    Cons

    Many of the managers think their customer is their boss. They sell up and forget that the real Big C customer can fire them instantly unlike the managers who don't have real Big C customers. They missed two huge transitions, cloud and virtualization. ACI is an attempt to put the cat back into the proprietary bag similar to IBM with Micro Channel. Customers do not want lock in and also want quicker feature delivery which means software.

    Advice to Management

    Get out, get down in the trenches and talk to the people who are on the front lines. Encourage them to be honest and don't punish. Tell all managers that if you don't have a Big C customer you support directly your Little C customer is then most important. Your boss is not your customer, he will watch how you support you big C or little C customer and reward you accordingly. Without this approach you are quickly heading to the same result as IBM. I saw that movie as well and it didn't end well.


  9. Helpful (4)

    "Working for the GDC is like working in an IT Sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Consulting Engineer in Research Triangle Park, NC
    Former Employee - Network Consulting Engineer in Research Triangle Park, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cisco Systems full-time (More than 3 years)

    Pros

    -The floor is air conditioned.
    -There's free coffee in the break room.
    -It gives you the opportunity to move to better departments within Cisco that treat there employees very well.

    Cons

    -They don't pay for their own certifications anymore, with the exception of the CCIE certifications.
    -Despite not paying for certifications the GDC still requires that you earn those certifications.
    -Don't ever expect to get raises or promotions. Cisco just had the best quarter they've had in years and no RTP GDC employees received raises due to budget constraints.
    -Despite the lack of raises and promotions your manager will expect that you perform like the salary grade above you is supposed to perform.
    -If you work hard you will be placed in a "queue," which is the GDC's way of retaining experienced employees for as long as they possibly can while they train new hires to replace them.


  10. Helpful (2)

    "Lot of work needs to happen to turn the place around..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Research Triangle Park, NC
    Current Employee - Software Engineer in Research Triangle Park, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cisco Systems full-time (More than 8 years)

    Pros

    Large company benefits... You have a good choices for benefits, stock options. Flexibility in schedule and some really great people that work there.

    Cons

    Cost cutting is the primary focus. Once your in growth is hard. Was high performer year after year with no growth opportunities. Completely changed orgs, same high performance no opportunities to grow. So much cost cutting culture isn't the same as it use to be. Was a great company...

    Advice to Management

    Focus on the employees again, all the great people are leaving. You continue to let this happen you won't be able to keep the folks you want to.


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