Citi Reviews in United Kingdom | Glassdoor

Citi UK Reviews

Updated May 4, 2017
31 reviews

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Citi Chief Executive Officer, Citigroup Michael Corbat
Michael Corbat
9 Ratings

31 Employee Reviews

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  1. Helpful (2)

    "Infrastructure analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Analyst in Belfast, Northern Ireland (UK)
    Former Employee - Infrastructure Analyst in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some benefits
    Free water
    Toilets cleaned twice daily
    Nothing more really to say

    Cons

    Work life balance is terrible
    Working environment is terrible
    Work culture is terrible
    Hard work is not rewarded in technology
    30 million cuts to technology
    Senior management only sees you as a number
    The yearly bonus is non existent don't let them full you
    Lie about possible progression to hold on to you
    Once your in it is extremely hard to get out again and move on with your career

    Advice to Management

    Reward hard workers and give people the opportunity to progress
    Train your employees


  2. Helpful (6)

    "Legal - its all downhill from day one"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Analyst in Belfast, Northern Ireland (UK)
    Former Employee - Legal Analyst in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Citi full-time (More than 3 years)

    Pros

    Looks great on your CV, if you can stick it out!

    Academies are good for a first job for graduates, very 'hand held', lengthy training

    Cons

    Awful political infighting that is impossible to ignore.
    Its very much a 'wait it out' culture, don't work too hard, it won't make a difference at end of year and will only frustrate you! This is especially evident within academies where everyone moves up at the same level, regardless of contribution.
    Due to the 'wait it out' culture, management and team leaders aren't the most suited to their positions. It always appeared to me that perhaps the decent staff got bored of hard work not being recognised and therefore left the company/moved jobs, meaning that those still there with long tenure were the ones that were content to just bide their time.
    Salaries aren't competitive. They have gotten better (early 2017) but still not competitive for the Belfast market; Citi seems to have missed the fact that they don't have a monopoly on the legal market in Belfast anymore.

    Advice to Management

    Team leaders and management need people management training, communication skills (generally) are awful.
    Reward your hard workers or you will continue to haemorrhage good staff.
    3,756,845 one to ones and team meetings a year (I'm exaggerating) won't make your staff think they are being heard if you don't follow through with what you say/ if you don't follow up with what staff raise as an issue.
    Don't forget, staff talk - you can't give the same script to every individual employee and think they won't find out that you (and two other team leaders) also told 3 other people the exact same; staff will think you don't mean what you say.

  3. Helpful (1)

    "Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Belfast, Northern Ireland (UK)
    Former Employee - Software Engineer in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citi full-time (More than 3 years)

    Pros

    nothing much really I totally wasted my 4 years of my time (2012 to 2016) , I still regret why I signed the offer back in 2012, Directors are blind and dont give ... about their staff , nothing Positive to talk about really ...

    Cons

    worst company to work for ,low wages,0% bonus for my entire period (4 Years 2012 to 2016) ,0% pay hike for my entire period ( 4 years 2012 to 2016) , management dont want developers moving from Belfast o London (High Paying Place),Tier 2 employers are treated like slaves.technology is ... just application support really not much innovation, if you are young and dynamic stay away from Citi Belfast , try to get into Citi London at least you will be on the high end salary.

    Advice to Management

    Sack all the Directors who are in London they are many useless guys on the top, worst part of my life is with Citi 2012 to 2016 , please shutdown this bank operations in Belfast and move to London or else just shutdown Citi operations in UK ,Citi sucks.


  4. Helpful (3)

    "The Worst Company I Have Ever Worked For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Belfast, Northern Ireland (UK)
    Former Employee - Operations Analyst in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citi full-time (More than a year)

    Pros

    'Citi brand' looks good on a CV

    Cons

    Low pay, long hours, lack of training, untrustworthy

    Advice to Management

    After working for 2 years in operations I decided I had no choice but to leave the company. I do like a busy environment however I was driven to destruction. The management approach Citi has is to put people against one another, survival of the fittest. Citi rank people on output and output alone. If your are processing more transactions the higher you will rank. The problem with this method is if you work an 11 hour day and take your lunch and your colleague next to you works a 12 hour day with no lunch, the essentially have 2 hours extra output each day over you. This equates to an extra 10 hours per week your competition is getting ahead. The problem with this approach is people burn out.Yes Citi 'promote health' take lunch and breaks you can't actually take them due to the competitive nature of the business and people getting ahead. A lot of people end up burnt out and stressed which results in people going off on long term sickness or leaving the company altogether, this puts strain on the staff still working as they have extra work put onto them to cover as replacement staff are not available. I would advise Citi to rethink their management strategy. Constant threats and putting people down can cause demotivation, lack of output and increase staff turnover, costing the business money.


