Citco Reviews in Toronto, ON | Glassdoor

Citco Toronto Reviews

Updated March 1, 2017
115 reviews

Filter

Filter

Toronto, ON, Canada Area (Canada)

2.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Christopher Smeets
11 Ratings

115 Employee Reviews

Sort: Popular Rating Date

Pros
  • Good employee benefits (free beer after work) (in 54 reviews)

  • Work life balance/ great compensation dental care (in 23 reviews)

Cons
  • Do you like working long long hours (in 97 reviews)

  • Do you like not having any work / life balance (in 37 reviews)

More Pros and Cons

  1. Helpful (1)

    "UNBIASED REVIEW"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    working with wide range of people from different nationalities. Great learning experience. Good benefits.

    Cons

    Commute time to downtown Toronto from urban areas was long. Not very good bonuses. Not enough promotion from within.

    Advice to Management

    Would be great if some employees can work from home sometimes.

    Citco Response

    Jan 24, 2017 – Director, Retention Lead

    Dear Former Colleague - thanks for your balanced review. The Toronto office like most of Citco's offices are filled with a diverse population of talented professionals. Many believe that such ... More


  2. Helpful (6)

    "Do you like stress? Do you like pressure?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Toronto, ON (Canada)
    Current Employee - Supervisor in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Citco full-time (More than 3 years)

    Pros

    Free beer. Free drinks. Free meals for overtime. Free cab rides home for overtime.

    Cons

    Do you like pressure? Do you like stress? Do you like working long long hours? Do you like not having any work / life balance? Come work at Citco. Do you like management that piles difficult work on you, wants it all done yesterday and then acts baffled if you can't remember 1 out of the 7421 things they told you do recently? Come work at Citco. Do you like looking over rows and rows of cubicles and seeing miserable, exhausted, nerve-shattered and frustrated faces? Come work at Citco.

    Advice to Management

    Hire more staff to handle workloads appropriately. An entire office of employees working 50-60 hour weeks as the norm does not make for a productive or good workplace.

    Citco Response

    Mar 8, 2017 – Director, Retention Lead

    Dear Colleague - the first quarter of the year is certainly one of our busiest seasons at Citco and we are mindful of the commitment our staff makes through these several months of long hours, tight ... More


  3. "P&L Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Citco (More than a year)

    Pros

    Good place to start
    Friendly people

    Cons

    Low pay
    Long hours
    Lack of management skills
    Team structure with in department isn't balanced

    Advice to Management

    Work to retain employees

    Citco Response

    Jan 24, 2017 – Director, Retention Lead

    Dear Colleague - many thanks for your positive and constructive comments. I would just take a moment to clarify that our compensation practices are designed to pay a competitive rate in all our ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Stay away, there is better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investor Relations in Toronto, ON (Canada)
    Former Employee - Investor Relations in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citco full-time (More than 3 years)

    Pros

    Benefits package is honestly one of the best benefits packages I've seen in the industry.

    Cons

    The sea of empty desks is a perfect reflection of the current situation over at Citco, specifically the Toronto office. Most teams are severely understaffed and as a result are frustrated with the long, excruciating hours (12-15 hour shifts) they have to put in on a regular basis. it is also looked down upon if you do not want to put in the hours as some management expect you to always put aside your personal life. The inability for upper management to act on the painfully obvious issues that plague this office is the reason why turnover rates have been uncontrollable as of late. There is absolutely no retention policy in place as Citco ultimately plans on shifting operations overseas where the labour is cheaper. Citco has already shut down a whole department at the Toronto office in 2016 and moved its operations over to an Asian country in the western pacific.

    If you are looking for opportunities, I would advise you to stay away from Citco in its current state if you value a work/life balance. Before joining this company, I urge you to please look up some current employees on Linkedin and have a chat with them to verify everything I've said.

    Advice to Management

    Do whatever you can to retain the remaining employees if you want to keep up with the expected level of service to your clients. Most the remaining employees there I've spoken to are already looking to move on to other opportunities.

    Citco Response

    Feb 21, 2017 – Director, Retention Lead

    Dear Former Colleague - I appreciate you taking time to leave some feedback. We understand that it can be tough to see jobs moved from one office to another resulting in some empty seats for a time ... More


  6. Helpful (4)

    "It ok to get experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    Pros

    Free Beer; and get to work on hedge funds. Great for new grads

    Cons

    Smart folks leave or gets away

    Citco Response

    Jan 26, 2017 – Director, Retention Lead

    Dear Anonymous - I always chuckle when i see the "free beer" comment. This must be surprising for some, but actually it's no big deal, and handled so responsibly by staff; just one of our many free ... More


  7. Helpful (1)

    "Very disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Test Analyst in Toronto, ON (Canada)
    Former Employee - QA Test Analyst in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citco (More than 3 years)

    Pros

    Nice team to deal with globally.
    Test a highly complex system.
    Nice team members.
    Global company.
    Learned some complex calculations.

