Citi Reviews | Glassdoor

Citi Reviews

Updated May 25, 2017
6,794 reviews

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6,794 Employee Reviews

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Pros
  • Upper management is great to work with and understands the need for a work life balance (in 551 reviews)

  • Flexible work arrangement - many people can work from home or have flexible working hours (in 216 reviews)

Cons
More Pros and Cons

  1. "Slow paced working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Specialist in Warren, NJ
    Former Employee - Senior Technical Specialist in Warren, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Citi full-time (More than 5 years)

    Pros

    Great work life balance, 401k and healthcare plans. Some good managers who are really good leaders and promote growth, but category of leaders is very less as compared to number of managers in Citi.

    Cons

    Offshore and consultant centric environment, promotions and full time conversions are based on relations, too many SVPs, VPs with no behavioral skills. Less opportunity if you are a tech savvy and a full time employee because all development and design related work is done by offshore. Working model is not different that any overseas consulting firm with onsite-offshore setup

    Advice to Management

    Promote growth and take the career aspiration of full time employees seriously. Offshoring looks cheap but in the long run the company ends up paying money for production support due to the code quality and the overal product developed. Good trchnologists won't stay long in such environment. Cut down the bureaucracy setup.


  2. "Very good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Wheaton, IL
    Current Employee - Bank Teller in Wheaton, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Citi part-time (Less than a year)

    Pros

    Good benefits and pays well. Great place to work. Many opportunities to grow with the company. A good place to retire.

    Cons

    Can be stressful depending on your branch location. Incompetent coworkers can be very frustrating to work with. Long hours. Some travel required


  3. "Senior Network Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citi full-time (More than 8 years)

    Pros

    Professional, team building, global, fast paced, many locations, Some flexibility depending on job role

    Cons

    High turn over at lower levels makes training those of a lower level a bit challenging , separation of levels of network support creates challenges in receiving accurate information quickly

    Advice to Management

    I have nothing to add here. This is a global company run by mostly technicians that have worked their way up over the years in the IT side of the house.


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  5. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Response Analyst in Irving, TX
    Former Employee - Response Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citi full-time (More than 10 years)

    Pros

    Great company to work for, good benefits

    Cons

    They have occasional layoffs in the company


  6. "Hard Work Pays Off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Getzville, NY
    Current Employee - Vice President in Getzville, NY
    Recommends

    I have been working at Citi full-time (More than 5 years)

    Pros

    You can truly build a career at Citi. In fact, you can have a wide spread career across several different operations/functions at just one site. You can learn something new everyday even when staying in one role. Huge opportunity for building a network. If you put the time and effort in , it will pay off. I like being challenged at work, so I would certainly recommend.

    Cons

    unfavorable work life balance for many, lots of negative attitudes. high turnover, difficult to retain SMEs at the entry and intermediate level.

    Advice to Management

    more 1:1 mentorship for staff, provide more instructor led training with more frequency. (Get people away from their computer so they actually pay attention and do not work through the trainings) hire some motivational speakers/life coaches to brighten up the outlook of the staff. Finally, be transparent about things.


  7. "Collector 3"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in Jacksonville, FL
    Current Employee - Collections Specialist in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than a year)

    Pros

    Great campus, Ability to move around, whether through promotion or departmental changes.

    Cons

    Large company with sometimes too many options.

    Advice to Management

    Keep growing and getting better!


  8. "Smart People, Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 5 years)

    Pros

    Citi offers really great benefits and has some of the smartest and most diverse people working for them. The diversity is really incredible, and they are very supportive in many ways.

    Cons

    The internal politics can be a bit much, and change is the only constant in terms of management in some areas. It's a "always on" culture, meaning, there are no bankers hours at Citi.

    Advice to Management

    Be more consistent with focus and priorities. Constant shifting takes its toll on morale.


  9. "Citi is fine"

    Star Star Star Star Star
    Former Employee - Quantitative Analyst in New York, NY
    Former Employee - Quantitative Analyst in New York, NY

    I worked at Citi full-time (More than a year)

    Pros

    Broad exposure, good training, people are relatively chill (relative to Morgan Stanley I suppose)

    Cons

    People are not as elite/smart as Goldman or Morgan Stanley

    Advice to Management

    None


  10. "Starter Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Representative in Getzville, NY
    Former Employee - Operations Representative in Getzville, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citi full-time (More than a year)

    Pros

    Citi offers lots of training opportunities, and since they are a global company there are opportunities to transfer to another location.

    Cons

    Salary was low, but I feel this was based on the region. This area is growing in lower end positions. Employees have hopes to move to the big city.

    Advice to Management

    Work with employees to improve morale, offer better structured work hours, improve benefits, as they are getting worse.


  11. Helpful (1)

    "Very hard to please, always changing with little notice."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representatives in Hagerstown, MD
    Former Employee - Customer Service Representatives in Hagerstown, MD
    No opinion of CEO

    I worked at Citi full-time (More than a year)

    Pros

    The benefits was, learning how crooked credit card companies are. Also how to manage your own person accounts to avoid the wrath.

    Cons

    The enviorment and senior staff, they make you work hard for rewards then cheat you out it. The hours with no empthay when you have kids.

    Advice to Management

    Have a heart, work the phones NOW


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