Citi Reviews | Glassdoor

Citi Reviews

Updated June 25, 2017
6,939 reviews

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Full-time Part-time

3.5
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Citi Chief Executive Officer, Citigroup Michael Corbat
Michael Corbat
2,159 Ratings

6,939 Employee Reviews

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  1. Featured Review

    Helpful (26)

    "Credit Card Transactions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in Dallas, TX
    Former Employee - Machine Operator in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Citi (More than 3 years)

    Pros

    Flexible hours. Frequent breaks. Awesome managers who really care. Great benefits. Company cares for its employees. Cross-training is encouraged. 3 shifts

    Cons

    Not a lot of mobility within the embossing department due to being a small department. When one wants to move around.

    Advice to Management

    Help and encourage your employees to move up.

    Citi Response

    Jul 27, 2016 – Global Recruitment VP

    This is great feedback - we are so excited to hear that you have developed such a great relationship with your manager. At Citi, you can have multiple careers without ever leaving the company. We ... More


  2. "Overall this is a great company to work for and if given the chance I would go back"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends

    Pros

    Large corporation with a small company feel. Since the company has different divisions and they allow then to run pretty autonomous.
    Great benefits package. Their benefits package is all inclusive that you do not see anymore. They have the regular stuff along with dissability, 401k with matching along with supplemental retirement.
    Willing to look at different options and ways of doing things
    Employee and community concious, they provide avenues for you to support local causes with their sponsorship. Donations taken out pre-tax and company matching.

    Cons

    Large Corporation so they can move slow on changing to new technologies.
    Decisions can be handed down without looking at the impact on actual production at a lower level.

    Advice to Management

    Work with the actual people that will be using a tool to see if it makes sense. More open communication with the parties that decisions will be affecting.


  3. Helpful (2)

    "CitiCorp, Fading Giant"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Melville, NY
    Current Employee - Senior Project Manager in Melville, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    if not affected by cutbacks, it's a job. systems, programs and rules are set up to make it a place to grow and achieve but rank and file management are too dis-attached, watching the price of their stock to worry about day to deliverable or quality of the work or product provided (should go in downsides, I guess)

    Cons

    too clannish, not as professional as other global financial services firms. my world, mainly 20 years in plus, you are more at mercy of direct managers and his (my world was not at all female-friendly) peers than at many other similar firms. little interest in outside best practices or knowledge

    Advice to Management

    implement some of the lip service about how valuable staff is


  4. "Citigroup: Nice place, if you can keep your job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First-Year Analyst in New York, NY
    Current Employee - First-Year Analyst in New York, NY
    Recommends
    Approves of CEO

    Pros

    Good brand name for someone looking to build a resume. The program is similar to others at other large investment banks. Training was very good and amid the most comprehensive on the street. I like the people I work with but that's one very small sample of the company.

    Cons

    LARGE, downsizing is ongoing so morale is not great. I am not really affected by the "largeness" since I am pretty much lowest on the totem pole and don't have to make requests to higher management, etc. but I can see my superiors are frustrated. It sometimes takes a long time for things to get done.

    Advice to Management

    Stop buying subprime mortgages!


  5. "excellent workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Approves of CEO

    Pros

    challenging work environment, don't get bored.

    Cons

    pay could be better than it is.

    Advice to Management

    break up the bank


  6. "Uninspiring, ineffective tech department"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Belfast, Northern Ireland (UK)
    Former Employee - IT Analyst in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    No opinion of CEO

    Pros

    It's a large broker dealer institution, giving you exposure to world capital markets. There is a large spend on Tech in general, and the size of the department ensures you have access to new technology that would not be seen in smaller IT environments. Training courses are provided, something which not all companies take seriously. The wide variety of projects you work on means simultaneously working on a variety of technologies. You will come out of a job with them with new buzzwords on your CV. Opportunities for moving business product area in some cases. Large degree of independece in how you complete your work.

    Cons

    Poor morale, poor tech architecture, management not aligned with staff, frequent project change, High project failure rate, high staff turnover, low pay in Investment Banking IT terms. Management change their duties and structure frequently, giving the impression of a lot of office politics. This impacts on the importance of projects, which can change with little or no input from developers in the project itself. Disparate systems is also a negative in that you tend to be constantly firefighting old/existing systems instead of concentrating on greenfield development. The pay, even on promotion, is not reflective of the extra hours/weekends put in to the job. It is not even higher than inflation.

    Advice to Management

    Simplify the tech process in all areas, whether audit, deployment, integration and complexity reduction. On promotion substantially higher salaries should be paid out.


  7. Helpful (1)

    "Citigroup"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Boston, MA
    Current Employee - Vice President in Boston, MA
    Disapproves of CEO

    Pros

    There is excellent in-house training resources...as long as one takes the initiative to look for them. Management pays more than lip service to the option of telecommuting and flexible work options, which is nice.

    Cons

    Let's be honest, it's a little embarrassing to have to admit that I work at this train wreck of a company! In addition, the company is such a behemoth, that everything is so stratified and separated, which makes for an abundance of red tape. There is a lengthy conference call for even the most innocuous of matters.
    The benefits and pay scales are paltry in comparison to similar financial services firms.

    Advice to Management

    Although I don't agree with the way the company is run, I don't have any advice per se.


  8. "big company, no recognition"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director
    Current Employee - Managing Director
    Recommends
    Disapproves of CEO

    Pros

    big company with less responsibility

    Cons

    no recognition, no risk taking

    Advice to Management

    give more freedom


  9. "Good Company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Manager in Los Angeles, CA
    Current Employee - Cash Manager in Los Angeles, CA
    Recommends
    No opinion of CEO

    Pros

    Competitive salaries, benefits and relocation posibilities

    Cons

    It's hard to get promotions in this times.

    Advice to Management

    Promote within.


  10. Helpful (2)

    "Use CitiBank because they will use you!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative III in Jacksonville, FL
    Current Employee - Account Representative III in Jacksonville, FL
    No opinion of CEO

    Pros

    Benefits. Compared to other companies in the financial sector they offer good rates for health insurance for POPs, as well as dental and especially vision.

    Cons

    The high turnover rate at Citi Cards in particular make the workplace hard to function due to the poor knowledge of new associates. Weight is put strictly on the ability to meet goals. Most of the jobs are going to India - because it makes good business sense - so don't expect job security. Moreover, the vertical structure at the bank, where managers look-up to senior managers, is a little sickening. This type of vertical structure makes it hard to give proper applauds to employees that offer good work in other areas besides what upper-management seems is the best.

    Advice to Management

    Nothing, I think they already know the problems but will never change the culture at Citibank (i.e. love of money) because they are a bank!


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