Citi Teller Reviews | Glassdoor

Citi Teller Reviews

Updated December 9, 2017
71 reviews

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Teller

3.7
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Citi Chief Executive Officer, Citigroup Michael Corbat
Michael Corbat
30 Ratings

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  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Leesburg, VA
    Former Employee - Teller in Leesburg, VA

    I worked at Citi full-time (More than a year)

    Pros

    Very friendly co-workers and managers

    Cons

    Insensitivity to family emergencies


  2. "Great people! Good Training but......."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in New York, NY
    Former Employee - Teller in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citi part-time (More than a year)

    Pros

    Great benefits, good training program competitive pay(relatively speaking). I meet some awesome people!

    Cons

    Customer surveys is not thorough enough to accurately depict interaction between client and teller.

    Advice to Management

    Get involved! Get to know your team, set realistic expectations for the economic climate and environment. The Eclipse system is slow which can hinder KDS scores.

  3. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Bank Teller in Arlington, VA
    Former Employee - Bank Teller in Arlington, VA

    I worked at Citi part-time (More than a year)

    Pros

    Professional environment and the branch is a busy one!

    Cons

    no cons. i didnt work there long enough to really find much cons.


  4. Helpful (1)

    "The company is good, but management is frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Union City, CA
    Current Employee - Bank Teller in Union City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi part-time (More than a year)

    Pros

    Professional environment, Good pay, Good benefits, Lots of training and coaching for improvement and success

    Cons

    Management was very discouraging and unaccommodating to employee's request for time off even with a 3 month notice!

    Advice to Management

    Please be considerate to employee's requests! We have our family life outside of work too. The branch is ALWAYS short staffed, which is fine, we don't mind working more hours. But if manager can take half day off all the time and take all the holidays and long weekends off, we deserve the few occasions that we request to be out of office as well!


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Teller in New York, NY
    Current Employee - Head Teller in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citi full-time (Less than a year)

    Pros

    Citi is a company that does and offers a lot for employees. There's things such as local discounts to zoos, museums, amusement parks and etc. as well as they're always hosting contests to give out Met Tickets to the games. This company drives people to grow within their company and actively promotes people.

    Cons

    Does too much for high customer Net Promoter Score to the point that it makes employees uncomfortable and feel fake. Too focused on Sales and forcing sales down customer throats. Offers a lot of promotions but majority of these promotions , clients don't see the additional money they were supposed to receive or etc. Puts WAY too much responsibilities on tellers. Underpays people that are promoted. Would rather pay more to inexperienced outside workers rather, than pay the loyal employees who's been in the company more. (Like currently theres a lot of incoming new part-time tellers getting paid more than full-time head tellers). Expect part timers to work full time hours for less and with no benefits. expect employees to work more than 40 hours a week , and not have a life other than Citibank.

    Advice to Management

    Be fair with pay, fight harder for their employees and appreciate the employees more. Also, be honest about promotions and take responsibility rather than letting the employees take the blame and management looking like they came in to save the day, when employees are just following Citibank rules. Also, allow for employees to go to school or continue their life outside of Citi and be more lenient with hours esp for people who are supposed to be Part-time


  6. "Part Time Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Bank Teller in New York, NY
    Former Employee - Part Time Bank Teller in New York, NY
    Doesn't Recommend

    I worked at Citi (More than a year)

    Pros

    Position fit my schedule at the time

    Cons

    Unprofessional branch manager and insufficient bank security


  7. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Diego, CA
    Current Employee - Bank Teller in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi part-time (More than a year)

    Pros

    Great benefits and work environment

    Cons

    I really have no cons

    Advice to Management

    They are doing great

  8. "Good starter job for someone with no experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Glendale, CA
    Former Employee - Teller in Glendale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citi (Less than a year)

    Pros

    Pays their tellers really well
    No high sales goals

    Cons

    Management could be a little disorganized


  9. "Bank teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Pasadena, CA
    Current Employee - Bank Teller in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi (More than a year)

    Pros

    Great experience, great company to work for and great compensation. Friendly staff, not a lot of branches in my area so the area is very tight nit and helpful.

    Cons

    Outdated operational platform, hardly any room for growth, always look to hire externally than to higher from within. Not sure why.


  10. "Can be a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Silver Lake, CA
    Current Employee - Teller in Silver Lake, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Citi part-time (More than a year)

    Pros

    The atmosphere is lighter than other brank banks (Chase)

    Cons

    Alot of turnover at the branches can happen quickly which can affect the over environment and efficiency of the branch