Citadel Credit Union Reviews
Updated Apr 22, 2022
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Contract
- Intern
- Freelance
- Full-time
- Part-time
- Worldwide
- United States - All Cities
- - New Jersey
- - Northern Mariana Islands
- - Alabama
- - Idaho
- - Utah
- - Illinois
- - Virginia
- - Missouri
- - New York State
- - Wisconsin
- - Arizona
- - Alaska
- - Michigan
- - Guam
- - Montana
- - Maine
- - Nebraska
- - Oklahoma
- - Kentucky
- - New Mexico
- - District of Columbia
- - Federated States of Micronesia
- - Wyoming
- - North Carolina
- - Texas
- - Hawaii
- - South Dakota
- - Mississippi
- - American Samoa
- - Puerto Rico
- - Vermont
- - Minnesota
- - Arkansas
- - West Virginia
- - Tennessee
- - Indiana
- - Ohio
- - California
- - New Hampshire
- - Colorado
- - Virgin Islands
- - Connecticut
- - Palau
- - Iowa
- - Nevada
- - Louisiana
- - Washington State
- - Kansas
- - Rhode Island
- - Oregon
- - Pennsylvania
- - Maryland
- - Florida
- - Massachusetts
- - South Carolina
- - Georgia
- - North Dakota
- - Delaware
- - Remote
- Canada - All Cities
- - Alberta
- - British Columbia
- - Manitoba
- - New Brunswick
- - Newfoundland and Labrador
- - Nova Scotia
- - Ontario
- - Prince Edward Island
- - Quebec
- - Saskatchewan
- - Yukon
- - Northwest Territories
- - Nunavut
- - Remote
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 95 of over 95 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Top Review Highlights by Sentiment
- Current Employee, more than 3 years★★★★★
Pros
Very committed to employees' success and well-being.
Cons
No concerns about Citadel's performance.
- Former Employee★★★★★
Pros
some people are cool, but managers suck
Cons
Managers are a clan, its not fun
Thank you for sharing your feedback. At Citadel we strive to create a positive and inclusive working environment where employees feel they’re valued, treated fairly and respected. If you have concerns, we encourage you to contact a member of Human Resources and provide further feedback.
- Former Employee, more than 3 years★★★★★
Pros
Some nice people work at this company. Salary is fair. HR Dept. is second to none and the Executives are friendly and approachable.
Cons
LLD is lead by person who doesn't protect the Team. He's obnoxious and refuses to listen even when you tell him exactly what's needed. The Marketing Department will throw you under the bus to save their butts.
- Current Employee★★★★★
Pros
Great company to work for.
Cons
It can be hard to advance career
- Former Employee, less than 1 year★★★★★
Pros
Awesome place to work for
Cons
Nothing that I can think of
- Current Employee, more than 10 years★★★★★
Pros
Great place to start a career in banking
Cons
Benefits could use some updating
- Current Employee★★★★★
Pros
Decent company, managers need a bit of work but overall it could be worse. Health insurance benefits are awful.
Cons
Unrealistic expectations of how dedicated a person will be to a job
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Tight knit team. Flexible with hours. Good online help resources.
Cons
Back office at times can be curt.
Continue reading - Current Employee★★★★★
Pros
Couldn’t be more happy it’s about amazing company that takes care of employees
Cons
Hours can be very long
- Current Employee, more than 5 years★★★★★
Pros
Job security Advancement Positive Atmosphere Good consumer banking products
Cons
Lack of training Not sales oriented
Continue reading
Citadel Credit Union Reviews FAQs
Citadel Credit Union has an overall rating of 4.1 out of 5, based on over 95 reviews left anonymously by employees. 86% of employees would recommend working at Citadel Credit Union to a friend and 63% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
86% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Citadel Credit Union 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Citadel Credit Union to be coworkers, compensation, benefits and the cons to be culture, management, career development.
Popular Careers with Citadel Credit Union Job Seekers
Work at Citadel Credit Union? Share Your Experiences

Citadel Credit Union
Citadel Credit Union Careers

Established in 1937, Citadel is a not-for-profit credit union built on the unshakeable promise to serve those who work every day to build a... – More
Citadel Credit Union Response
HR Consultant