Citi Reviews | Glassdoor

Citi Reviews

Updated December 11, 2017
7,805 reviews

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  1. "Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time

    Pros

    Culture, promotions, hours, bonus, diversity

    Cons

    Hours, travel time, incentive for tellers are not great

    Advice to Management

    Engage


  2. "Fair hours with decent compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Work Life balance
    6% match in 401k

    Cons

    Technology can be a bit antiquated in some teams

  3. "The best bank to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citi full-time

    Pros

    fellow employees are like family

    Cons

    should not have left the firm

    Advice to Management

    keep up the good work


  4. "Global platform that allows you to be an intrapreneur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Miami, FL
    Former Employee - Senior Vice President in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citi (More than 8 years)

    Pros

    Ability to carve your own career path, global presence is unmatched.

    Cons

    Citi does not have its innovation agenda clear. A lot of politics involved. While it does a lot around FinTech, it does not have a clear Citi-wide strategy.


  5. "Great Place for Starting One's Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citi full-time (More than 10 years)

    Pros

    Being able to put Citigroup on your resume still has power. Citi has its feet in a wide range of services in the financial services industry. One can find an opportunity almost anywhere one's interests lie.

    Citi has a strong culture that encourages diversity at the entry level. Those with exceptional talents and skills can find opportunity here.

    Cons

    Citi once had a reputation for innovation and entrepreneurship. Since the Travelers-Citibank merger that has given way as a different corporate culture emerged from the merger and subsequent challenges. While Citi still offers a career for those who want to pursue a career in financial services, it is no longer the best place for mid- and upper-management who have built some credibility of their own but want a more aggressive, creative and entrepreneurial work environment.

    Decisions made by functional units are often made in a vacuum that supports the unit goals but are often not in sync with wider corporate goals. Decisions also are slow in coming, and corporate politics, borne of multi-layered bureaucracy, can have greater influence than basic business sense would otherwise allow.

    Opportunities for mid- and upper-level managers are questionable unless one is looking only for a relatively stable and safe environment where performance is largely gauged by how well one does what one is told.

    Managers who question, are innovative and are constantly looking at the appropriateness of how things are done will probably find the environment stultifying.

    Advice to Management

    Decisions around goals and tactics to achieve them need to assume a wider perspective and align with broader corporate goals. Rewards and recognition need to align with those as well.

    Innovation and challenging of long held shibboleths need to be encouraged over slavish, unquestioning obedience to management. The former culture that encouraged challenging of tasks and sparked new and unusual approaches to the industry that catapulted Citi into the forefront of the industry needs to be actively and seriously pursued within a venue that is both safe for the employee and encourages collaboration.


  6. "working experience and career forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Citi full-time

    Pros

    Nice coworkers and working environment

    Cons

    busy working hours and stressful


  7. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citi full-time

    Pros

    Good pay, good PTO, VTO, cares for employees- offers paid day off for volunteering

    Cons

    Long hours if you take 10 hr shifts

  8. "Trade Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citi full-time (More than 10 years)

    Pros

    Very diverse work environment, and flex work schedules

    Cons

    some benefits have been discontinued, or now cost employees

    Advice to Management

    sick leave should be accured


  9. "analyst"

    StarStarStarStarStar
    Former Employee - Analyst in New York, NY
    Former Employee - Analyst in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Citi (More than 3 years)

    Pros

    smart people with deep knowledge of the markets

    Cons

    Very client oriented to the point of influencing research objectives

    Advice to Management

    Provide better mentor programs and interrelations between different departments to enrich the company culture, eliminate the duplicative work and increase visibility.


  10. "Decent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gray, TN
    Former Employee - Customer Service Representative in Gray, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citi full-time (More than 3 years)

    Pros

    Citi prides themselves in diversity which is great. They also support the community through volunteer endeavors. They pay is a little better than average as far as Call Centers go. I worked at their call center in East Tennessee. They have consistent schedules and do not do much mandatory overtime, this resulting in good Work/home life balance. The management is decent as well, some are even great. Not all of them are great, but many are. The health Insurance is amazing!

    Cons

    The pay even though slightly better than many of the other call centers in the area, is still fairly low. The work was not fulfilling to me, it did not make me feel like I was making a difference in the world, which is important to me.

    Advice to Management

    Compensate your employees more for the very profitable work they are doing for you.


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