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Citi Operations Analyst Reviews

Updated January 18, 2018
74 reviews

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Operations Analyst

2.9
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Citi Chief Executive Officer, Citigroup Michael Corbat
Michael Corbat
33 Ratings

Employee Reviews

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Pros
  • work life balance by allowing employees to work from home minimum one day a week (in 653 reviews)

  • Work from home facilities provided to employees (in 242 reviews)

Cons
More Pros and Cons

  1. "Global Company but lackluster site"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations Analyst in Hartford, CT
    Former Employee - Business Operations Analyst in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citi full-time (More than 3 years)

    Pros

    Great health benefits and challenging work assignments.

    Cons

    Significantly underpaid, limited upward mobility. Citi at larger campuses like NYC andTampa seem to be great, but it's not the same for smaller sites like Hartford.

    Advice to Management

    Challenging work, but treat your employees fairly through meritocracy and without blatant favoritism. Do not overwork them, yet underpay them.


  2. "operations support 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Columbus, OH
    Former Employee - Operations Analyst in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citi full-time (More than 3 years)

    Pros

    none. DONT CARE ABOUT PEOPLE

    Cons

    inhumane. Treat people with no respect

    Advice to Management

    Work with people as family

  3. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Tampa, FL
    Current Employee - Operations Analyst in Tampa, FL

    I have been working at Citi full-time (More than a year)

    Pros

    Great employees with great facilities and resources.

    Cons

    Terrible management and horrible culture.


  4. "Good Company But Sub-par Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Hagerstown, MD
    Current Employee - Operations Analyst in Hagerstown, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 8 years)

    Pros

    Great Benefits
    Career Advancement Opportunities
    Onsite Day Care

    Cons

    Mangers do not communicate effectively
    Favoritism
    Unfair treatment

    Advice to Management

    Please stop dwelling on the small details and focus on improving communication. Learn to take and apply feedback.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Charlotte, NC
    Current Employee - Operations Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, objective driven with less pressure environment. Advancement opportunities and flexible working hours depending on department

    Cons

    Many processes still in infant stage prompting conflicting priorities

    Advice to Management

    Continuously lay out a more plausible way of achieving objectives.


  6. "Mehhh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AML Operations Analyst II in Delray Beach, FL
    Current Employee - AML Operations Analyst II in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citi full-time (More than a year)

    Pros

    Good co workers and work/life balance. Great benefits

    Cons

    Terrible compensation that is not comparable to other companies in the area.

    Advice to Management

    Raise salaries


  7. Helpful (2)

    "Gain experience then go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Analyst in Fort Mill, SC
    Current Employee - Operational Risk Analyst in Fort Mill, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 3 years)

    Pros

    The flexibility within the organization is good. You can pretty much come and go as you please as long as your work gets done. They also offer good benefits.

    Cons

    It's a revolving door. There is no direction and no structure. The pay is also very low for this industry and market.

  8. "Good Entry Level Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Tampa, FL
    Current Employee - Operations Analyst in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Citi full-time (More than a year)

    Pros

    Job Security and multiple horizontal moves available to gain experience for upward mobility.

    Cons

    Repetitive job functions, Lacking up to date technology for such a large corporation.

    Advice to Management

    More motivation for upward movement


  9. Helpful (1)

    "Lots of work, great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operational Risk Analyst in Fort Mill, SC
    Former Employee - Operational Risk Analyst in Fort Mill, SC
    Recommends
    Neutral Outlook

    I worked at Citi full-time (More than a year)

    Pros

    A great place to add to your resume, not to make a carreer of.

    Cons

    An analyst enviroment being turned into a call center specialist type

    Advice to Management

    Try to retain talent.


  10. Helpful (1)

    "Derivative Margin Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Margin Operations Analyst in Clarence Center, NY
    Current Employee - Margin Operations Analyst in Clarence Center, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Citi (More than a year)

    Pros

    Benefits, location, holidays, internal openings

    Cons

    Work load, turnover, management is out of touch