  5. "Citi Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior .NET Developer in London, England (UK)
    Former Employee - Senior .NET Developer in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citi full-time (More than 5 years)

    Pros

    Nice culture and work/life balance. Friendly atmosphere.

    Cons

    Sometimes you dont get recognized for hard work hence and also slow career progression.

    Advice to Management

    There's a need to pay attention to "the little people". Look for schemes that will help improve people's careers and not let good people slip through the cracks (especially because of low pay or noncompetitive salaries).


  6. "A Bank that still faces challenge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in London, England (UK)
    Former Employee - Senior Vice President in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citi full-time (More than 3 years)

    Pros

    Citi has a big footprint in the UK so there are a number of internal opportunities with training available if positioned in London

    Cons

    Poor management, lack of direction, some of the management are ethically challenged and don't employ TCF fully. Lack of training unless you are based in London.

    Advice to Management

    Improve your ethical behaviours, invest in to your non London locations, they are usually left out of the corporate events and training opportunities.


  7. Helpful (3)

    "Don't work here if you are creative and aspirational"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Banking Associate in London, England (UK)
    Former Employee - Investment Banking Associate in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citi full-time (More than 5 years)

    Pros

    #You learn the nuts and bolts of business/microsoft software fairly quickly on the job which is helpful going forward
    #Exciting for a few years, then you become wiser of the work distracting politics that the place is riddled with

    Cons

    #Terrible and corrosive company culture. Highly inefficient in every way and treats employees with absolutely no respect
    #No work life balance
    #Business lines are not motivated properly, only MD level are (and they don't do any of the work!)

    Advice to Management

    #Sort out your negative culture, all of it, everywhere
    #Go back and find the personality and charisma that most of you lost a very long time ago
    #Respect the people that work for you
    #Stop treating juniors like modern day slaves, they work for you, they don't own you
    #Develop you those that work for you, getting a title promotion is not career management by the way

  8. "Very political organization, lots of red tape and time wasted on menial tasks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Development Technical Specialist in London, England (UK)
    Former Employee - Applications Development Technical Specialist in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A global brand recognized all over the world, some clever people to learn a things or two from. Potential to move to other location across the globe. Upper management is trying to change things for good

    Cons

    Hellbent on cutting cost to the point that cost increase instead.

    Example IT support outsourced to cheap location with untrained stuff leading to days of wasted time of blindly following scripts trying to fix problems. Abundant with office politics afraid to challenge superiors leading to following wrong path until too late. In the dept I worked they changed course three times in less than ten years and it looked like they got it wrong the last time two as all top management left recently.

    Another thing is they have this endless training sessions for regulatory requirements etc most of them totally irrelevant.

    Long working hours mainly due to the fact people are spread across the globe and they are not doing their jobs properly. By the time the guy in Pune had figured out the solution to your problem he/she is going home for the day so you have to wait till the next day.

    Other thing I've noticed there seems to be a lots of nepotism you see former colleagues/friends being promoted where they don't have the abilities to fill the role.

    Too many people I found been working for over 10 years resisting any change to the systems status quo.

    Advice to Management

    Change the culture, listen to the people, form working groups get rid of people who have been there for donkeys years and do not want to change and stop progress. Recruit capable people with bright ideas give them power to change things.


  9. Helpful (7)

    "Avoid at all costs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Belfast, Northern Ireland (UK)
    Former Employee - Anonymous Employee in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    ok salary, office and Cafe

    Cons

    Terrible HR, Overtime not paid, Overtime everyday start at 8am finish at 7pm Daily, Disciplined if needing to leave a 5pm in a 9-5 job. No flexibility, stress lead to Brain Hemorrhage. Would never set foot in the place again. I've working in finance for 15 Years and in much higher roles and never encountered a place run as badly.

    Advice to Management

    Treat employees like people and not just numbers.


  10. Helpful (1)

    "Horrible company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Belfast, Northern Ireland (UK)
    Current Employee - Operations Analyst in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Citi full-time (More than a year)

    Pros

    Genuinely cannot think of any
    Private health care actually is about the only one

    Cons

    No overtime pay
    Highly overworked staff
    Poor morale
    Poor management
    No lunch breaks (you could take one but would mean you would work to 8 rather than 7pm)

    Advice to Management

    Treat staff better
    Get new managers


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