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Citadel Credit Union

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Citadel Credit Union

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Citadel Credit Union Reviews

Updated Apr 22, 2022

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Found 95 of over 95 reviews

4.1
86%
Recommend to a Friend
99%
Approve of CEO
Citadel Credit Union President & CEO Jeff March
Jeff March
46 Ratings

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Top Review Highlights by Sentiment

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Cons
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 3 years

    Amazing organization with a deep respect for its employees

    Apr 8, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very committed to employees' success and well-being.

    Cons

    No concerns about Citadel's performance.

    Be the first to find this review helpful
  2. 3.0
    Former Employee

    Eh

    Apr 22, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    some people are cool, but managers suck

    Cons

    Managers are a clan, its not fun

    Be the first to find this review helpful

    Citadel Credit Union Response

    HR Consultant

    Thank you for sharing your feedback. At Citadel we strive to create a positive and inclusive working environment where employees feel they’re valued, treated fairly and respected. If you have concerns, we encourage you to contact a member of Human Resources and provide further feedback.

  3. 1.0
    Former Employee, more than 3 years

    Avoid LLD & Marketing

    Apr 6, 2022 - Multimedia Producer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some nice people work at this company. Salary is fair. HR Dept. is second to none and the Executives are friendly and approachable.

    Cons

    LLD is lead by person who doesn't protect the Team. He's obnoxious and refuses to listen even when you tell him exactly what's needed. The Marketing Department will throw you under the bus to save their butts.

    2 people found this review helpful
  4. 5.0
    Current Employee

    Great

    Feb 2, 2022 - Customer Service Representative in Pottstown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for.

    Cons

    It can be hard to advance career

    Be the first to find this review helpful
  5. 5.0
    Former Employee, less than 1 year

    Nice place

    Jan 12, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome place to work for

    Cons

    Nothing that I can think of

    Be the first to find this review helpful
  6. 5.0
    Current Employee, more than 10 years

    Review

    Dec 29, 2021 - Marketing in Exton, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to start a career in banking

    Cons

    Benefits could use some updating

    Be the first to find this review helpful
  7. 3.0
    Current Employee

    It's fine

    Jan 12, 2022 - Mortgage Loan Processor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent company, managers need a bit of work but overall it could be worse. Health insurance benefits are awful.

    Cons

    Unrealistic expectations of how dedicated a person will be to a job

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Current Employee, less than 1 year

    SFSR Chester County

    Oct 31, 2021 - SFSR in Exton, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Tight knit team. Flexible with hours. Good online help resources.

    Cons

    Back office at times can be curt.

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Current Employee

    Love it great place to wor

    Sep 25, 2021 - Senior Financial Services Representative in Exton, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Couldn’t be more happy it’s about amazing company that takes care of employees

    Cons

    Hours can be very long

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 5 years

    Citadel Federal Credit Union is a Good Place to Work

    Sep 9, 2021 - MOrtgage Loan Originator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Job security Advancement Positive Atmosphere Good consumer banking products

    Cons

    Lack of training Not sales oriented

    Continue reading
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Viewing 1 - 10 of 95 Reviews

Citadel Credit Union Reviews FAQs

Citadel Credit Union has an overall rating of 4.1 out of 5, based on over 95 reviews left anonymously by employees. 86% of employees would recommend working at Citadel Credit Union to a friend and 63% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 7% over the last 12 months.

86% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Citadel Credit Union 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Citadel Credit Union to be coworkers, compensation, benefits and the cons to be culture, management, career development.

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Established in 1937, Citadel is a not-for-profit credit union built on the unshakeable promise to serve those who work every day to build a...More

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Citadel Credit Union Photos

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Citadel Credit Union photo of: “To be recognized as number one in the nation for providing valuable products to our customers is the greatest honor we could imagine.” -Jeff March, President and CEO, Citadel
Citadel Credit Union photo of: Citadel Team supporting Breast Cancer Awareness Month.
Citadel Credit Union photo of: Our softball team playing in the championship series!
Citadel Credit Union photo of: We celebrated National Intern Day with an ice cream social.
Citadel Credit Union photo of: Citadel presented Good Works with a $10,000 check.
Citadel Credit Union photo of: Citadel donated over 200 backpacks and supplies to help Coatesville area preschool students.
Citadel Credit Union photo of: Citadel was top contributor of the 2019 Better Together PB&J Drive.
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