Citi Reviews | Glassdoor

Citi Reviews

Updated March 26, 2017
6,443 reviews

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3.5
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Citi Chief Executive Officer, Citigroup Michael Corbat
Michael Corbat
1,901 Ratings

6,443 Employee Reviews

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  1. Featured Review

    Helpful (21)

    "Credit Card Transactions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in Dallas, TX
    Former Employee - Machine Operator in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Citi (More than 3 years)

    Pros

    Flexible hours. Frequent breaks. Awesome managers who really care. Great benefits. Company cares for its employees. Cross-training is encouraged. 3 shifts

    Cons

    Not a lot of mobility within the embossing department due to being a small department. When one wants to move around.

    Advice to Management

    Help and encourage your employees to move up.

    Citi Response

    Jul 27, 2016 – Global Recruitment VP

    This is great feedback - we are so excited to hear that you have developed such a great relationship with your manager. At Citi, you can have multiple careers without ever leaving the company. We ... More


  2. Helpful (2)

    "Great work/life balance and professional peer group of executives."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Senior Manager in Dallas, TX
    Current Employee - Recovery Senior Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 8 years)

    Pros

    Flexible on allowing you to run your life and profession simultaneously. Emphasis on saving your sanity rather overwhelm you with arbitrary deadlines

    Cons

    Lower market pay. Constantly changing culture and social some managers who expect you to do work for them while taking complete credit

    Advice to Management

    Make friends in sr leadership and work hard


  3. Helpful (1)

    "Digital Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Program Manager in Jacksonville, FL
    Current Employee - Digital Program Manager in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Citi full-time (More than a year)

    Pros

    The ability to work on a global scale

    Cons

    Organizational ambiguity creates confusion about who should be doing what

    Advice to Management

    Figure out who owns what


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Need to improve mid-level manager evaluatioin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 10 years)

    Pros

    Flexible work arrangement - many people can work from home or have flexible working hours. A true global company with colleagues available around the clock - Citi never sleeps!

    Cons

    Some mid-level managers are not on par of the competence level.

    Advice to Management

    Have a more robust evaluation process for mid-level managers.


  6. Helpful (1)

    "Loan Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Credit Specialist in Jacksonville, FL
    Former Employee - Senior Credit Specialist in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citi full-time (More than a year)

    Pros

    Very nice facility with on campus daycare and cafeteria. Always has on-campus events. Very helpful when trying to move up.

    Cons

    Far from inner city. Traffic. Management was one-sided.

    Advice to Management

    provide more opportunities


  7. Helpful (2)

    "Citi Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Vice President - Technology in New York, NY
    Current Employee - Vice President - Technology in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 10 years)

    Pros

    - Full-time Work from Home.
    - Boss who means it when he says "I don't care where you work from as long as you get the job done."
    - Company 401k match is dollar for dollar up to 6% of your salary.

    Cons

    - 50% of employees have been here less than 5 years.
    - After promotion to VP 10 years ago, no rasies come with "lateral" moves at VP level. The only way to get more money is to get promoted to SVP or leave and come back.
    Mgmt has no qualms about bringing in people with less experience and paying them significanly more than people already doing that role.
    - Pension plan was dropped in 2009. Former colleague stated that "One year at Prudential and my pension was more than 10 years at Citi."
    - No matter what you do your raise and bonus are tied to the old collegial review. No matter what you've done if someone else does a better job of presenting his / her employees cases, then you lose. It's one of those places where if they don't like you and you mange to walk on water the response will be "Yea, but you can't swim!"
    - Stuck at bottom of VP scale, only stair-step raises, even after receiving exceptional ratings.

    Advice to Management

    Stop looking at your internal employees the way George Steinbrenner looked at his own free agents. Pay you current employees on par with what you're willing to bring in outsiders. Provide pay increases for lateral moves.


  8. "Employment Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citi full-time

    Pros

    Good technology and excellent employee benefits

    Cons

    Underpaid and there are some management members that are backstabbing


  9. "Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Senior Manager in Irving, TX
    Current Employee - Operational Risk Senior Manager in Irving, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 10 years)

    Pros

    Good company to work for.

    Cons

    To many changes in leadership.


  10. Helpful (1)

    "Great Benefits, Awesome CoWorkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Meridian, ID
    Former Employee - Anonymous Employee in Meridian, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citi full-time (More than 10 years)

    Pros

    Great benefit from day one. Decent pay. My managers were always willing to help me find a great work life balance. My co-workers​ were awesome and I made many great friends.

    Cons

    The nature of the job can be difficult. I mean let's face it, customers dunt call their credit card to tell you how happy they are, so dealing with many types of angry customers all day can wear you down.

    Advice to Management

    Focus less on handle time metrics and now on customer service and training.


  11. Helpful (1)

    "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Boston, MA
    Current Employee - Licensed Personal Banker in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 3 years)

    Pros

    Vacation time, salary, employees, location

    Cons

    no personal life, hard to get vacation time when you ask months in advance



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