Citibank Reviews | Glassdoor

Citibank Reviews

Updated September 19, 2017
2,972 reviews

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3.4
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Approve of CEO
Citibank CEO Michael Corbat
Michael Corbat
888 Ratings

2,972 Employee Reviews

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Pros
Cons
  • Work life balance does not really work here (in 171 reviews)

  • No Work-Life Balance, Long Long Working Hours (in 44 reviews)

More Pros and Cons

  1. "Underwriter Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter Team Lead in Ann Arbor, MI
    Former Employee - Underwriter Team Lead in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time (More than 5 years)

    Pros

    Good benefits, constant training, good environment.

    Cons

    The mortgage industry is too volatile.


  2. "Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Jacksonville, FL
    Former Employee - Mortgage Loan Processor in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citibank full-time (More than 3 years)

    Pros

    Great learning experience and benefits.

    Cons

    Not much advancement within my department.

  3. "There are many better banks to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banking Officer in Gilroy, CA
    Former Employee - Business Banking Officer in Gilroy, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Citibank full-time (More than a year)

    Pros

    The newer offices are nicely designed.

    Cons

    The bank is too large which requires management positions filled by those who are unqualified to manage.

    Advice to Management

    Retail bankers should not be promoted to managing business banking teams.


  4. "Payment Processor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citibank full-time

    Pros

    Good managers, able to work independently with no micromanagement

    Cons

    A lot of downsizing occurred before I left


  5. Helpful (1)

    "Good company to work for. Opportunities to obtain training and learn ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SCO in New York, NY
    Former Employee - SCO in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citibank full-time (More than 3 years)

    Pros

    Some very smart people to work with. Good benefits and opportunities for growth. Ability to transfer within company and do other things.

    Cons

    Too much politics. Very cliquy. Outdated systems in some areas. Employees from acquired companies not as well integrated into company.

    Advice to Management

    Promote on merit . Look for excellence


  6. "review of Citi"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Analyst
    Former Employee - Technology Analyst
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Citibank full-time (More than 10 years)

    Pros

    fast paced, global environment, learned something new every day

    Cons

    salaries were not equal for employees who transferred from different regions

    Advice to Management

    keep the good employees or bottom line


  7. "Not a great place definitely wouldn't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citibank full-time

    Pros

    A Paycheck and insurance

    Cons

    Constantly micromanaged, bean counters set production standards that are almost impossible to attain, infighting constantly, rewards and recognition is non-existent, tiny raises that don't cover cost of living.

    Advice to Management

    Blow it up and Start all over again

  8. "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time (Less than a year)

    Pros

    Great opportunities, room for advancement, educational opportunities, specialty certification & you will be recognized for your work and efforts

    Cons

    Sometimes you have to act as a job seeker outside of the company when seeking advancements you'd expect Management to at least make you aware of

    Advice to Management

    Upper management needs to stay more in tune with its entry level employees to let them know their concerns are being addressed


  9. "Good Place to Work with a Management Issue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Citibank full-time

    Pros

    Everyone is friendly, pay is solid for this type of work, employees enjoy great benefits and the company hosts special events for employees every month. The campus has a great cafeteria and gym.

    Cons

    Constant turnover from management to seating areas to the basic rules of the job.

    Advice to Management

    Hire people who actually can learn on the fly and have a clue about what's going on on the phone.


  10. "Fraud Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time (More than a year)

    Pros

    Good pay, great benefits, a lot of amenities

    Cons

    Not really much room to grow

    Advice to Management

    N/a


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