    Cons

    No training for QA / test staff! It appears training only takes place for business teams only! They say online training is available! Again this is only for the business! Soft skill training, does not count as training for QA teams! HR tell you it's up to your team to train you! That ok but never once did I get training on any IT technical support. No IT training exists throughout citco.. they do not have IT trainers and do not seem to invest in IT training!

    Advice to Management

    Do not see test teams as a cost!! Without us your systems will have so many bugs! Pay proper bonuses and pay rises! No real future for QA / UAT teams outside of Manila

    Citco Response

    Feb 21, 2017 – Director, Retention Lead

    Dear Former Colleague - Thank you for taking the time to give us some feedback. Appreciate that you started out identifying some of the positives of your work experience which are certainly ... More


  8. Helpful (3)

    "Fund Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Accountant in Toronto, ON (Canada)
    Current Employee - Fund Accountant in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Citco full-time (More than 3 years)

    Pros

    > Casual dress code
    > Routine work
    > Ability to meet a good bunch of people (at least used to)
    >FS's can become SFA's in about 3 yrs

    Cons

    > Very slow career progression (3 yrs to become senior fund accountant)
    > Company culture values productivity over everything else, ZERO care for employee satisfaction
    > With new system improvements, and ability to move jobs to Asia, they really don't care about Toronto staff in the next few years company will shrink
    > An attitude of lying and making you chase promotions for years is common practice

    Advice to Management

    At least GET feedback from employees even if everyone knows you will not address any issues.

    Citco Response

    Jan 17, 2017 – Director, Retention Lead

    Dear Colleague - We appreciate you taking time to write a review - but want to take this opportunity to clarify some information around your impressions. Actually a more accurate average timeframe ... More


  9. Helpful (6)

    "No balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investor Relations in Toronto, ON (Canada)
    Former Employee - Investor Relations in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citco full-time (More than a year)

    Pros

    The actual work itself is fairly easy regardless of high stress levels and heavy workload.

    I made a good friend or two.

    Stocked up on free juices and pop.

    Nice private washrooms.

    Learned how not to act as a manager.

    Cons

    Where do I start ? First off had no real training from my manager. Basically learned everything on my own. My team was extremely short staffed (obviously everyone wanted to leave) the manager I had was rude, he didn't know what he was doing. This manager would tell me one thing and then go back on what he said when he realized that he was doing things wrong.

    The work is highly repetitive.

    Manager lacked communication skills.

    The hours were extremely long, and not worth it.

    NO WORK/LIFE BALANCE !!!

    I love a challenge and I do well under stress but this was something else the stress was unnecessary.

    Most days I would leave at 7pm be too tired and drained, due to dealing with Unclear demands from my manager, to even enjoy spending time with my family and go to the gym. Sure they give you high hopes when you get hired making you think that they want you to have a nice balance between work and personal life but they don't even give you time to enjoy your personal life. You may get your gym membership covered but you won't be able to use it unless you want to compromise sleep. Lack of sleep is greater risk of mistakes and everyone knows that when you make even one mistake even if your work is mistake free 99% of the time they will right away come down hard on you for it.

    Managers do not show leadership they only "guide" you when you make a mistake and I really wouldn't call it guiding since they only give you sh*t for making that one tiny mistake. they never give you recognition for having mistake free work 99% of the time. We're humans not computers mistakes can happen that's why managers are supposed to then look over our work and SHOW us how to ensure perfection every time.

    Advice to Management

    Get better training.

    Stop defending yourselves when there are several people stating the same problems over and over and over and over again. Fix Them.

    Citco Response

    Dec 16, 2016 – Director, Retention Lead

    Dear Colleague - I appreciate your feedback and it's regretful to see that you are not fully enjoying your team and work experience. When there is strong team spirit and a strong manager, I have seen ... More


  10. Helpful (4)

    "Investor Relations Specialist"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Citco full-time (More than a year)

    Pros

    Good learning experience for new grads

    Cons

    Lack of management support, a lot of pressure/stress, long hours, horrible email system, poor internal controls, very risky

    Citco Response

    Dec 13, 2016 – Director, Retention Lead

    Dear Anonymous - In addition to being a good place to start your career - Citco is a great place to grow your career. Citco offers grads and seasoned professionals a broad exposure to complex ... More


  11. Helpful (3)

    "Profit and Loss Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    Pros

    Good standard benefits and location

    Cons

    Company culture is not good. People are not friendly. It's very clicky.

    Citco Response

    Nov 17, 2016 – Director, Retention Lead

    Dear Former Employee - thanks for taking time to provide some feedback. We're glad to hear our benefits and office locations are viewed favorably. Unfortunate to hear your perceptions on culture ... More



Showing 115 of 551 reviews
Reset Filters